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Matt
Matt (@guest_2073455)
June 6, 2025 13:50

After getting through the hassle of getting Firstrust to change my promotion back to the one I signed up for and finally getting my points, I placed an order for EZPass and Gift of College gift cards back at the end of April. I received an email that said they’d be drop shipped at the end of May. They never showed up. I called Score Rewards yesterday, they said they’d file a ticket and the gift cards showed up in my email today.

Takeaway: If you purchased gift cards that haven’t arrived, call Score Rewards to complain and ask for them.

Frito Pendejo
Frito Pendejo (@guest_2073414)
June 6, 2025 12:45

How have you guys closed this? I called twice and they are telling me I have to come into a branch. I figure I am going to have to mail a form. What a pain

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
June 7, 2025 02:31

Not yet. However, not surprised, since they were the ones that wanted the signature card mailed in (with live ink?). I imagine they will want us to fire up the fax machine to hit “GO” and send a closure request letter in like it’s 1988.

Frazz
Frazz (@guest_2066077)
May 22, 2025 16:52

DP from Pennsylvania:

2025/03/26: “Eagles FirstPay” checking account opened.
2025/03/28: Opening deposit posts ($25).
2025/04/01: Transfer from Discover Checking to Eagles FirstPay posts ($900).
2025/04/30: Real DD posts, did so to avoid the April monthly fee ($10).
2025/05/07: Paid off credit card in five separate installments using bill pay to avoid May monthly fee ($50-$126 for each installment).
2025/05/08-2025/05/15: Spent ~$413 on the debit card. All purchases were in-person (groceries, haircut, car inspection, post office, restaurant, and Home Depot). All purchases coded as either “POS PURCHASE” or “DBT PURCHASE”.
2025/05/25 (Memorial Day): This will be 60 days after opening the account.

No rewards points yet. Interestingly, when I click the red “Redeem Points” button from within my account, it opens a new window, thinks a bit, then gets a blank screen with only the message “UserID must be specified”. But if I login directly to scorecardrewards.com, I have no issues. I did not enroll in the scorecard rewards website until 2025/05/14.

I did have a previous Firstrust account that I closed on 2024/01/25. I did not end up getting the bonus for that attempt because I did not complete the spend requirement in time.

I know the terms say “Bonus will be provided 60 days after completion of the spend requirement”, so I have a few more months to go until they should post. But I wanted to post my DP thus far since it seems that others have had their points pay out only a few days after meeting the spend threshold.

Theo
Theo (@guest_2064056)
May 19, 2025 22:46

Did anyone do the business checking bonus? Is there a separate post for that?

Bert
Bert (@guest_2061028)
May 14, 2025 16:01

FYI for anyone who does get account fees charged, they will refund up to 2 of them in a 12 month period, you just have to chat/message them

Sa D
Sa D (@guest_2056661)
May 7, 2025 14:47

Are this amazon GC physical cards? I dont see an option for an e-gift card. I tried to redeem rn and $100 is 10,000 points right now making the bigger bonus a $500 Amazon GC. But they are physical cards

T

Bert
Bert (@guest_2061026)
May 14, 2025 15:59

Yeah I received physical gift cards for amazon redemptions

Tina
Tina (@guest_2054264)
May 3, 2025 22:51

For those who cannot receive SMS validation message:
Check your iPhone – Messages – Recently Deleted

Techant
Techant (@guest_2050353)
April 27, 2025 05:43

DP: Household rule was not enforced. P1 opened the 50k bonus checking account and P2 opened the 35k bonus checking account. Both received a bonus. Same address. Last name was different. P2 also added a Suite number to the address.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
April 25, 2025 16:18

The day after my P2’s second $500 money order purchase, the 10K points posted (should have been 50K). Sent SM requesting they look into it.

Matt
Matt (@guest_2050025)
April 25, 2025 16:57

Same thing happened to me. I’ll also send a SM

Bob
Bob (@guest_2050250)
April 26, 2025 14:50

Might be worth calling. See below after calling in, I had the points in my account within 20 minutes.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
April 26, 2025 18:43

CSR responded at 4:30 PM Friday: “We will send this to score cards to review – thank you!”

I checked today and the 50K points are there now. Might have been there last night.

Also, DP: a $1 USAA insurance payment made online via the Firstrust debit card DID NOT earn points, so would not count toward the SUB.

Matt
Matt (@guest_2050962)
April 28, 2025 20:17

I called around 545pm Eastern on Friday. The rep said she’d send a note to the backoffice to look at it and it should be fixed by Monday (today). It hasn’t been fixed yet so I sent a SM this evening along with a PDF of the email stating the correct promotion. Hopefully they knock it out for me like they did for you guys!

Matt
Matt (@guest_2051626)
April 29, 2025 17:42

The additional ScoreRewards points are in my account this afternoon. Good stuff.

SP
SP (@guest_2052206)
April 30, 2025 16:23

It’s weird what they consider as qualifying and what not. I had all POS and DBT transactions worth $530 but only $489 have been considered as qualifying (got to know from CSR when I sent a secure msg to them).

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
April 30, 2025 16:30
  SP

If it earned zero points, it’s not a qualifying debit. You can check the transaction log.

https://www.scorecardrewards.com/#/myaccount/transactions

Grocery = Good
Insurance payment online using debit card = Bad

SP
SP (@guest_2052220)
April 30, 2025 16:40

Nice. I will check this out. I didn’t make any online or insurance payments.
All with physical cards at grocery shops, costco, etc.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
June 7, 2025 02:27
  SP

So you never followed up and said what you had that didn’t count. I would guess some online charges or fees that you paid? Tolls? SP

SP
SP (@guest_2073823)
June 7, 2025 03:04

No I did follow up with their CSR and strangely one transaction which was POS at a grocery store didn’t count where as a previous transaction at the same grocery store a couple of days prior did count . So it’s weird but somehow some transactions get dropped from their tracker. I did get my bonus at $500 debit usage though.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
June 7, 2025 03:14
  SP

Okay. That’s weird, but I have had situations like that with NFCU, questioning if it counted. They had to manually adjust once I raised the question, so I feel your pain. (Wasn’t bank account funding or anything sketchy and an actual purchase)

MP-The-Law
MP-The-Law (@guest_2049134)
April 24, 2025 08:45

2 purchases totaling over $350 on 4/22, have the 35k points today 4/24