Synchrony Bank Sends Out Trial Deposit E-mails/Text Messages In Error

A number of readers have reported receiving e-mails from Synchrony Bank, e-mails sent talk about a trial deposit being made to their amazon credit builder account (even when that user does not have such an account). Synchrony is now confirming that these e-mails were sent out in error with the following statement on their website:

Synchrony distributed a notification via email or text message in error to some consumers. The email did not include any customer data or personal information.  We are currently investigating the root cause. 

We apologize for any confusion; you do not need to take any action at this time.

 

Subscribe
Notify of
guest

14 Comments
newest
oldest most voted

Emily
Emily (@guest_861687)
December 24, 2019 17:10

So glad I didn’t open my email. Thought it might be some kind of scam.

Shri
Shri (@guest_849309)
November 26, 2019 08:26

I had also received 3 texts, one was this morning only.

Skooby
Skooby (@guest_849304)
November 26, 2019 07:53

I received the messages too. I called immediately. The rep stated he had received numerous calls. I still think it’s fishy. But, all my credit bureau accounts are frozen so that would minimize any threats I hope.

Wayne
Wayne (@guest_849286)
November 26, 2019 06:46

Received two and since I had opened bank accounts recently I thought Synchrony was the “Parent” name for one of my new accounts? I went through all of them thinking it was verifying trial deposits, only to realize I had wasted my time. 🙂

Poop
Poop (@guest_849274)
November 26, 2019 05:53

I didn’t get a text message or email about any deposits. Not sure if i should be worried or not lol
I did get their apology letter, so i know email is working…..

Points For Four
Points For Four (@guest_849216)
November 26, 2019 00:36

Some of their customers = all of their customers in North America. Somebody is getting fired.

whodidntante
whodidntante (@guest_849186)
November 25, 2019 23:35

I guess I wouldn’t be too upset if someone stole the $12 I have on deposit with Synchrony.

BlissfulApathy
BlissfulApathy (@guest_849159)
November 25, 2019 22:51

Woke up early today and checked my email. Got two with no information except the subject line.

I just went back to sleep.

Information Booth
Information Booth (@guest_849156)
November 25, 2019 22:40

Yeah… I got two or three. I was wondering what was going on with that… thanks for the post. John 3:16

Robert
Robert (@guest_849138)
November 25, 2019 22:12

I got 3 of those emails today from Synchrony. The third one told me action was required on my application. I haven’t applied for any Synchrony accounts :3