Lifemiles Issue When Redeeming For Amazon Purchases

Avianca’s LifeMiles program allows you to redeem miles for Amazon purchases. Reader Edwin redeemed 80,000 miles for $500 in Amazon purchases after learning that Avianca would be filing for chapter 11 bankruptcy. Avianca has previously stated that “LifeMiles is a separate business from airline partner Avianca, remains well capitalized and is insulated from Avianca’s reorganization process”.  Despite this reassurance from Avianca Edwin was notified that the payment of Avianca miles was declined and Amazon charged a credit card on file.

0.625¢ per mile isn’t a great redemption, but I can understand why somebody might make it depending on their unique circumstances. It’s possible that this decline has nothing to do with Avianca filing for bankruptcy, but it certainly isn’t good news. I didn’t even know this was an option with LifeMiles.

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Uwdsr
Uwdsr

I’ve tried redeeming Lifemiles for an Amazon purchase 3 times in the past 24 hours. Each time it deducts the miles from my account but then says the credit card is declined. It seems Lifemiles has a card on file with Amazon that is supposed to be used in these situations – maybe the bankruptcy means it isn’t going through? Luckily, getting the miles back is a simple process online.

William

Interestingly, the number of miles required on Amazon are reduced after applying any of the offers from Amex, Discover, etc. Yet, these offers require that you pay with your respective credit card points.

Can anyone with previous order experience share how the Lifemiles are applied at checkout? Were any other pre-tax discounts honored in reducing the number of Lifemiles required?

Carl WV
Carl WV

I know not many here entertain the thought of using Lifemiles for Amazon, but this may still be of interest. Sometime, about a week ago, Lifemiles went from having a value on Amazon of just over .65 cents per mile to just over .55 cents per miles. I experimented and saw the required points on the identical items I had looked before (at the identical cash price) go up almost 20%.

I emailed them Tuesday and ask if there had been a devaluation? Still no response. I did get one item using points about two weeks ago (partially as an experiment of how it works as much as anything). When I had some problems with that they responded to my email in about 36 hours.

Again I know most won’t use points for Amazon, but if there is devaluation for that use (and there seems there to be) it may portend something for other uses

David
David

Man I hope Lifemiles makes it too but I’m highly doubtful at this point. Colombia extended their international travel ban to August 31st. Possibly the most intense travel ban on the planet alongside Argentina who started it. That’s going to crush the airline who’s already hugely in debt if Colombia’s government doesn’t step in.

D Wilson
D Wilson

This is a BAD deal. You can use 80,000 miles for one way ticket on partner airlines. For example take united one way newark to tokyo if you have to pay for that ticket it is well over $2500, many other options are better then using on Amazon.

JMR0303
JMR0303

You could, and if you aren’t a Japanese citizen or special permanent resident (a subclass of Japanese permanent residents consisting of descendants of Koreans brought to Japan to work during the colonial era as well as certain other Korean immigrants to Japan like North Koreans who made it out) you’d be turned back on arrival in Tokyo. That’s the issue, and why people are turning to this.

Matt
Matt

I checked, it’s coming out to 0.0055 value for me as well now.

DP
DP

The way to redeem Avianca LifeMiles on Amazon is via the Google Chrome browser extension:
https://chrome.google.com/webstore/detail/compra-en-amazoncom-con-l/nhpbecookkacdjfpoiepncmcdjkemobm

It’s very simple. A button pops up at checkout to pay with LM. It’s 0.55 cents per mile in value. Better to be safe and get something…than experience a total wipeout. I just redeemed nearly 61k mi over 3 orders. LM remaining balance confirmed at only 86mi left.

So miles…times 0.0055 = your target shopping cart amount to get.

If you go over, it will invite you to reduce the order. Apparently you have to pay in full with LM exclusively — NOT multiple payment methods for 1 order.

DP
DP

…and in true LifeMiles fashion, the confirmation email of your Amazon order arrives in SPANISH — of course. lol

John
John

A LM reward flight that was cancelled by the carrier in March was never issued a refund for the taxes and fees. LM customer service stated both through email & phone that it would be credited back to my card in 30 days. The miles were redeposited but the refund never occurred. They have since become unresponsive on the issue so I’ve filed charge back. I believe there is bigger problems then they are letting on.

Alex
Alex

I was hoping this option would stay quiet so they wouldn’t shut it down, but… that’s life.
Of course Avianca going under doesn’t mean LifeMiles will, but realistically what is an airline loyalty program without an airline? How much better than the Amazon redemption rate will we get if flights are excluded from the options?

Sam
Sam

I was able to redeem some points for 0.0055 value