Posted by William Charles on April 9, 2018
Credit Cards

Published on April 9th, 2018 | by William Charles

16

Chase United Cards To Lose Price Protection &Return Protection, Trip Insurance To Be Reduced

Update: This is across all cards, not just United cards.

Chase is reducing the benefits on the United co-branded cards effective June 1st, 2018. The following changes will be made:

  • Price protection will be discontinued
    • Currently they offer up to $500 per item and $2,500 per year if you make a purchase and you see a lower advertised price within 90 days
  • Return protection will be discontinued
    • Currently they offer up to $500 per item and $1,000 per year on items that the store won’t take back
  • Trip cancellation/Interruption coverage will be reduced
    • Currently they offer up to $10,000 per trip for trips that are cut short or cancelled due to sickness, severe weather or other conditions

Chase recently added a new hurdle for price protection claims and there was a rumor they would be discontinuing it across all cards later this year so it’s possible this will affect more than just United cards. Citi just reduced their price protection benefit as well. Overall it’s always disappointing when card issuers decide to remove or reduce these auxiliary benefits, the current consensus seems to be that these benefits are expensive to administer and because only a small portion of cardholders are using them (and those cardholders are often seen as ‘abusing’ them) there is not a lot of benefit keeping them long term. I think cardholders value these types of benefits, even when not using them. Insurance products in general are about peace of mind, so I hope this trend doesn’t continue.

Hat tip to The Points Guy



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JL
JL

cutting purchase protection on this card is meh, it’s not a great everyday spend card anyways.

trip protection on the other hand is mildly painful since you had to buy United tickets using the card to get domestic free checked bag.

MoreSun
MoreSun

Now if they could just lose their 5/24 status…

Matt Katakis
Matt Katakis

I didn’t use either benefit, but I think the most disappointing aspect is that Chase is continuing to cut benefits to cards with such little notice.

Peter
Peter

Wrong dates in post. From source: Effective 06/01/18, Price Protection and Return Protection will be discontinued and Trip Cancellation/Interruption coverage will be reduced.

stvr
stvr

Reduced to what???

David
David

As a side comment – Citi just removed the language from their Citi rewind guide that they are reducing benefits in July. — https://www.citipricerewind.com/guide

Artem
Artem

Now that Chase is the preeminent credit card issuing bank they can squeeze the customers because there are no real options aside from them, citi is dead, amex is bleeding out. Without competition consumers will continue to lose more benefits

KP
KP

My thoughts exactly.

Yoni
Yoni

Hopefully Wells Fargo will get aggressive with there card products, to woe customers after the recent bad behavior by associates or directives of Exec’s.

Andrew
Andrew

I keep my United Explorer card partly because of its travel-related insurance. If Chase starts cutting into that then it won’t be any better than any other comparably priced (or cheaper) card, and I might as well downgrade it to a no-annual-fee version and throw it in the sock drawer and forget about it. Coming on the heels of the IHG downgrade I can’t say I’m thrilled with Chase right now. Those are my two cards with them.

guy bucktastik
guy bucktastik

use paribus while you can. It’s worth it to not use your amazon visa with 5% cb if you have a card with price protection. Check camelcamelcameldotcom and if the price is currently too high, use a card with price protection. if it’s at a low price already, i’ll use giftcards bought with 5urppd or 5%cb.

Celia
Celia

Thanks for the heads up. I was looking at picking this one up but a reduction in travel insurance is a deal breaker. I’ll reserve final judgement until we know exactly how much of a reduction is being made.

Charlie
Charlie

Should we expect similar changes to come to the Sapphire Preferred and the Sapphire Reserve? The Sapphire family has similar benefits to those on the United cards.

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