Posted by William Charles on January 27, 2019
Misc

Published on January 27th, 2019 | by William Charles

41

[YMMV] UberEats New Fees: 10% Service Fee, Additional $2 Fee For Orders Under $10

Reader Nick C has noticed some new fees on UberEats:

  • All orders include a 10% service fee
  • Additional $2 fee is applied to orders under $10

This was found on all restaurants in the Philadelphia, the delivery fee remains the same but there is also an option to pool with nearby orders to save $2 on delivery. It looks like these new fees are only in selected areas as of now. Click here for UberEats promo codes.



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Harman
Harman

That’s ridiculous. Not sure how they expect to compete with other apps.

JV
JV

This does compete with other apps. Most apps have 2 fees and ubereats has been low on fees. i personally expected the increase eventually.

CM

But their prices for items are already above the regular prices of at the restaurant. E.g., the 8,00 item is 8,75, which is basically the 10% fee right there. Now they want another, separate 10% fee?! That just seems wrong, the fees should not be sprinkled across various line items like that.

Dylan
Dylan

I know what are they trying to be, banks?

sa13doc
sa13doc

for me it is 15% extra fee.. and tip to be included now.. almost similar to DoorDash.. sucks to see such a big increase suddenly..

Benigno
Benigno

All these food delivery companies are dumb. It’s already dumb to spend $10-15 on a lunch and then pay a tip, demand surcharge, possible service fee. Are people that lazy?

pizzywoah
pizzywoah

Yes

Ace Malik
Ace Malik

Americans are in debt, they blame everything else except themselves

docbjg
docbjg

Moreover, we’re now paying the delivery fees that the restaurants used to cover (“free delivery”—what’s that?) Just like tips cover part of servers’ salaries. The people who are coming out ahead are Uber and the restaurant owners.

Captainsave
Captainsave

I only used ubereat for the platinums credit

P
P

When I used uber for rides in Hawaii it’s about 20-50% more than lyft. I like their Uber eats feature and my orders are usually $30+so this might be better for me since a lot have a fee anyway if $4.99.

DJ
DJ

Would be good to edit the headline to specify that it’s an additional fee for orders under $10, not an alternative.

qmc
qmc

Should ask the drivers if they have seen any increase in pay from this… (ha!)

John
John

Came in to post this.. unless they changed the pay structure, the contractor (driver) only gets paid the standard rate per mile, and Uber keeps all the money from the fees. And that’s on top of the percentage that the restaurant is paying Uber (notice how prices for McDonald’s are higher on Uber than if you were to walk into McDonald’s yourself and order? That’s why.)

I just burn up my Amex credit with this, then close the app until the next month when I get the credit again.

Frank
Frank

Lol people must be reallly lazy. Even a $3 fee was too much on a $10 meal…especially when you are then expected to tip (why’d I pay a delivery fee if I need to pay the driver?). No way I pay a 50%+ premium to have someone bike 10 blocks

Fat Ted
Fat Ted

I didn’t know this was new, but I’ve noticed it and found the $2 thing is probably fake. There’s a restaurant that I order from semi-often and it’s always available for $2 off with a shared driver. It turns out that $2 off makes it the same price as grubhub.

David
David

I live in the Philadelphia area. I actually am noticing that the delivery fee has gone down for a few close restaurants (looks like by a $1). I wonder if we can get some explanation of the purpose of the service fee and where those funds are going?

Andrew
Andrew

Welp, that makes the $15/mo credit from my platinum card less useful. Sometimes the delivery fee is $8.49, plus now maybe $1 to $2 service fee (the 10%). So I might be paying 50 to 75% JUST in service fees to have $15 to $20 of food delivered. There goes my tip to the driver. I was already really annoyed that Uber added the tipping option. I feel like an ass if I don’t tip, but a $1 tip seems like me saying “F you” to the driver (a buck buys nothing now a days) but $2 or $3 means I’m tipping like 20% ON TOP of all the damn service charges.

And before everyone yells at me to just not use Uber, if Amex is going to charge me more for my AF every year because they got a sweetheart deal with Uber to dangle some credits in front of us every month, I’m making use of those.

Ray
Ray

Dude, just don’t tip. The ridiculous inflation of tipping instead of business owners just paying servers more made me shameless about pushing tips back down. I only tip 12% at restaurants and I don’t tip on Uber/Lyft/UberEats that’s what I’m comfortable with. You don’t need to feel any shame about it and the more normal this is the less shame you’ll feel. Be the change you want to see.

Jcorp
Jcorp

You must not know much about anything if you think shamfully not paying servers will at all pressure business owners to pay more.

Mike
Mike

Any idea what an Uber driver gets paid without a tip? Curious since I only use Ubereats for plat credits and assumed basically nothing. If they actually make a fair amount I would gladly not tip.

MTPDC
MTPDC

You’re a dick if you tip 12% at a restaurant

Jobin johnson
Jobin johnson

Am a proud dick at max 10% upto $10.
You know why?? One of my friends who is a waitress gets around $10-12 per hour. I think thats a good money for college students or someone who is trying to survive before finding an actual job. Why dont you feel ashamed at the grocery store baggers who do lot more work?
If you are planning on being a waiter after you get a degree or not planning on having a degree. You are the only one to blame for the life choice.

SK
SK

Amen brother! Ignore the shaming.

D
D

As someone who worked in a restaurant before, let me give you some advise. Don’t go out to eat anymore if you are gonna stiff servers

Nick
Nick

Well said and probably the most relevant comment for this site.

Time to seriously consider canceling the platinum card now.

With their lounges always filled up (literally 0 chance of finding seats in there for 2, despite the ‘time limit’, the ‘time before flight limit’ and sometimes a shameless ‘wait list to get in’), and then this shenanigan of ‘$200 uber credit, and you simply need to shell out another $200 or more to use it”, there’s little reason for most to keep paying another $550 a year when many other travel cards offer similar benefits and straightforward travel credits.

slashtom
slashtom

Sadly, I think this is the start. Is there any other airline transfer card that gives 5x on travel though or discount on through IAP.

captainsave
captainsave

Who orders under $10 when the fee is $5!!??

Zorn
Zorn

Well someone who just needs to order food for themselves and not a family of 10? This is why I think Ubereats is a garbage deal. The place I like to get wings from charges $6.99 for the regular small order – and on Ubereats the delivery fee is $5.99. It’s completely laughable and they need to come up with a structure that makes the cost reasonable. Currently it’s outrageous unless you are ordering a spread for the whole office.

Elias
Elias

Doc I have the opposite in my South Florida account:

Free delivery of rotating restaurants every 5 mins because someone else ordered from there.

Frito Pendejo
Frito Pendejo

Meh. My Amex plats are up for cancellation shortly (1yr) so I don’t ever seen myself using Uber eats again anyway. I’d rather go out if I’m not cooking for myself.

Mark
Mark

Not seeing this in Seattle. I can report the same as Elias. I’ve been using UberEats a lot lately because I always get four choices of restaurant, each with waived delivery fee (normally $3.99 minimum in my area) for sharing a courier with someone who already placed an order. Four choices is enough for me to be happy, and if it’s not, five minutes later they refresh.

Jobin johnson
Jobin johnson

They also increased the delivery charge. A restaurant that i frequent had a delivery charge of <5$ . A week or 2 back i noticed , its $8.50. Last week i noticed the delivery charge went up to $24 because "no one was nearby to deliver the order".

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