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Karen L
Karen L

opened my account 6/13 and had qualifying deposits in July, August, and September, received bonus 9/30

OST

Do they actually enforce the “August 31, 2018 through and including August 31, 2021” from past experiences?

zeer0
zeer0

Not worth the trouble. I had to submit a CFPB complaint and call dozens of times before they finally relented and manually credited a checking bonus earlier this year.

Aidan
Aidan

Thanks for your story. Hopefully you could drain the account soon

sa13doc
sa13doc

please update with this language:

Customers who held any HSBC consumer deposit or investment account from August 31, 2018 through and including August 31, 2021 are not eligible for this offer.

Samantha
Samantha

36 month(s) gap ,thats pretty long wait to gain this bonus again .

AllwaysLearning22
AllwaysLearning22

Does a Savings account make me ineligible? I had a savings which closed in April 2020

Snowbird
Snowbird

Since a savings account is a consumer deposit account, yes.

Paolo
Paolo

I got the bonus after 13 months since the date of account opening.

Quan Titative
Quan Titative

(2) make recurring monthly Direct Deposits totaling at least $5,000 from a third party to your HSBC Premier checking account(s) for 3 consecutive calendar months from the second full calendar month after account opening.

Does this mean that you’ll need to wait till at least month 2 before changing the DD at your employer?

H.P.
H.P.

I think the “2nd full calendar month after account opening” is to give you more time to set up a DD. For example, with my Social Security DD, it usually takes 6-8 weeks for a change to take effect. When I did the deals with HSBC before, I used ACH transfers and I began the deposits as early as the 1st full month. HSBC counted the deposit made in the 1st full month and I got the bonus earlier than the people who started on the 2nd full month.

LG
LG

I have ssdi as well and I have called them at the 800 # to change DD. As long as you call by the 15th of the month it will be changed for the following month’s direct deposit. I have done this many times. If you use the “my social security login to change the DD it does take up to 2 months.

sonia
sonia

HSBC wasn’t THAT bad when I opened an account with them years ago. They were just a tad slower than I’d like. However, since they are closing all their US branches, I’d take more precaution before opening another account with them down the line

Bill
Bill

AVOID LIKE THE PLAGUE! I completed the last bonus exactly to the letter and they never paid it. Numerous emails, phone calls, and even contacting the CFPB did NOTHING.

Cabalo
Cabalo

Run like HELL! This bank processed twice the same $10,000 deposit I set up with them. I was lucky to have the money in the bank. No assistance from their “specialists” in Hong Kong that I spent hours on the phone with. I needed to wait until the money appeared in my account and transfer them back. They are a bunch of idiots.

Himanshu
Himanshu

This!

Garbage institution

Opened up for P2, had promo code attached when opening the $450 bonus 6 months ago, did multiple 5k ACH’s from Cap360 and Schwab (both counted according to previous DP’s) and they never paid on the fourth month according to the terms. Even waited the 5th month to give it one more chance and nothing

They don’t even have a clue what they’re saying over the phone either. All the call centers prob routed to Mexico or something.

Adam
Adam

Has anyone ever gotten a bonus more than once? Even if out of the 3 year look back, language makes it seem like it is one bonus per lifetime >>>>> “Eligible customers who take advantage of this offer cannot receive any other New Consumer Deposit Offers provided by HSBC Bank USA, N.A. New Consumer Deposit Offers are defined as incentives in the form of merchandise and/or cash bonus that are offered to consumers who open an eligible checking account and satisfy qualifying activities. All promotional offers, products and services offered by HSBC are subject to updates, modifications and/or termination by HSBC. >>>>>>>>> Limit one Welcome Deposit per customer, including all individual and joint accounts.”

Eric

Yes, I’ve gotten 2 bonuses more than 3 years apart.

Adam
Adam

Thanks for the info