Firehouse Subs Devalues Rewards Program

Firehouse Subs has announced a devaluation to its rewards program. The changes are going into effect on September 16, 2023. Points required are as follows:

  • 4,000 Points: Dessert
  • 8,000 Points: Small Sub
  • 12,000 Points: Salad
  • 12,000 Points: Medium Sub
  • 15,000 Points: Large Sub

Currently a medium sub costs 8,000 points. Wasn’t sure if we should cover this, but it might help some people.

Hat tip to reader Cynthia

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D (@guest_1706978)
October 1, 2023 21:25

We stopped going to firehouse because of the nitrates in the meat but had 10k points and used them up the day before the change for one last time. Quality went down probably because of the churn of employees and prices went through the roof. I would not eat there again even if the rewards program stated the same.
One positive though was the new app now takes google pay.

Victoria (@guest_1669077)
August 9, 2023 09:01

Sad to see the changes to the free birthday sub. Not only are they requiring a purchase now, but some stores don’t even seem to be participating in the rewards program anymore. When I got my free birthday sub coupon in my account last month, I got a message saying that the reward was unavailable to me at my selected location. Meaning, some franchise stores must be opting out of the rewards program altogether.

I only have one location near me and I don’t expect them to stay open for much longer as a result of this. Their subs are good, but it’s a bad location, and they’re pricey for what they are. If you have a lot of points to redeem, I would use them now before your store decides to opt out of the rewards program like mine has if it’s a franchise store.

Some other great birthday freebies have gone by the wayside as of late as well, such as Red Robin and Chili’s, now both requiring a purchase of about $5 to redeem. Also, the Taco Bell rewards app sign up freebie is no longer churnable. Still, I was able to redeem almost a grand total of 20 completely free birthday items last month, so they’re still definitely out there.

Dean (@guest_1668691)
August 8, 2023 14:36

Churning is dead, let’s pack it in fellas.

TheBlindLife (@guest_1668614)
August 8, 2023 11:42

My family prefers Jersey Mikes and Jimmy Johns anyways. I’ll cash in on 2 subs and delete account. One less app to manage. Thanks for posting.

jay5 (@guest_1668592)
August 8, 2023 11:04

I’m actually happy you posted this information today. I’ve been sitting on 12,000+ points for years and now I can redeem for 2 free subs before the devaluation! The Firehouse Hero is my fav! Thanks!!

luvsdeals (@guest_1668424)
August 8, 2023 00:54

My mom has the Red Robin rewards and they’re changing their free birthday burger program too.

In the past all these years it was a free burger with no restrictions as far as minimum purchase or dine-in/dine-out, so she would just order it online or order at the front counter to go getting nothing else. This year the fine print said that in order to redeem it, the order must be dine-in only with a $4.99 minimum purchase.

Eric (@guest_1668700)
August 8, 2023 14:49

I saw that too. Had to order a drink and upgrade to garlic fries to qualify for the free burger.

Manabi (@guest_1668736)
August 8, 2023 15:49

I’m just going to get an appetizer and make a meal of it + fries, then take home the burger + more fries for a second meal.

Manabi (@guest_1668737)
August 8, 2023 15:50

Ruby Tuesday used to give a free burger for your birthday, but this year they only sent me a coupon for a free dessert. The number of places offering an actual free, or inexpensive, meal for your birthday has gone way, way down.

Bubblehead Bee
Bubblehead Bee (@guest_1668380)
August 7, 2023 22:27

Had to happen sooner or later. How long until Jersey Mikes follows suit???

Frank (@guest_1668366)
August 7, 2023 21:54

It’s . . . almost . . . like . . . . they’re trying to tell us something . . . about what happens when you have fiat currencies and no real representation . . . hmmmmm


Welldon (@guest_1668213)
August 7, 2023 17:22

The Firehouse Sub near me wouldn’t honor the T-Mobile Tuesday deal last year. They put a sign on the door saying they were not participating. Fast forward several months and the place is out of business. Running a franchise business is tough.

nuprotocol (@guest_1668149)
August 7, 2023 15:59

Thank you for posting this as it is helpful. Need to redeem my points before this goes live.