Chase is one card issuer that offers price protection insurance, late last year they added a new requirement where an attestation form is sent out and a wet signature has to be made and and then mailed back. This was likely due to the proliferation of apps that offer to automatically file price protection claims on your behalf. According to mvcore on Flyertalk (who has had reliable information regarding the Chase Sapphire Reserve in the past) Chase will be removing this price protection benefit across their entire credit card line up later this year.
We reached out to Chase for comment but they declined stating they do not comment on rumors. I’ll also check with some other unofficial sources at Chase to see if they can confirm that this change will happen.
Does anyone have a strategy they’d care to share on how they use this perk? Do they buy things more expensive when they know they’ll go down to utilize the benefit, or do they keep track of items in a spreadsheet, etc.?
I typically buy something at a local store or website that I trust more than the cheapest place online. Then I price match to that sketchier/cheaper website.
that’s a neat idea – I always forget I can do this! And a good way to support local business I’d think.
Price protection (and the ability to use it when only part of the purchase is made) is literally the only reason I keep my CSR. If they take that away there’s no reason to keep the card.
Its one reason I use my Chase CSR, CSP, Freedom and FU over other cards for major purchased. Agreed with you.
Chase has definitely become a lot less attractive this year.
I see this happening. I’ve just recently been denied a routine price protection claim. It seems they are growing increasingly vigilant or wary of people submitting multiple claims per year.
Was the denial justified?
No. But its a PITA now to appeal it and will just take more effort and time. Working on it.
Lets fight back, not use Chase. I personally use my citi cards now anyways because they are much easier to deal with. They wanna charge 20.00% interest and take away benefits from consumers than screw em.
If you’re worried about the intrest rate you’re probably better off not using a credit card.
LOL.
Same here. My Chase cards are pretty much in the sock drawer unless the Freedom has 5% on something I care about. Although I personally find Chase’s banking services way more pleasant to work with than Citi, Citi’s credit card line and pretty hard to beat. With Chase pulling the plug on this, there is one less reason why I should use my Chase card for anything…
Count me out on this idea. I like my Chase cards and plan to continue to use them.
Their price protection is already not quite usable with that attestation form nonsense. Need to wait literally for more than a week to get that farking form and sign it and scan it and upload and wait yet another week to get updated and may/may not get approved. Tell me this is not a bullshit, especially compared to the painless Citi price rewind claim process.
I’ve never used the price protection feature on any of my credit cards, so I won’t miss it if Chase removes it. It simply isn’t important to me.
You ought to give it a go. I was the same way until, just based on a Citi price protection review, I tried it. I didn’t expect to get anything back on a high-end camera, all of the prices were comparable. Lo and behold, 2 weeks later I get an email from Citi telling me a cheaper price was found and I was $50 the richer.
You really can’t beat unexpected cash back with no real effort. Now I figure, what does it hurt to register each purchase I make just in case?
I had a Citi card until a year ago, and I bought a few things that automatically triggered Citi’s price protection searches — but they never found a better price! Apparently I am one heckuva a good shopper and successfully find the lowest prices before I make my purchases.
LoL, It sounds like we are kinda of the same, I’m frugal but I do shop more than I should, In learning to buy what I want rather than the FOMO of a loss leader or a great price on a dust collector.
Funny, I’ve never used it, but have read through the terms, but honestly to be worth my time it needs to be over $30 for the hassle, I don’t even bother with MIR if they are over $20 (unless you can do online in less than 5-10 mins.
I would be disappointed to see the benfit disappear, had no clue that an app was available, so many of the deals/money makers are not worth my time, test drives unless it is a car I already like the $50 is not worth my time or hassle, while I’m a Gen-X and like Chucks said I fully expect the NSA, Google, FB, etc to spy and monitze me, I guess it is the unknown third parties and apps, I do have apps that I’ve allowed access to my Google acct for similar integration, I guess it is a generational thing, but thinking about it with Google drive, Gphotos, Box, Dropbox, 1Drive, just how much stuff I store in the cloud and allow those parties to monetize.
But I do appreciate the deals on here, Thanks Chuck and DOC for your time and effort you put into DOC.
My favorite price protection program is from Citi. You can file online without having to talk to anyone.
Interesting, last month I filed a pp claim and they didn’t ask me a signature. Just sent me a check directly.
Under $15 they don’t require the attestation form.
Time to try other banks…
I blame Earny and everyone trying to nickel and dime Chase. This benefit was most likely meant for high dollar items like computers and TVs
Refunding 10 people $500 or 5k people $1; if it’s automated, I don’t see the difference.
But it’s not automated. They have claims adjusters review them.