A few days ago we posted a deal that Topcashback was offering 10% back at Raise (deal is no longer available) a number of readers pointed out that this was pending at 2% instead of the listed 10%. Topcashback reached out to us to inform us and readers that did this deal the following:
Raise was reporting sales to us at 2% instead of the advertised 10%. However we were made aware and this issue will be fixed soon on orders that are reporting at 2%. This will not affect orders over $1000 or members that have already reached the cap of $5000 lifetime purchases, as stated in Raise’s terms. Any members who have further questions are more than welcome to get in touch with customer care through support tickets.
Good to see this will be fixed promptly.
I also made a purchase with the 10% and had nothing posted. I submitted a missing cashback claim but still haven’t heard anything back. And I agree with some of the other readers, I wish you guys and FM wouldn’t give them those stupid “exclusive” sign up promo posts when they’re easily one of the worst CB portals.
Topcashback was fixed my orders. I ordered multiple gift cards around $900 before, now it was fixed to 10% cash back on pending. Like it!
I didn’t contact them, I think they fixed these bugs in current days. We could be patience a little more:)
Not sure why DOC keeps endorsing a site with so many issues and leading gullible readers to fall victims to obvious TCB scams.
They ALWAYS do this. When they have a special promotional rate it will 90% of the time track at the wrong rate and they don’t bother to fix it. Instead you have to open a claim and fight to get the extra 8%. Has happened to me multiple times. Always frustrating.
Mine didn’t track at all. Very disappointing.
Mine is not showing at all and it was for $700. I’ve contacted them 3 times already and while I was submitting a claim, they stated in one drop down menu that RAISE was going to take 30 days! After (if) I get this cashback, NEVER will I use TCB again. There are too many others to use. Who is running TCB? One person? A child? Anyone?
Username checks out 😉
I was reported at 2 percent as well. Every other transaction has tracked perfect for me…
Almost no TCB purchases I’ve made tracked or they were incorrectly processed. Two luggage purchases from Amazon when 10% back was offered for Amazon luggage purchases were paid at 1% and TCB support does nothing to fix it. I gave up on these clowns after a half dozen tries and half dozen fails.
How do I file missing cashback claim when retailer detail doesn’t show that retailer. It seems it did not even track trip to retailer
I hope they honor this. Have bought $400 worth of cards.