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ChurningExperiences
ChurningExperiences (@guest_2106650)
July 26, 2025 16:14

Got this response:

Thank you for contacting Netspend All-Access!
 
I apologize for the inconvenience you are experiencing regarding the $200 promotion credit. I understand how frustrating this situation can be.
 
After reviewing our records, I must inform you that you are not eligible for this promotion. This offer is specifically targeted to certain customers, and to qualify, you must meet the following requirements:
 
1. You must have acquired a new Netspend Prepaid Card or Netspend Debit Account. This means you should be a first-time customer and should not have had any accounts with us previously. If you previously/currently have a Netspend, Porte, Flare, or any other card brand from us, you will not be eligible.
 
If you need further assistance, please do not hesitate to contact us by phone.
 
Thank you for your understanding.

I’m filling a complaint with CFPB right now

Pickle Rick🔗
Pickle Rick🔗 (@guest_2106652)
July 26, 2025 16:17

Wrong page friend

ChurningExperiences
ChurningExperiences (@guest_2106668)
July 26, 2025 17:11

Oops true…. And I can’t delete this anymore :/

mjm
mjm (@guest_2102218)
July 18, 2025 13:12

chex frozen, got “Additional information is required to continue your application process.

Please contact us at [email protected] and our customer support team will be happy to assist you.”. received email asking me to call

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 16, 2025 18:30

P1 & P2 here completed the $200 offer late last year, as well as the sweetener thru MyPoints/Swagbucks MyBankTracker.com/QuinStreet Savings offer, which as far as I can tell, no longer exists.

Today we opened a NEW Interest Checking as existing Bask customers. Opened the accounts from within online banking, since there is no requirement to open from the promotional page or even any promo code. Froze Chex just as a precaution, but not finding Texas Capital Bank or Bask Bank or any portion of my ChexSystems report after the fact, other than the inquiry last year. We had instant approval, and account number was provided on the approval page. (I always jot that down, in case it doesn’t appear in online banking right away)

To open the checking account as an existing customer, from online banking, desktop edition, click Discover Products > Bask Interest Checking Account.

The application is prefilled, and the only thing that was asked is for the KYC account usage questions. Sadly, no CC funding. We were directed to fund from the existing online banking, and they provide a link to set up Direct Deposit (optional).

This is the bank that closes your checking within a couple of weeks if you have a zero balance, so I will not be leaving it that way. I didn’t record my last checking account closing date because of it, but should have been in February or March of 2025.

We are probably only doing the $200 portion of the offer for the bill pays, but I could change my mind. Also, their savings account is at 4.20% APY, which is fairly competitive, but not the highest.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 16, 2025 20:26

Some notes, making this offer easier to do the second time around:

Bask’s online banking “Bill Center” Bill Pay was automatically updated to the new checking account number, which appeared in a note on the side of the screen. The note only appears the first time you open it, but you can verify by looking for the last four digits of your checking before sending the payment. I’ve seen this not get updated at some banks when opening a new checking account after having one in the past, creating havoc, overdraft, revoked payments, etc.

Past billers I used were all still available in Bill Pay, making it a smooth transition since I just used them on the past offer that required the bill pays too. I’m pushing $51 from LendingClub into the existing Savings, and will move it to the Checking when ready to do the two bill pays per month, totaling $50+.

fdic
fdic (@guest_2101027)
July 16, 2025 21:58

Hi Gadget 🕵️‍♂️ Bank Bonus Geek 🔗 do you think I will qualify if I close mine now? rest of my timelines are similar to yours. Thanks

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 16, 2025 22:27

Not sure. Not enough info in their terms. fdic

It all depends on how their system is set up. They could potentially say that the enrollment is only for those that didn’t have a checking account when the promo started (July 1st)… but if so, it would have been a good idea for them to put that into their terms.

As long as you have or keep a savings account, it doesn’t appear they will be pulling Chex for a new checking account. So, not much harm in trying to close out just the checking and come back for the $200 bonus.

There is always a chance they try to weasel out of paying anyone who did the promo before, but at least I will know in a couple of weeks if that is the case as they pay out the $50 installments at the end of the statement period. I am just going to keep my head down and not contact support.

Or, you could try what das1996 wants to do… but it does specifically say it needs to be a NEW checking account, so I am thinking that will be a no-go.

das1996
das1996 (@guest_2101039)
July 16, 2025 22:11

Wonder what will happen to an existing checking acct that does the 2 bill pays totaling $50 or more. Will try that in the next few weeks.

