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M
M (@guest_1828931)
April 10, 2024 14:25

You can close laurel road via live chat

Burton
Burton (@guest_1828864)
April 10, 2024 12:41

Huntington – 5 minute phone call. Tried their automated assistant through the app hoping it would lead to a live chat but it just results in a “call or stop by a branch.” Used their “call me back” feature and they called within minutes, no issues or pushback.

Nap
Nap (@guest_1823789)
April 1, 2024 11:09

Midland States Bank checking account closed by SM. Easy.

catcat
catcat (@guest_1819999)
March 26, 2024 13:17

Just closed my US Bank checking account through Live Chat and it took less than 5 minutes. I couldn’t find the chat feature manually so I used the search phrase “chat with an associate” to connect.

James
James (@guest_1817935)
March 21, 2024 16:10

KeyPoint CU can be closed over live chat during business hours

JM
JM (@guest_1817215)
March 20, 2024 14:42

Citi – Tried to close via chat but was told I needed to call. Call took 5mins to close.

RG
RG (@guest_1816772)
March 19, 2024 20:58

DP: Citi Bank doesn’t allow you to close an account via chat, must call their phone number

2 Good 2B
2 Good 2B (@guest_1813234)
March 13, 2024 17:36

DP: Midland States Bank: Zeroed out account and was able to close via secured message.

catcat
catcat (@guest_1811885)
March 11, 2024 12:58

Wells Fargo personal savings acct – didn’t see the option to send a secure message but was able to use chat to close savings account and transfer remaining balance to checking. Quick and painless.

calwatch
calwatch (@guest_1801309)
February 21, 2024 23:35

Chase – Tried to close a CD during the grace period via SM and they wanted me to call or go to a branch.