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meed18
meed18 (@guest_1653941)
July 14, 2023 13:39

On 7/11 I opened a chase total checking and savings using a $600 promo code that expires on 7/19. On 7/13 I received a targeted email offering me the $900 promo with a new promo code. I sent a secure message giving the new promo code and attaching a print to pdf of the email I received. This was Chase’s secure message response:

“Thank you for contacting us regarding the promotional
offer.
I will be glad to help you. I reviewed your account and
would like to inform you that the option to earn a total
of $900 bonus amount is not available.
You’re enrolled in the promotional offer to earn a total
of $600.”

I’ll be calling to talk to a real person, but just wanted to add this datapoint about asking over secure message. If I get matched via call, I’ll update. If not, I’ll try and go into a branch to see if someone can help, but I don’t know if I’ll have a chance before it’s too late.

Josh
Josh (@guest_1587951)
March 29, 2023 21:46

does anyone have any recent DPs? I accidentally opened the $300 account only and not the 300+200+400….

Josh
Josh (@guest_1588567)
March 30, 2023 17:17

Happy update to this story: I SM chase and they hooked me up.

So here’s what I did for anyone else in same boat and are stupid and click the wrong open account button.

1. I opened chase checking solo for $300
2. Panicked and opened chase checking+savings; coupon said it would only be applied to savings.
3. Now I had 2 checking accounts and 1 savings account. I was hoping they could just “transfer” the coupon from checking account 1 to 2. In hindsight I should have just opened a savings separately.
4. I SM Chase and they said they applied the $300 for checking, $200 for savings, and $400 for both for me on my new accounts.
5. My savings account is now showing bonus tracker whereas it wasn’t before.
6. Chase closed my extra checking account.

“xxxx, we submitted your request to add the coupon code
for the checking savings, and extra bonus on your account.

You’re enrolled in the following offers:
– $300 for New Checking
– $200 for New Savings
– $400 Extra Bonus”

Happy days for me then.

Michelle
Michelle (@guest_1537536)
January 19, 2023 04:51

I was just about on the cutoff, maybe even a day or two over 21. I secure messaged Chase and was upgraded to the $900 offer.

My timeline for meeting the offer terms got pushed out from the day my offer was was upgraded. I already deposited the $15K into my savings account and now I don’t have to have $15K deposited until February 18. I’d like to withdraw that $15K and keep it in a HYSA until it gets closer to February 18. I wonder if Chase would consider that not really bringing in new money to the account or otherwise gaming their terms?

AD
AD (@guest_1536600)
January 18, 2023 09:56

If I opened just a Chase Total Checking within that 21 day window (I believe fewer than 14 days ago) with the $300 promo bit didn’t open a savings account at that time, any experience with whether I can SM Chase to change to the $900 promo and open the savings account now?

Ash
Ash (@guest_1536335)
January 17, 2023 22:30

Opened an account 01/11/2023 using the $600 promo code, found out about this promo a couple days after. The link for the public $900 offer didn’t work on my computer. I tried various devices, and it worked on one of my family member’s phone in incognito mode. Emailed myself the code, sent a secure message to Chase with the new promo code, and received a bonus match on 01/18/2023.

Jacob
Jacob (@guest_1535807)
January 17, 2023 12:59

Just a quick DP from Jan 2023 – received a checking/savings bonus match 14 days after opening with no problem.

randomguy
randomguy (@guest_1535683)
January 17, 2023 10:33

Thank you for contacting us. It’s a pleasure to assist
you.

$NAME, we approved your request to cancel the original
E-Coupon and exchanged it for the better offer you
received.

You’re enrolled in the $300 for New Checking bonus. Under
the rules for the promotion, you need to:

1 Direct Deposit^(s) by April X, 2023

Have your direct deposit made to this account within 90
days of coupon enrollment. Your direct deposit needs to be
an electronic deposit of your paycheck, pension or
government benefits such as Social Security from your
employer or the government. Person to Person payments such
as Zelle are not considered a direct deposit.
Micro-deposits do not qualify as a direct deposit for the
bonus. Micro-deposits are small deposits, typically less
than $1, that are sent to your account to verify it is the
correct account.

You are also enrolled to $200 for New Savings bonus. You
need to meet the following requirements:

-1 new money deposit maintained for 90 days. Deposit(s) of
$15,000 by April X, 2023
-1 New Money Deposit(s) of $15,000 by February X, 2023

There’s also $400 Extra Bonus if you meet all the
requirements.

Once you have met all the coupon requirements, we will
credit your account within 15 business days and email you
when the cash rewards are deposited to your accounts.

We appreciate your business, and thank you for choosing
Chase.

The Man
The Man (@guest_1535784)
January 17, 2023 12:31

Same

Mo
Mo (@guest_1535628)
January 17, 2023 09:19

Data point – opened the account a couple weeks ago, I sent a message a couple days ago and received a response back that they couldn’t modify the coupon code on my account. So I sent a brand new message, and was able to get a rep that applied the $900 coupon code to my account. Not sure if it matters, but for the message that worked, I selected the savings account as the account with an inquiry.

Saam
Saam (@guest_1535355)
January 16, 2023 19:59

Has anyone able to manage to signup/convince chase about the 900 offer after signing up last month for 600 offer ? (> than 21 days)

Bertrand
Bertrand (@guest_1535460)
January 16, 2023 23:15

They’re strict about the 21 days. I tried for a match at 23 days and was denied.

randomguy
randomguy (@guest_1535094)
January 16, 2023 13:01

Response from Chase CSR:

Hello $NAME

Thank you for contacting us. We will be happy to review
your inquiry on the new offer you received.

$NAME, to approve your request to cancel the original
E-Coupon and exchanged it for the better offer you
received, we need some additional information. Please
provide us with the new promotional coupon code in
response to this email. Once received, we will be happy
toreview and respond accordingly.

Accounts may be eligible to switch coupons for a better
offer, as long as the switch is completed:
– Before the original offer is rewarded, and
– Within the first 21 days of opening the account.

We appreciate you being a Chase customer.