Published on May 14th, 2018 | by William Charles50
Visa Checkout & Costco Not Honoring $50 Back $250+ Deal For Everybody
Back in March we posted a deal for $50 back when you spend $250+ at Costco using Visa checkout. It was an extremely popular deal due to the fact it should have worked on Costco cash cards. It was so popular in fact that Visa Checkout is claiming that the deal ended early and anybody who placed an order after 3/26/18 at 4:45PM PST is not eligible.
Hi there! The Costco promo ended early on 3/26/18 at 4:45PM PST due to popular demand. If you placed the order before 4:45PM PST, you will be receiving a $50 statement credit to your Visa card account approximately 6-8 weeks after the qualifying purchase. AS
— VisaCheckout (@VisaCheckout) March 28, 2018
The problem with that is that the promotion was still being displayed as active at that time. I think there was some sort of caching issue as I did see the offer as expired around that time, but anybody who hadn’t visited the page before or visited the page in incognito mode had the promotion displaying clearly. I think the onus should be on Costco/Visa checkout to make sure the cache is cleared correctly and an offer displays as expired if it has ended early. The official terms state that people should receive the $50 back within 6-8 weeks of the promotion ending so I guess they should start posting soon if you’re eligible. I’m not entirely sure what recourse readers have if the $50 promotion doesn’t post to their account, my usual go to is to complain on social channels (e.g Twitter & Facebook) and then escalate from there if the issue isn’t resolved.
Hat tip to Thisfits