The Offer
- Make a purchase between February 21, 2020 and February 23, 2020 and get a $5 bonus when you spend $15 or more. This bonus will be available for one transaction and you must activate using the offer first at the above-linked page.
The Fine Print
- This promotion is available to select TopCashback members only.
- Purchases with some merchants may take longer to track than others. Please allow up to 14 days for your bonus to track before contacting customer service.
- To be eligible for the $5 cash back promotion, you must be a member of TopCashback.com. You must activate the offer by clicking the link above to activate the promotion, prior to making an eligible transaction. Activations will be reported back to TopCashback.
- You must make a purchase through TopCashback between February 21, 2020 00:01: PT and February 23, 2020 23:59 PT.
- Transactions with the following merchants are excluded from this promotion: 123 Copy DVD, 4 Wheel Parts, Angara, B2C Jewels, BigAl’sOnline.com, Black Halo, Booking.com, Calphalon.com, Canvas People, Crutchfield, Defender Pro, eSaleRugs.com, Flora2000, Fly Again, Gray Line New York, Halfpricedrapes.com, Hansen Surfboards Inc., Hotels.com, IHG, iStock, Journey, Link-Assistant, LogoMaker, Luxor Linens, McAfee, Metal Mulisha, Netflix, PRWeb, RentalCars.com, SHOEBACCA.com, The Popcorn Factory, TopCashBack – SignUp Bonus
- Your purchase amount should be $15 or more. This is the purchase amount reported back to TopCashback, some merchants may exclude tax & fees or shipping charges.
- You can earn a maximum of $5.00 bonus cash back.
- Tell-A-Friend and Sign Up bonuses will not count as one of your purchases towards the Cash Back Bonus.
- The Cash Back bonus will not count towards your friend’s Tell-a-Friend referral threshold.
- To qualify for the Cash Back bonus the original transaction must be eligible for cash back. Please review merchant terms and conditions prior to purchase to avoid declined or untracked cash back.
- Cash Back Bonus will be added on to your account as a seperate cash back amount once the original transaction has tracked. Please allow 14 days for this to appear.
- If you cancel your order, the Cash Back Bonus will be removed.
- Only one TopCashback.com account per person is allowed.
- Cash Back Bonus may not automatically apply to purchases where a Missing Cash Back Claim needs to be lodged to get your purchase to track correctly. If this is the case and your claim is successful you will need to raise a support ticket to be awarded the bonus.
- TopCashback will not be held responsible for any technical failure or otherwise which prevents participation in this promotion.
- Events may occur that render the promotion itself or the awarding of payable cash back impossible due to reasons beyond the control of TopCashback and accordingly TopCashback may at its absolute discretion vary or amend the promotion and the entrant agrees that no liability shall attach to TopCashback as a result.
Our Verdict
It’s officially targeted, might work for everyone in practice. Nice little addition of $5 on top of the regular portal earnings. Remember to activate the offer first.
Hat tip to reader US
Do they at least change IPs when making these comments? It’s never worked once, I don’t care what the reason is.
Hello There,
I am the new Online Reputation Coordinator for TopCashback and I am currently going through each and every comment to clear up any issues our members are experiencing. Please email me directly to [email protected] and I will be happy to look into your account for you.
Thank you,
Dominique
Is anyone else experiencing checkout issues with giftcardmall? I couldn’t check out yesterday on desktop. Tried again today on desktop and mobile and it’s still not working.
Josho, I was able to check out today and received the usual email.
Hello There,
Just following up to make sure you were able to check out. If you weren’t could you please email me directly to [email protected] and I would be happy to look into this for you.
Thank you,
Dominique
I bought a physical GC on raise.com for $22 yesterday evening. I still haven’t seen it tracked in my Topcashback account after 18 hours. Anyone has the same experience?
I am on the same boat. I haven’t got the TCB tracking email after 72 hours. Is this normal?
Hello There,
Just following up to make sure this ended up tracking for you. If it didn’t could you please email me directly to [email protected] and I will be happy to look into this for you.
Thank you,
Dominique
I and my wife used our TCB accounts to buy $15+ items at Walmart.com last Friday and Saturday. It did take about 48 hrs to get the “Order tracked” email. In the fineprints, TCB does say tracking for the Spend-$15-Get-$5 will take longer to track.
Hello There,
If you’re still having issues with this please email me directly to [email protected] and I will be more than happy to look into your account for you.
Thank you,
Dominique
Am I the only one who’s pro Topcashback?
