Published on July 12th, 2019 | by Chuck35
American Express Revamps Their ‘Rewards’ Tracking Portal And It’s Beautiful
American Express has redesigned their Rewards portal. The new design allows users to easily see how many points are pending from recent purchases. They allow you to see combined points from all cards or to drill it down by the card and the authorized user.
You can access the Rewards portal from within your Amex login or at this direct link (login required).
The rewards detail showing for pending points is terrific! And it’s all done on a line by line basis, with clarity on which merchant is earning bonus rewards. Cashback cards never had the ability to see line by line detail, and even points cards weren’t always easy to see the pending points information.
It’s now easy to test out a retailer and know immediately whether it earns a bonus or not. I also like that there’s a single, uniform portal for cashback and points cards.
A few things that need improvement:
- While points cards show pending details, cashback cards do not. They only show the line-by-line information from two statements ago and prior. There still is some improvement on that end as it shows your overall ‘Pending’ cashback, just doesn’t show the line by line detail.
- They only show 12 month of history on points cards and 6 months of history on cashback cards. I wish they show more.
- I wish they allowed a ‘year to date’ view and ‘past 12 months’ view.
- I wish they totaled out each months earnings.
This move comes along with Amex switching their system so that Membership Rewards points are issued after statement closes and payment, more on that in this post.
Hat tip to reader Mark