Hyatt is testing offering loyalty members a point bonus of 250 points per night for skipping house keeping. When Marriott introduced a similar bonus housekeeping staff protested the change as obviously fewer roomers being cleaned means less overall work and likely job cuts. Personally I don’t like or need my room freshly made every day and will often specifically request my room to not be freshly made even if there is no point bonus on offer. I can understand where house keeping staff is coming from, but at the end of the day if customers are willing to skip housekeeping for as little as 250 points then chances are they didn’t really want their room cleaned in the first place.
Hat tip to VFTW
Any ideas whether this test is still going? I saw/got nothing at the Hyatt regency Seattle a couple months back, and didn’t see anything in the door tags at the regency New Orleans last week.
Not sure sorry, I haven’t seen anything recently
Oh… I remembered the Seattle regency defaults everyone to less frequent service, but daily is available upon request.
There appears to be some fine print on this offer that limits it to no more than 3 consecutive nights. I could not see any such fine print but I was short-changed and called in to request the points and was then told that by law once every 3 nights they have to do the housekeeping. So even though they did not do the housekeeping on any of the 10 days I stayed there, my bonus was capped at 1500 points. So just something to keep in mind…this might be state restricted as well.
I’m actually surprised that so many people don’t like their room cleaned everyday. For me, that’s one of the joys of staying in a hotel. I do enough bed-making and room cleaning at home. I LOVE to come back to a freshly-cleaned room. As far as my personal items, I always stash my tooth brush in my suitcase (in case a passive aggressive maid likes dipping them in the toilet…) and ensure any medication/extra money, credit cards, passport are in the safe before I leave for the day. What’s the big deal unless there are work papers lying around for someone on a business trip.
I have a CPAP machine, and I don’t like the maids to touch it, so I go through the trouble of hiding it away in the closet or drawer before I leave the room for the day. It would be easier for me not to have maid service unless my stay is longer than three nights.
I typically don’t stay much longer than a week. The room is still rather ‘clean’ when I leave. (after all, many timeshare places, don’t include room cleaning if you stay a week or less.)
I can understand where some people may want someone to make their bed for them, carry their luggage, etc. I mainly stay at a “nicer” hotel because cheaper hotels do not always “Seem as clean.” Some chains do a better job than others at offering brands that have a “No frills, but clean brand” but most are lacking in some way. – Luxury and (Perceived?) cleanliness seem to go hand in hand in my experience.
Note: I tend to let the maids clean every 2-3 days to appease them. It gives myself a little incentive to organize my stuff a little which will hopefully minimize excessive moving of my stuff. – My last stay at the intercontinental in Cancun we were a little surprised by just how much they moved our stuff. Folded our beach towels neatly, folded some hand towels to make a fancy holder for our bath items, organized our bar area neatly. – It seemed a little ‘above and beyond’ to me, yet the Intercontinental is the one hotel I’ve really enjoyed the “above and beyond.” from. (I ‘think’ I would get tired of being treated like royalty if I stayed there all the time, but on rare occasion, it’s nice. Only have IHG plat, and every time we stay there they welcome us like)
Agreed. The toilets and showers need to be sterilized daily. I suspect that some of these folks are just nasty.
No wonder some of these rooms are funky, or require a re-cleaning, when checking in… because some other dolts wouldn’t allow the room to be cleaned for days at a time.
Some people can’t see past themselves. These relatively quick service cleanings only work properly if they’re done every day, consistently. Otherwise, when sludge begins to pile up, the cleaning staff doesn’t have time to do one-off deep cleanings.
Use common sense people. Don’t bring anything irreplaceable that you won’t be carrying on you at all times. Respect your room, and allow the rooms to be serviced, in accordance with traditional practice.
Come to think of it, I wish there were an in-house app that confirmed that I was checking into a room that had been cleaned each day for the last week. At least then, I would know that my room was not going to be a travesty – that needed a once over with an ultraviolet light!
I thought they already gave out 500 points each night for MAGC? My Hyatt reservation lists it at 500 per night. They devaluing it?
I feel absolutely the same! I hate for the housekeeping to be cleaning my room when my stuff is in it. Would totally take 250 points any day! As many others have mentioned, I also request no service even if there’s no bonus involved.
Apparently, though, based on reviews, some people really do love their rooms cleaned, so, not too sure how popular or unpopular this green choice is.
I like this idea because now it’ll hopefully prompt better compliance with whether or not one requires for their room to be cleaned, which means better customer service for everyone.
250 points is not enough to tempt me to destroy these workers pay and risk a strike. Memories of the Royal Hawaiian debacle are too soon. http://www.hawaiinewsnow.com/2018/10/11/strike-waikiki-hotels-drags-visitors-ratchet-up-complaints/
I’m a little new at this so can someone enlighten me as to how you can earn 1000 points for $4.95 at an office supply store?
I am guessing you buy Giftcards and liquidate? I could be wrong though.
at hyatt place was offered points or $10/day credit at the snack bar
Now skipping housekeeping means 250 points (good) + saving $2-5 tips (better) + nothing reminds me time and time again “You cannot use credit cards for everything; Why you forgot to get enough $1 bills or find a ATM card before your trip?” (best of best).
A tangent, but the girl scouts selling cookies now take credit cards near me. More and more, CCs for everything.
Try Europe, lots of places still not taking credit cards
You tip hotel housekeeping?
Always.
250 points seems like a fair trade that should always be offered. I definitely don’t need my room cleaned everyday but if you’ll do it for free then sure clean away. Should also bring down future hotel costs as 250 points is <$3 (certainly for the hotel) and the cost savings must be meaningful.