Total Paid – $12,138.50
Total Outstanding – $1,824.59
Yes, their customer services are crap but they do try their best. My last bonus didn’t track so I open a support ticket. I thought it was an easy request since the promotion was their promotion but they told me to wait 14 days. 14 days later the bonus posted.
Yes, sometimes your purchases don’t track. I think this is more operator error than anything else. Read the fine print for each retailer. Some retailer wants you to start with an empty cart. Some retailer doesn’t want you to use any discount codes at checkout. Some retailer has exclusions or items that do not earn cashback.
Yes, sometimes your missing cashback claims take forever to resolve if it gets resolved at all. I still have three claims open from 11 months ago. What I learned is if a retailer doesn’t want to pay me for their cashback, then I won’t use them again.
Their Highest Cashback Guarantee is awesome. So far all my claims have been resolved in less than 24 hours.
Their VGC payout usually gives a bonus of 5%. Sometimes when they have a promotion you can get a 6% or 7% bonus. Their virtual VGC payout takes 1 business day to process. I have not had any delay in payout since day 1 of using TCB.
Top Cashback has mostly been excellent. Whenever a purchase doesn’t track, I immediately file a claim for missing cashback. It takes a long time, but it’s usually resolved in my favor. When it isn’t, they explain the company’s records don’t show I went through Top Cashback. I’m familiar with the problem of leaving things in your cart if you haven’t gone through Top Cashback — that’s how all the sellers do it. You have to go through Top Cashback before beginning the ordering process.
Which retailers didn’t pay the cashback?
1. Staples
2. ReStockIt.com
3. Hotel Storm
That’s a lot of CB. What sites is it mostly from?
Hello There,
Thank you so much for your comment. I am the new Online Reputation Coordinator here at TopCashback and I’m taking a deeper dive into some of these customer care issues hoping to turn the experience around for existing and future members to come. I’m happy to see you are utilizing our services properly and receiving all your cashback. This is proof that it really does pay to follow instructions, read the terms & conditions of each merchant carefully, start with an empty cart, clear your cookies, etc. We hope you can stand as an example for all members to follow what you’re doing so they too can have a great experience.
Thank you,
Dominique
Love when the Saks bonus is increased when there’s an extra bonus like this.
4% improved cashback at Raise today, good offer to stack on a $25 GC.
Bought a couple of pillows from Walmart.com before Christmas. Obviously this is in the bedding section but they didn’t track like that through eBates for some reason. 1% vs 10% which is a big difference. I e-mailed support who gladly added the extra cash back to my account as a courtesy. With TCB I wouldn’t have gotten anywhere. In fact, I’m still waiting on cash back from a Best Buy purchase made December 4th to show as confirmed. Just tried to open a ticket and their system won’t even let me.
I’ve been waiting on a BBY purchase from late-November. CS doesn’t seem to particularly care and has basically told me to pound sand.
Hello There,
I am the new Online Reputation Coordinator here at TopCashback and I am taking a deeper dive into some customer care issues- If you could please email me directly to [email protected] I would be happy to personally have a look into your account.
Thank you
Hello There,
Please email me directly to [email protected] so I can personally take a look into your account for you.
Thank you,
Dominique
I do all the usual things like start a new session, not use multiple tabs, not adding to the cart beforehand, not having ad-block on, not using non-listed coupons, etc., and still tcb only tracks some of the time. Apparently merchants can just decline your claim due to you supposedly using “another marketing channel.” /insert eyeroll
Same experience. DOC is in denial and continues to pedal this crappy site.
Sometimes Patrick from TCB jumps in here to defend their shitty practices and say “ just contact our customer service department”. He has no idea how crappy these csrs are.
Do you file a missing cashback claim?
Other than the initial hiccups, I have never encountered an issue with TCB while getting over $3000 cashback. So I don’t know why some of you are having so many issues.
Hello There,
Can you please reach out to me directly via email to [email protected] so I can personally take a look into your account for you?
Thank you
Ordered some tape, thanks DOC. My previous clicks have tracked before.
Thanks Doc! Bought at $15 AMC gift card on Raise. Let’s see if it tracks.
It won’t. The terms for Raise say orders under $20 get no cashback.
Maybe a lot of the people that think TCB is the problem actually didn’t read the merchant’s terms correctly like
SF.
That’s definitely my problem! Just realized I ordered a $19.50 gift card to qualify for this deal. 🙁 Now no $5 for me!
Hello There,
Can you please provide me with your email address?
Thank you
Hello There,
Thank you for this comment.
It really does pay to always read the terms & conditions for every merchant to ensure that you will get your cashback on purchases. There are always some tips we encourage our members to follow as well. If anyone would like more clarification on this, please email me directly to [email protected]
Thank you