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RA

Citi Checking and Citi Savings closed at same time via chat. Note: CS allowed future date for account closure to give time for money to cash out.

ChurnMaster1
ChurnMaster1

Zeroed out and closed checking accounts at First Horizon Bank, First National Bank and South State Bank via SM in the past 2 weeks

Louis Robert Freund
Louis Robert Freund

I was able to close Wings Credit Union via secured message.

*can you remove my middle and last name from this, I didn’t mean to post that*

ChannelZ28
ChannelZ28

I didn’t see Chime on this list, but I just closed my account through the app. You click on the question mark in the upper left of the app and it takes you to “Chimebot.” You request to close the account and provide the last 4 of your social, then it connects you to a live chat. They then closed my account, no questions asked. Took about 3 minutes.

Gadget

Bank of America closing – Not sure who said you can close in app, but that is not an option. The app forces you to call, even if you ask “Erica”. The app help mentions you can close in a branch, or by mail. No option to SM that I can find.

Gadget

Comerica – Closed checking through SM with a zero balance. SM response: Please allow up to five business days for the request to be completed. A final statement, reflecting your zero balance, will be sent to you through the U.S. Mail.

Watch out for their $3 ACH fee when using their external transfers. I mucked it up on P2’s account and ended up using Zelle to cover the fee last minute.

Investors Bank – Closed via SM with zero balance. Responded and closed next business day.

Campus USA CU – Closed via SM. They mail you a check for the remaining share ($5) in savings if you zero checking, but probably not necessary to zero since they have to mail a check anyway.

Kevin
Kevin

Any tips for closing Chime?

Gadget - Bank Bonus Geek

Atlantic Union Bank (formerly Union Bank & Trust, et al.)
+ Close via phone with zero balance. 1-800-990-4828
+ Close in the branch, if you enjoy sitting at the banker’s desk for 20 mins talking about your goals and ambitions.

– Does not allow closing accts via SM or e-mail, per my SM attempt.

Unknown: I did not try chat.

CO
CO

I was able to close my Dollar Bank checking account, with zero balance, via secure message

Dan
Dan

South Shore Bank closed by chat. The balance was $0 when I asked to close it.