57
Leave a Reply

avatar
 

  Subscribe  
newest oldest most voted
Notify of
Betelgeuse ㊙️

I am not able to add any payees. Keep running into errors saying to try again later.

Sam
Sam

I didn’t get an email. I didn’t even get 3% bank bonus either….

Dave B
Dave B

You will need to open or be currently open in an HSBC “PREMIER” checking account to receive an invitation.

Peter
Peter

How do I get targeted? 😐

Bob Sters
Bob Sters

HSBC stole my employer direct deposits.

Opened an HSBC acc in April for the $600 checking promo. After opening, they asked me to email some identity docs. I did that and received no response, thought all was good and I could login and use the account fine. Had 2 employer direct deposits paid directly into it. After trying to withdraw those deposits, they locked my account and prevent me accessing it or pulling funds from it. After calling, all they can tell me is they didn’t receive my identity docs and decided to close the account. But they’re unable to release the funds (my 2 x paychecks) or give me any timeline on how/when they will release the funds. Customer Service tells me to talk to the identity check dept, and identity check dept tells me to talk to Customer Service.

So … any tips for filing a complaint with the FDIC or CFPB (or anyone else?)

vc
vc

Ask to speak to a supervisor, especially if you need the money ASAP. I’d also just file a complaint w the CFPB and BBB. Just tell them what happened. No secret formula to filing your complaint. They send to the companies almost instantly, so try to send ASAP, especially before the weekend. Good luck.

Bob Sters
Bob Sters

Cool, thank you. Will try!

Steve
Steve

Why are they offering these incentives when they are selling the bank?

Jeremy
Jeremy

Actually HSBC is only selling its mass market retail business in the US

Ryan
Ryan

Also confused about this – isn’t retail banking like these checking accounts “mass market retail business” they are keeping HSBC Premier / Private Client / Offshore I assume.

Dave B
Dave B

They will still be open through all of this year, even if you opened an account today, your time frame to complete the bonus is covered. I got an email from them last month stating my account “would” be transitioned smoothly through Citizens Bank, when the time came probably sometime early in 2022.

Josh
Josh

FYI this is back, at least for me. Mine was April thru September.

https://www.us.hsbc.com/checking-accounts/campaigns/premier180/

vc
vc

I closed my acct bc I thought for sure that they would stop giving away money.

Uncle Runs Ponzi
Uncle Runs Ponzi

Josh – Did you receive an email or you see the message in your account and if so where? Did you do this previously or is this the first-offer you received? I did from last sept to April and I still have accounts but do not see any message in my account nor have I received any email. Thanks!

Josh
Josh

I saw a banner when I logged in my account, just like above my balance. I don’t see the banner anymore when I log into my account, coincidentally, but I believed it mentioned somewhere that I was offered this in April originally? I didn’t grab a screenshot or anything and chat wasn’t super helpful, so was just going to try it and see if it paid, but it seems like they pay out a ways out.

CtownBin
CtownBin

Has anyone received any $15 credits for the debit card offer? I have already received 2 credits for the bill pay offer- for November and December- but haven’t received any credits for the debit card offer yet at all, so I’m getting concerned that my Venmo and CashApp purchases maybe didn’t count. (You can see which offer your credit is for by clicking on “More Info” right under the transaction, when I do this it says “Bill Pay Offer.”)

Jonny
Jonny

Yes, I have received for both for P1 & P2. I would argue that their time of post is rather inconsistent.

CtownBin
CtownBin

Thanks for DP. Did the debit card purchases include Venmo or CashApp? I’m trying to figure out if those have been counting.

K
K

CashApp did not work for me.

Erik
Erik

$15 for 3 bill payments in November posted today

Sydney
Sydney

Did anyone get more than one bonus so far? I got 1 customer engagement bonus on Dec 18, but nothing afterwards.