Posted by William Charles on July 10, 2019
Recaps

Published on July 10th, 2019 | by William Charles

17

Recap: Marriott Playing Dirty, Disney Hacks & More

 

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Frank

Uber is what happens if there are no regulations (they just blatantly violate them but they are big enough to fight the cases). It’s illegal in the US (at least NY) to discriminate against passengers for any reason so that update would be yet another way that Uber does things illegally.

Zaos
Zaos

Issue here is UK regs. US regs have no effect outside the US.

Jason Smith
Jason Smith

I think the real issue to be highlighted is that unlike airlines, there are no rules or laws that say a hotel can’t cancel your reservation. It is something that people have to take into account when you book a “mistake price” that you have no recourse if the hotel later decides to cancel it.

Jamie
Jamie

Not true. Contract law applies with regard to the Marriott situation. Offer, acceptance, consideration.

Debit
Debit

That is how capitalism is supposed to work. Marriott screws you, you tell your friend how bad marriott is and marriott magically starts behaving better. I hope all the people that had their reservations canceled were Republicans because they should be happy how well capitalism will be working out soon for them. If any were Democrats the attorney general should sue marriott on their behalf.

Each will be happy with the system working exactly as they want it to work.

Jason Smith
Jason Smith

I love how people like you come out of the woodwork every time something like this happens with your political bias. Democrat attorney generals won’t sue Marriott because they didn’t do anything illegal. Even if what they are alleged to do is true (cancelling reservations and selling them for higher) there is nothing illegal about it because there is no law against it.

And by the way, it was President Trump (a Republican) who recently signed the law that bans airlines from bumping passengers who have already boarded airplanes, with support from pretty much all Democrats and Republicans.

CM

Are you trying to claim we don’t have an AG here in Texas?!

Mark
Mark

Stupid f-cking comment.

MrObvious
MrObvious

**Please don’t feed the troll**

Ann
Ann

“They claim they overbooked by 100 rooms, how is that even possible in the first place?”

With that many it sounds intentional (and conveniently only the early bookers at the lower price are the ones getting cancelled, not the later reservations at a higher price?).

The closest experience someone I know has had, was they reserved a room in a hotel (a typical amount of time in advance, maybe a month or two, with no special events in the area), but when they arrived, they were told that the person who was currently in that room had decided to extend their stay by another night, and there were no other suitable rooms available at that hotel. So the person I knew was sent to a different hotel (both major franchise brands, but not the same one) owned by the same guy in the same city, to a better room at no additional cost.

For the incident this post was about, if any other comparable accommodations were still available in that location at any price, I feel like if this was a genuine overbooking mistake for whatever reason, the earlier-booked people should have been allowed to keep their original rooms, and the later-booked people should have been moved to the other accommodations at the hotel’s expense.

CM

I don’t like rideshare, car rental works better for me. A lot of businesses, however, take Uber for granted, even for biz travel, and Uber has direct bill features; however, who would be footing the bill if any damage like that is claimed?

aubergine
aubergine

If someone had prepaid their reservation would that have put them in a better position to avoid being walked?

Dan
Dan

Uber drivers already cancel accepter requests they deem “not worth it”. Happened to me at MIA three times in a row.

ian
ian

as long as you have a reservation confirmation, feel free to sleep in the hotel lobby if they won’t give you a room

Ann
Ann

That may be a problem if you were hoping for a shower/bath during your stay, lol.

john m
john m

Just so the front desk is downwind of you.

Zaos
Zaos

I’d ask to be re-accommodated, at their expense.

If they refuse? Book a different, comparable room, and send them a demand letter for your additional expenses. If they refuse to budge, escalate to small claims.

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