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Traveller
Traveller

Citi Personal Checking:
After zeroing out my account balance earlier this week, closed Citi Personal Checking via live chat on website. Very easy.

John
John

Citizen’s bank: closed checking account 9/20/22 via chat

Tyrone Danger
Tyrone Danger

Closed Wells Fargo business checking over the phone with $0 balance.

Closed South State Bank with $0 balance via secure message. I initially tried it over the phone, but despite the rep’s assurance, my account never closed that way.

motty
motty

Not sure if this DP is needed but TD Bank Checking account can still be closed with a SM after zeroing out the balance.

Frito Pendejo
Frito Pendejo

just called to close ETFCU (Evansville Teachers), was pretty easy. Chat said must call via phone. Called phone, no wait, CS rep just says okay sure, confirms address and says they’ll mail a check for remaining small balance. Quick!

Frito Pendejo
Frito Pendejo

trying to close LMCU (Lake Michigan Credit Union) today, to close remotely they require a form be printed, signed, scanned, emailed or snail-mailed back along with photo of current govt it.

Gadget - Bank Bonus Geek

Premier Bank (OH) – Called 1-877-367-8178 customer service number. With $0 balance, closed over the phone.

TBK Bank – Tried to close via SM, but the representative called me and left a VM. Called the return number, 1-888-743-5346, which apparently is not the standard customer service number and picks up quickly. With $0 balance, closed over the phone.

Both banks verify name, DOB, last 4, address, etc. No guilt trips or attempts to retain the customer.

Senraeth
Senraeth

Bank of America – Personal Checking. Rep would not close via chat, had to call in.

T
T

Can I close a Truist account on line

Stuart
Stuart

Yes – I just went to the live chat feature, I gave some info to a bot, and then it assigns you to a live representative. They ask why you’re closing, if there’s any issue they can fix or if another Truist account would work better for you, but I politely declined and they processed the account closure.

Joe
Joe

Closed ECCU personal checking account over the phone. It had a decent interest rate 3% ($25k) there for a while but the rate drop and the bank has now rebranded to adelphi.

Rep was very friendly on the phone at first but she got somewhat cold once she reviewed my account (probably saw the amazon GC charges). Actually hung up on me before I could say thanks/bye which was a first for me.