Closing an existing acct and opening a new one right away doesn’t seem like it will work

Frank Rizzo
Frank Rizzo (@guest_2101873)
July 17, 2025 21:42

So did you still have any banking products or was it just your online profile that was still active?

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 18, 2025 00:48

P1 & P2 here kept our savings accounts, in the hopes that Bask’s 4.2% savings might become competitive again. Frank Rizzo

Johnz
Johnz (@guest_2100785)
July 16, 2025 17:35

Applied and approved for 2nd round of Bask’s $200 Bill Center Cash Offer; I did this same offer last year.
Same application process as last year, ID verified thru texted link to take pics of DL front and back and a selfie. Immediate approval with new Interest Checking account number, old login/pw worked,
Bill Center automatically using my new account and still has my old bill payees defined.
Re-linked Andrews FCU via Plaid with no login or verification deposits, pulling in $51 initial funding to make my first 2 bill payments in July.
‘Transfers scheduled prior to 5:30 PM (CT), Monday – Friday (excluding Federal Holidays) will be processed same day. Deposits coming from an external account may take up to 5 business days to become available.’

Bertrand
Bertrand (@guest_2100787)
July 16, 2025 17:37

Did you have any open accounts with Bask? Did you get a Chex pull?

Johnz
Johnz (@guest_2100792)
July 16, 2025 17:38

Bertrand closed my checking account Feb2025. Got a Chex New Bank Account Inquiry alert

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 16, 2025 18:50

Existing Bask savings account holders do NOT get a Chex pull. Froze Chex just in case though. Bertrand

Eric 🔗
Eric 🔗 (@guest_2100788)
July 16, 2025 17:37

Was there a Chex pull? Did you have an open Savings when you applied? Are you aware that there is an additional $100 bonus available too?

Johnz
Johnz (@guest_2100795)
July 16, 2025 17:41

see above; I wasn’t interested in the $100 bonus, not worth it to me for the requirements

Eric 🔗
Eric 🔗 (@guest_2100799)
July 16, 2025 17:44

Dealgamer,

Johnz was a previous Checking customer and had a Chex pull today for a new Checking account. Hopefully, keeping our Savings accounts will spare us that inquiry. I will play it by ear if I decide to roll the dice by applying with my Chex frozen. Of course, that’s jumping way ahead at this point.

Dealgamer
Dealgamer (@guest_2100829)
July 16, 2025 18:08

I remember them being somewhat chex sensitive, so I’m going to just keep my chex frozen, and if I get denied I’ll just move on.

Pickle Rick🔗
Pickle Rick🔗 (@guest_2100850)
July 16, 2025 18:28

I opened my savings account last December. When I applied for checking with Chex frozen over a month later, they tried to pull it again and my app went into review.

I lifted the freeze and then called in about the app. The CSR said I needed to lift the freeze. I told him I already did, and he verified that it wasn’t frozen in QualiFile, but then he opened the account without actually pulling Chex again.

So system may pull Chex again, but it’s possible to skirt around the pull.

Dealgamer
Dealgamer (@guest_2100899)
July 16, 2025 19:39

ahh okay, so maybe the chex bypass is only for savings if you have checking and not the other way around. I’ll have to think on it.

Pickle Rick🔗
Pickle Rick🔗 (@guest_2100907)
July 16, 2025 19:45

Looks like Gadget didn’t get a pull attempt with Chex frozen, while I did in January. So the play is probably to just apply with it frozen, then if it goes into review decide if you want to risk a pull.

Dealgamer
Dealgamer (@guest_2100990)
July 16, 2025 21:21

Good info!

Eric 🔗
Eric 🔗 (@guest_2100896)
July 16, 2025 19:32

I just checked my file. Here were my stats before I applied and was approved last year: 2/1, 3/2, 4/3, 5/4, 10/5, 12/6, 23/12, 40/24.

Dealgamer
Dealgamer (@guest_2100900)
July 16, 2025 19:39

Thanks! My recent stats are quite a bit higher atm.

Johnz
Johnz (@guest_2100925)
July 16, 2025 20:03

Eric 🔗 How do you get those stats a/b? Haven’t seen that in my Chex account.
In Chex I can get my 4-digit ChexSystems Consumer Score in a Consumer Score Disclosure Report or I can get a Consumer Disclosure Report listing my years of bank account inquiry info.

