JetBlue Announces New TrueBlue Loyalty Program (New Program Live)

Update 5/10/23: New program now live.

Update 3/1/23: Points Payback is live. It’s at .75 cents per point with a max $1,000 cashback per calendar year. (ht OnTheUtilityOfPants)

Update 2/21/23: I missed this at the time but JetBlue is also adding a Points Payback feature where you can redeem points for charges on the Barclays JetBlue Plus card in increments of $25 and up to $1,000 per calendar year starting 3/1/23. The rate isn’t listed currently unfortunately. Hat tip to perseidmeteorbath

Original post December 7, 2022:

JetBlue has announced a new TrueBlue loyalty program. The basics of the new program are as follows:

  • Tiles are the new way to track progress towards Mosaic.
    • You earn one tile for every $100 you spend.
    • You can also earn one tile for every $1,000 you spend on the JetBlue credit card.
  • Perks You Pick. Pick a perk every 10 tiles you earn. Perks are as follows:
    • Early boarding. Get settled sooner with Group B boarding (excluding Blue Basic fares).
    • Priority security. Access an expedited lane to security at dozens of airports where available.
    • Alcoholic drink. First beer, wine or liquor is free each flight (21+).
    • JetBlue Vacations® bonus. 2X points bonus on a JetBlue Vacations package (one-time use).(a)
    • 5,000-point bonus. Boost your TrueBlue balance with 5,000 bonus points.
  • Once you hit 50 tiles you earn Mosaic 1 status. There are different levels of Mosaic that provides the following benefits:
    • Mosaic 1 – 50 tiles:
      • Mosaic Boarding.
      • First two Checked Bags Free.
      • Beer, Wine & Liquor.
      • Even More® Space at Check-In.
      • Same-Day Switches.
      • Priority Security.
      • Dedicated Check-In.
      • Dedicated Support Line and Priority Chat Assistance.
      • Complimentary Upgrades on Heathrow Express.
    • Mosaic 2 – 100 tiles: Even More Space
        • Up to 7” more legroom at no extra charge during booking (pending availability).
    • Mosaic 3 – 150 tiles: Move to Mint®
      • Four Move to Mint certificates that enable complimentary upgrades from core to any Mint seat.
      • Number of certificates required to upgrade varies.
    • Mosaic 4 – 250 tiles: Move to Mint Again + BLADE Airport helicopter transfers
      • Two additional Move to Mint certificates.
      • Credits that can be redeemed for four complimentary seats on BLADE Airport helicopter transfers between Manhattan and JFK or EWR.
  • For every Mosaic level you reach you get to pick a ‘Mosiac Perks You Pick’
    • FoundersCard Blue Membership
      • Enjoy 150+ premium travel, business, and lifestyle benefits—created exclusively for Mosaic members.
    • Pet Fee Waiver
      • Jet with your pet (cat or small dog) at no extra charge ($125 value per flight).
    • $99 Statement Credit on Select JetBlue Cards
      • $99 one-time statement credit for JetBlue Plus or Business Card.(c)
    • 20-Tile Bonus
      • Get or gift a 20-tile boost to get to the next level faster.
    • 15,000-Point Bonus
      • Boost your TrueBlue balance with 15,000 bonus points.
    • Mint Suite Priority (arriving later in 2023)
      • Priority access to Mint Suite selection on select aircraft (pending availability). Excludes Mint Studio™.
  • In spring 2023, Mosaic-Qualifying points and segments will be retired and TrueBlue members will see how many tiles they have based on how much they’ve already spent in 2023. Any member eligible for Perks You Pick will have the opportunity to select them based on their in-progress 2023 tile count.
  • Mosaic members will be assigned a Mosaic level based on how much they spent in 2022 or how much they spent in 2023, whichever is greater. They’ll immediately begin enjoying the Mosaic Signature Perks of each level and will have the opportunity to select Mosaic Perks You Pick associated with that level.

Our Verdict

I like that it’s easy to understand how tiles are earned and that you get some benefits before reaching elite status as well.

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53 Comments
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karma
karma (@guest_1616343)
May 11, 2023 09:18

What about Jetblue Mosaic status benefits on American Airlines ? Can we get free checked bags on AA flight (domestic and international for example? )

Anonymous
Anonymous (@guest_1616677)
May 11, 2023 17:55

Yes.

“Mosaic and AAdvantage elite members can now enjoy reciprocal benefits, including up to 2 free checked bags, free Main Cabin Extra¹, free same-day flight change², priority boarding, expedited security and dedicated check-in.”

https://www.jetblue.com/airline-partners/american-airlines

Natalie
Natalie (@guest_1616197)
May 11, 2023 01:29

Disappointed that EMS seats are no longer free at time of booking. Even previously to that you could use points to get and EMS seat at the time of booking. That’s a big loss that is now shifted to Mosaic 2.

slanky
slanky (@guest_1616146)
May 10, 2023 22:56

wont be wasting my points on this as i am in NYC. but this is great news for someone who lives outside the footprint and had no reason to get the cards before..

