Issue With Upgraded Alliant Cardholders Not Being Awarded 3% Cash Back

Alliant offers the Cashback Visa Signature Credit Card, this card earns 3% cash back on all purchases in the first year. Previously we’d confirmed with Alliant that customers that upgrade or product change an existing card will also earn at this 3% rate in their first year. Doctor of Credit’s own sirtheta left a comment stating his first statement closed and only earn 2.5%.

I reached out to Alliant and received the following response:

We’re aware of the issue, which appears only to be affecting members who upgraded to the Visa Signature card, and we’re working with our vendor to correct it. The affected members will be made whole as soon as possible, either on or before the next statement cycle.

Great news from Alliant.

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