Update: Funds have now been extended until September 7, 2022.
- Customers’ funds that have expired or will expire between March 1-May 31, 2020, will now expire June 30, 2021
- Any newly created travel fund because of a flight cancellation between March
This will happen automatically, but Southwest is stating it will take their technology team a few weeks to make these changes. Southwest is also letting you change flights for free (including any fare difference).