- Hilton Scores a Huge Coup Over Marriott: Hires Starwood Lurker by VFTW. Let’s hope Hilton doesn’t mess this up.
- Some Passengers Took an Airline to Court Over Honoring Error Fares by Points Of Arabia.
- You no longer need a phone to order an Uber at Pearson Airport by Daily Hive. I like this, sometimes my phone has no charge and I still want to get an Uber.
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Interesting story about the Starwood Lurker, thanks for sharing.
One of the many things I miss about SPG is the presence of Starwood Lurker William Sanders. (His help during a Platinum challenge went above and beyond.) I’ve shifted my business to Hilton since the Marriott merger, but devaluations keep me from embracing Hilton the way I embraced SPG. I hope he stays with Hilton for a while.
Suing airlines over error fares… about time even if it’s in india in what appears to be a truly egregious case of bait and switch. I don’t understand how customers are on the hook for keeping fares they book but airlines can simply back out of their side by calling it an “error”. The status quo is so anti-consumer it boggles the mind.
Agreed, “the to good to be true” is hard to apply to airlines, I have seen in the course of search BA for example, First/ Business/PE seats that are cheaper than Economy(WT) seats. Which has more to do with Algos pricing empty seats than any human intervention.
I do agree with you as well, that unless we pay that princely sum for refundable tickets, the Contract of Carriage screws us.
I was looking at the latest AS contract of carriage when my wife almost missed a red eye connection, using a CP with paid fare using AS card.
It looks like the new whipping boy is the air traffic controllers as an acceptable reason for delay (even if it at 6AM that day and they arrived on time at earlier hubs as well as at your hub, you maybe SOL but they are off the hook i.e Aug 22nd the UA flight delayed 18 hours, JFK/LAX – no hotel vouchers, people sleeping on the floor in the terminal. The US really needs a EC241
Actually, you have 24 hours to back out of a fare that you book.
Perhaps the rule should be 24 hours to catch errors on airline side then.