CL
CL (@guest_1616114)
May 10, 2023 21:33

Jet with your pet (cat or small dog) at no extra charge ($125 value per flight).
^ And for that reason, I’m out (well, I was never in lol). Yerks, it’s bothersome enough with the “sErVIcE aNimAl” nutters bringing theirs on. The last thing I need is open season.

Shark
Shark (@guest_1616136)
May 10, 2023 22:33
  CL

Look at the snowflake too lazy to even look up the fact that basically all other major US airlines have the same exact thing.

Yes, other US airlines ALREADY let you pay to board with a small pet.

CL
CL (@guest_1616200)
May 11, 2023 01:33

What that implied was they removed (waived) the only deterrent in place that kept people from bringing their rats. If JetBoo doesn’t charge, then nutters wouldn’t even have to bother lying about it being service, and more would start bringing them on.

Take some reading comprehension classes; might do you some good (or repeat HS).

Shark
Shark (@guest_1616679)
May 11, 2023 17:57
  CL

Ah, yes, you’re preaching reading comprehension about an EXPLICITLY elite and exclusive frequent flyer benefit.

If JetBlue doesn’t charge who? The people who are already flying often enough to get the benefit? Is that what you’re seriously saying?

Take your own advice and learn to read.

Shark
Shark (@guest_1616763)
May 11, 2023 21:05
  CL

Ah, yes, you’re preaching reading comprehension when you’re talking about an EXPLICITLY exclusive and limited benefit.

So you’re really trying to say there are so many frequent flyers that will take this benefit specifically that it’ll change much? As opposed to the people who ALREADY pay to bring their pets aboard?

Sounds like you should take some reading comprehension classes as well as some common sense classes.

CL
CL (@guest_1616776)
May 11, 2023 21:27

Lol, idk if you’re that retarded or just pretending to be, so let me put it into a simple example for you:
Say Amex open a new option that lets people convert each point into 1.25c worth of some mutual fund. Nobody had that option before (duh). Now do you expect absolutely no one is going to do it, or are some people going to choose it? Or do you think that just because “people can already buy mutual funds in their own brokerage account”, that no one would pick the option? If they pick it, does it mean it took any less effort to earn those points as if they had chose something else?

Smh. cOmMoN seNSe.

Anonymous
Anonymous (@guest_1617070)
May 12, 2023 10:52
  CL

Smh, cOmMoN seNSe to you.

Ah, yes, the option that is already locked behind the explicitly exclusive status, PLUS the fact that people would THEN have to actually take a flight with a pet.

You can’t even see that way more people agree with the other person as opposed to you. You whine about common sense when clearly, what you have isn’t common, and it definitely isn’t sense either.

Scotty
Scotty (@guest_1588238)
March 30, 2023 10:25

@William Charles jetBlue biz card now has group A boarding. Honestly a really good added benefit IMHO for no added cost or cuts. Announced a few weeks ago but just got email. Interesting as they’re diverging the plus and biz, which used to be identical.

Scotty
Scotty (@guest_1588242)
March 30, 2023 10:31

An added note, in the terms blue basic fares are NOT explicitly excluded. B6 like United uses boarding group to stop(or try to stop) carry ons for basic economy fares. This could be essentially a way to get a carry on for free on blue basic fares.

ST
ST (@guest_1566440)
March 1, 2023 14:04

What a joke.

Points are normally worth 1.3-1.4 AND you get 10% back in points with the Plus Card.

Sean Tran
Sean Tran (@guest_1566368)
March 1, 2023 12:28

Me and the wife got the 100k pts special a couple of years back thinking the points were as good as SW. The problem with Jetblue is that they don’t let you use points for their lowest fare. Our 200k just sitting there and likely will never be used because we have SW points. Time to cash these out for $1500 and say bye bye to Jetblue.

ST
ST (@guest_1566515)
March 1, 2023 15:14

Even when I can pick the lowest possible Jetblue fare, I still choose to bump it up to Blue tier (2nd lowest), because then you can cancel your flight anytime and get flight credit for the whole amount. That’s extremely valuable.

RC
RC (@guest_1566574)
March 1, 2023 16:52

The points cost for Blue fares is usually ~10% cheaper than the cash price for Blue Basic. Plus you’re getting a free carry-on, seat selection, AND 10% of those points back after redeeming w/ the JBP. I’d suggest you do some more research on JB points before cashing out because it doesn’t seem like you’ve run the numbers. I’m averaging 1.5-1.9CPP so cashing out could be cutting your value in half at minimum

tom
tom (@guest_1566278)
March 1, 2023 10:29

yawn

Nate
Nate (@guest_1561313)
February 21, 2023 23:54

Yeah, no thanks. That card has too many variables to figure out why I should get.

George
George (@guest_1561440)
February 22, 2023 08:08

what

Jcb
Jcb (@guest_1569934)
March 6, 2023 10:14

It’s not a card

David
David (@guest_1561187)
February 21, 2023 21:03

Hoping the points payback rate is great… jumped on the JetBlue pers and biz cards for p2 and I in 2020 for 100k each… we used them to go to Colombia but still have like 350k and nearest JetBlue airport is 4hr away… I’d cash out half!!