FNBO has sent out a letter to cardholders informing them that the card will be discontinued and product changed into a Complete Rewards VISA card on 4/25/21. This card will have no annual fee and earn 1.5x points. According to this comment it looks like the $100 annual travel credit will no longer be available, I’d recommend using that credit ASAP.
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It is confirmed that the $100 Travel Credit is not available anymore?
Interested to know this as well!
any update?
I paid a United baggage fee on the card on April 18 and have yet to see any reimbursement. Think it’s officially dead.
I canceled my replacement card today since it was just not getting any use (yes I know I could just leave it in the drawer, but I need to thin the herd) I was told there is a new travel card “Getaway by FNBO Credit Card” which is basically 3x on Travel. I asked about a product change but it was not an option so I closed but other might have better luck.
I just talked to the travel reward redemption department for the Travelite Amex card. They said they can only provide credit for purchases made through 04/29/2021. Purchases made after that date do not qualify for the $100 travel credit. Their phone number is 855-327-1432 in case you have any purchases from 04/29/21 or before that need to be credited.
Did anyone make any travel purchase after April 25th and the credit successfully posted? I somehow missed this and just made the purchase today. Fingers crossed
I called the customer support line today, and they said that the $100 annual travel credit and the $100 global entry credit will transfer over to the new Visa card.
So, if you don’t have a good use for the $100 credit now, you could take a chance and hope that it works as they say it will.
Another person heard the same thing: https://www.doctorofcredit.com/new-travelite-credit-card-from-fnbo-review/#comment-1168111
And they said that the credits would be available on the Visa card until November 2021.
Were you able to test this?
How do you use it for gift card or travel bank to get credited? I thought it only worked for charges at check-in counter or on the plane?
Is there any reason I would want to keep this open after change to Visa? Already used travel credit and global entry this year.
United Travel Bank credited in 4 calendar days. It said UNITED ELEC TICKETNG for about 1 day.
I’m confused – the United Airlines web page for Travel Bank says that the Travel Bank program is discontinued, so how are people purchasing new Travel Bank credits as mentioned in the posts here? Unless I am somehow looking at the wrong link?
Any idea what happens to any rewards balance?
If you recently paid your annual fee for this card (some of us did not get it early when there was no annual fee), a call to customer service may get you a refund. I got an unhelpful representative on my first call. HUCA. Called back a day or two later and got a very nice agent who checked with his supervisor and said that they had just instituted a policy of refunding the annual fee for those who had paid it recently and asked. Refund of annual fee posted a couple of days after this second call.