Recap: United Employee Bonuses, Children’s Passports & More

 

  • Credit-Card Losses Surge at Small Banks by WSJ. Let’s see if this converts to the larger issuers as well or not.
  • United Airlines employees shocked: Bonuses replaced with lottery by Chicago Business Journal. I assume the executives will also be moving to a lottery based bonus scheme as well? Or maybe staff can pick numbers out of a hat to determine who will go above and beyond for customers at the start of each day. If you want to reduce costs then be honest about it, your staff aren’t stupid and treating them as such is an insult.
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