Bedu
Bedu (@guest_2100928)
July 16, 2025 20:07

You count them and keep track with the inquiry info, no other way.

Johnz
Johnz (@guest_2100932)
July 16, 2025 20:11

Oh. then I assumed too much from his ‘I checked my file’

Eric 🔗
Eric 🔗 (@guest_2100946)
July 16, 2025 20:28

You were on the right track. However, if I had just pulled my Chex report, I wouldn’t have phrased it like that.

I keep track of all accounts that I’ve applied for in a Google Sheets doc. That’s what I meant by “I just checked my file”.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 16, 2025 20:19

Not exactly. You could get those stats at the bottom of your full Transunion credit report. However, it’s only updated monthly. Bedu

To get your full TU report, you can log in at their website, or pull it from AnnualCreditReport.com (which is really available weekly, ever since COVID).

Eric 🔗
Eric 🔗 (@guest_2100945)
July 16, 2025 20:26

#1. What does “a/b” stand for? I Binged it but couldn’t figure it out.

#2. I check my Chex report every so often and compare it to my file, which has all accounts that I’ve applied for (Chex and non-Chex) for the past 4 or 5 years. That’s how I keep track of my stats.

Johnz
Johnz (@guest_2100947)
July 16, 2025 20:29

#1 a/b=2/1, 3/2, 4/3, 5/4, 10/5, 12/6, 23/12, 40/24.

das1996
das1996 (@guest_2100698)
July 16, 2025 16:06

New $100 offer, received via email.. Not sure why they sent it, already have this account.

———————–

$100 Cash Offer Rules
Account Opening Period: Open a new Bask Interest Checking Account between July 1, 2025, and August
29, 2025. Account subject to approval.
Reward Period: Perform qualifying activities on your Bask Interest Checking Account between July 1,
2025, and December 31, 2025.
To Qualify
• Open a new Bask Interest Checking Account during the Account Opening Period.
• Complete one or more monthly qualifying automated deposits to your Bask Interest Checking Account,
totaling at least $3,000.2
• Complete 10 or more monthly purchases, totaling a minimum of $5003, using your Bask debit card.
 
Qualifying participants will receive a $25 cash bonus paid to your Bask Interest Checking Account at the close of each monthly statement period when all qualifying activities are met. Participants can receive a maximum of four $25 cash bonus payments.
1 Terms and conditions apply. Cash bonuses will be paid in amounts of $25 for each month where all qualifying activities are met during the Reward Period,
not to exceed four months (maximum of $100).
2 To qualify, monthly automated deposits must be posted to the account by the close of each statement period. Qualifying deposits include automated ACH
transfers from the account owner’s employer, payroll, benefits provider or government agency via direct deposit or recurring transfers from an external bank.
Check deposits, internal transfers and peer-to-peer (P2P) payments do not qualify. Multiple automated deposits may be made within the statement period
to meet the required amount.
3 Debit card purchases and recurring payments must post to the account by the close of the statement period to qualify. Debit card money transfers, ATM
transactions and peer-to-peer (P2P) payments do not qualify.
The value of this bonus/offer will be reported to the IRS and the recipient is responsible for any federal, state or local taxes on this offer. Bask Bank reserves the right to exclude anyone from participating in the promotion for any reason, including suspected fraud, misuse or if suspicious activities are observed. All promotional offers, products and services offered by Bask Bank are subject to updates, modifications and/or termination
—————-

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 16, 2025 16:41

P2 received this email… P1 did not. Both are past checking account holders, and CURRENT Bask savings account holders.

Linked in that email are the terms for the $100:

https://www.baskbank.com/sites/default/files/Documents/Disclosures/Bask%20Bank%20Interest%20Checking%20Bonus%20Offer.pdf

No mention of churning exclusions. In fact, if they allow multiple checking accounts, even you MAY be eligible, das1996.

Also, the main page of the Bask site you can earn up to $300.

https://www.baskbank.com/products/interest-checking-account  William Charles

Eric 🔗
Eric 🔗 (@guest_2100741)
July 16, 2025 16:52

das1996,

I just made a comment about this offer and a better $300 offer that I found here: https://www.doctorofcredit.com/contact-us/#comment-2100735.

It’s possible that we might be able to get a 2nd Checking account as I didn’t see anywhere in the terms excluding current customers. What do you think?

