Citi Costco Card Removes Extended Warranty Benefit

The Costco Visa card from Citi is discontinuing the Extended Warranty effective January 22, 2023. No warranty will be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms.

Citi gutted the benefits from most of their cards back in 2019. The Costco card was an exception and kept a lot of its benefits at that time. Soon the Costco card will lose the Extended Warranty benefit as well.

Hat tip to reader Celia

Related: Credit Card Benefits: Extended Warranty Protection Review

 

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U
U (@guest_1484956)
November 10, 2022 09:19

Bad news over all, less and less benefits, Thanks CITI!!!

Trevor
Trevor (@guest_1484829)
November 10, 2022 02:50

Is there any “free” cards that still have this benefit? As in no annual fee or an annual fee that can easily be reached

Lrdx
Lrdx (@guest_1484849)
November 10, 2022 04:08

All 3 Capital One Venture cards, Bank of America Premium Rewards, and depending on how easy you think AmEx credits are, the Gold, Platinum, and Business Platinum cards.

Anon712
Anon712 (@guest_1484996)
November 10, 2022 10:11

B of A Premium cards have fees, no?
And now that I look, Venture cards have a fee too.
So are there any no fee cards that still have this?

Lightspeed
Lightspeed (@guest_1485308)
November 10, 2022 18:23

VentureOne has no fee.

BofA Premium Rewards does have an AF, but it’s very easy to make it an effective zero AF card with the $100 travel credit – it can be used for any airline’s incidentals, not just “select one” like Amex, and for now, buying AA e-Giftcards also triggers it.

Grant
Grant (@guest_1484622)
November 9, 2022 20:14
Anon712
Anon712 (@guest_1484603)
November 9, 2022 19:33

Wow, that is disappointing. We used it for all of our appliance and electronics purchases and processed a few claims over the years with ease.
So what are our options for other no fee extended warranty cards?

Jay
Jay (@guest_1484566)
November 9, 2022 18:18

Grrrr so ANGRY about losing perk I never knew I had…

Nguyen
Nguyen (@guest_1484504)
November 9, 2022 16:43

And you won’t be able to convert Citi Costco to any other Citi card (i.e. Double Cash or Customized Cash), correct?

Peter Rozario
Peter Rozario (@guest_1484422)
November 9, 2022 14:56

Something like Apple computer- very easy to get estimate. I got $600 repair covered once with a different credit card.

II
II (@guest_1484896)
November 10, 2022 07:13

I had this done with CFU through visa for my Apple Watch. Ended up getting something like $280 towards either getting the repair covered or to use for a new watch.

Pete
Pete (@guest_1484324)
November 9, 2022 13:11

I need a case study for the use of this benefit. I tried to use Extended Warranty from Chase Freedom an a TV with a bad input and was basically stopped in my tracks because they need a repair estimate or receipt – and repair shop was unwilling to provide estimate and I wasn’t willing to go forward without an approved claim.

So who actually benefits from this benefit?

Celia
Celia (@guest_1484336)
November 9, 2022 13:33

I’ve used it myself. Had a repair needed for my fridge and while the repair shop provided the estimate, it’s not like I wouldn’t have gone forward with the repair anyway. Pretty simple process.

Novacat05
Novacat05 (@guest_1484370)
November 9, 2022 14:01

I used it for a Ring that stopped charging the battery via the 12v hard-wired connection(I suspect due to a botched update/firmware from Ring). On the form I stated it was a consumer electronic product that had no practical or viable repair options. I had to send the form and my receipt in like 3 times, but eventually they did approve it and reimbursed me for the entire purchase price. I was able to repurpose it on my back patio facing my backyard and just use as a plain security camera. All I have to do is recharge the battery every month or so. The purchase price almost 2 years ago let me buy a Pro model for the same price that is hard-wired only so this issue wouldn’t happen again.

staradmiral
staradmiral (@guest_1484373)
November 9, 2022 14:02

I’ve done about eight extended warranty claims over the years with chase and citi. Yes you need a repair estimate and it’s up to you to put in the leg work. just try a different repair shop and be willing to pay the diagnostic fee. I’ve done claims on labtop, phone, TV, speakers, robot vacuum, and others. Most of the time I don’t actually go forward with the repair and just cash the check and put it towards a new purchase.

Amex Watcher
Amex Watcher (@guest_1486112)
November 11, 2022 23:59

At least when Amex was still in the extended warranty game, Amex paid the diagnostic fee.

Luke
Luke (@guest_1484386)
November 9, 2022 14:12

Had a Thinkpad laptop bought with the Citi Doublecash card that had same benefit at the time. The screen would intermittently not turn on when booted (but works when connected to external monitor), so filed a claim and received a nearly $800 repair estimate for screen and hard drive replacement from Microcenter. Citi warranty claim approved it and credited that amount to my card and instead of proceeding with the repair bought a Macbook M1 for $650 from Best Buy as open box excellent condition item! And the original Thinkpad still works fine with starting the screen about 90% of the time, and have two laptops to work with either case!

Slowbrake
Slowbrake (@guest_1484391)
November 9, 2022 14:18

I’ve done an electronic toothbrush, step counters (multiple), and a keyboard.

I went to the original companies via email to get a trail they won’t do anything under warranty. Cardbenefitservices wanted a repair thing for some of them – so I called them and said I was told the OEM doesn’t offer repair services, only warranty. That was enough.

For electronics I only use 2yr extended warranty CCs. Saved me hundreds of dollars.

You can also CFPB if they make it too hard, worst outcome is they say no.

AM
AM (@guest_1484809)
November 10, 2022 02:14

You need to get an estimate even if it costs money, or find a different shop if they won’t provide an estimate no matter what. That’s standard for insurance claims. The repair estimate goes towards the repair costs and the entire thing is paid for by the claim. I had a laptop repair claim with my Chase card and was asked to provide the original receipt and repair estimate. Got the repair estimate done by the computer shop for $95 which was NOT paid up front by me (it would be billed upon pickup). Sent Chase the repair estimate (which included the $95 diagnostic fee) and they approved the claim and deposited the entire amount of around $1000 (repair + diagnostic fee) into my bank account 12 hours after I sent the document, after which I notified the shop to proceed with the repair.

If the claim amount is low, you will often get your claim immediately approved without following the usual procedures requiring a repair estimate.

As long as you follow the required procedures, there’s no fear of your claim getting denied. Insurance is a highly regulated industry and they won’t deny a claim without actual cause (for example, if the repair shop says the item is fine or if the item is found to be out of warranty coverage or excluded from coverage in the fine print). I’ve had to make several other smaller extended warranty claims and they all went perfectly smoothly, and none of them even required a repair estimate like the large laptop claim.

524 Purgatory
524 Purgatory (@guest_1484286)
November 9, 2022 12:41

Pretty worthless for Costco spend, considering there are so many better options:
https://ficoforums.myfico.com/t5/Credit-Cards/Best-Cards-for-Costco-A-Quick-Guide-to-Higher-Rewards/td-p/6611958

Cate the MSer
Cate the MSer (@guest_1484277)
November 9, 2022 12:34

fk U Shiti