Maybe we can collect Checking accounts with Bask like we do Savings accounts with LOB. 😉

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 16, 2025 16:59

Shawn already noticed/reported the offer you are taking credit for…

https://www.doctorofcredit.com/contact-us/#comment-2100703

And Dealgamer already found out the answer to the question that you have…

https://www.doctorofcredit.com/contact-us/#comment-2100704

Eric 🔗
Eric 🔗 (@guest_2100775)
July 16, 2025 17:21

das1996,

Dealgamer noticed in the FAQs that we are only allowed to have 1 Personal Checking account so disregard what I wrote. Here is my new plan: #2100762 .

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
July 18, 2025 11:35

P1 finally received this email, timestamped this 9 AM morning, which is especially funny, since P1 already opened the new Checking account. It’s an automated system, I get it.

I do have to wonder if this is their passive way of saying we (past checking account holders) cannot do the $200 portion of the offer again? Hence why it’s not being sent to us as a $300 offer. Time will tell. I plan to do the bill pays next week, for a next month payout.

Mike
Mike (@guest_2081085)
June 19, 2025 13:01

When I tried to pay Chase credit card balance from my linked Bask Saving account in my Chase account, it failed and resulted in a return payment.

Does anyone know if Amex credit card balance can be paid from linked Bask Saving account in my Amex online account?

Or could it be that Bask saving account cannot be used to make payments to any credit card companies?

Pickle Rick🔗
Pickle Rick🔗 (@guest_2081089)
June 19, 2025 13:04

I’ve used it to pay my PayPal and Truist cards.

Tom MacDonald
Tom MacDonald (@guest_2069606)
May 30, 2025 08:31

Update, SM reply says account was closed the same day I requested to close and it will take 60 days for the accouont to dissapear from online banking.

Tom MacDonald
Tom MacDonald (@guest_2062685)
May 17, 2025 06:05

Keep trying to close this account and got ghosted! Sent SM, sent emails and still looks open. Has anyone successfully closed at this bank and you can tell it’s closed when you log in, or you got a letter or something?

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
May 18, 2025 18:02
Tom MacDonald
Tom MacDonald (@guest_2064798)
May 20, 2025 21:00

thanks

Dominique
Dominique (@guest_2059139)
May 11, 2025 03:01

Got this bonus in full for both myself and P2, P3 was denied the account. I also earned an additional $2.82 in interest on my ~$500 account balance since I opened it. Selfies + ID pictures were both required at account opening.

We each made two (2) $25 bill pays to the same credit card monthly to get the full bonus amount, though on different days of the month. Each $50 bonus posted on the last business day of each month that I made the required bill pays. I tried triggering another $50 bonus for a fifth month, but I didn’t get anything.

I am unsure of when and whether I will close the account soon, since it seemed like this bonus was good for existing customers as well? The online dashboard always seems really slow to load for some reason, so I doubt that I will use this account much now that I’ve received the full bonus amount.

September
9/18/24 – Opened interest checking account through landing page, approved same day

October
10/1/24 – Funded account with $500 pulled from NASA FCU
10/25/24 – $25 B of A biz CC bill payment
10/28/24 – $25.01 B of A biz CC bill payment
10/31/24 – $50 bill center reward

November
11/26/24 – $25 B of A biz CC bill payment
11/27/24 – $25.01 B of A biz CC bill payment
11/29/24 – $50 bill center reward

December
12/23/24 – $25 B of A biz CC bill payment
12/24/24 – $25.01 B of A biz CC bill payment
12/31/24 – $50 bill center reward

January
1/24/25 – $25 B of A biz CC bill payment
1/27/25 – $25.01 B of A biz CC bill payment
1/31/25 – $50 bill center reward

Eric 🔗
Eric 🔗 (@guest_2030294)
March 24, 2025 17:42

I just received an email from Bask with the below offer. The offer itself is no big deal at all and I doubt that I will try for it (even though the requirements are fairly easy).

However, the reason why I’m pointing this out is because this confirms my earlier prediction that Bask would offer bonuses for existing customers and it was worth keeping the account open. Now I just have to hope that the next offer is a bit better. 😀

“Hello Eric,

From now until‌ August ‌29, ‌2025, you can earn an additional 3.00% Annual Percentage Yield (APY)1 on top of your base rate of 1.00% APY2 – totaling 4.00% APY1 on your Bask® Interest Checking account.”