Posted by Chuck on November 2, 2016
Credit Card Benefits

Published on November 2nd, 2016 | by Chuck

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Some EZ-Pass Payments are No Longer Triggering CSR Travel Credit [Northeast Only]

Just a quick PSA, courtesy of r/churning and Flyertalk:

One of the easiest ways to meet the $300 Chase Sapphire Reserve airline credit is by paying your EZ-Pass bill, something many of us do a lot here in the Northeast.

Unfortunately, there was apparently a change in how some Northeast EZPass payments are coming through on Chase cards. It used to code as travel which earned 3x and worked to trigger the travel credit. But it recently changed to be coded as “government goods and services,” and doesn’t earn 3x or get the travel credit.

My guess is that there’s nothing sinister here – just some sort of recoding which caused this change. Hopefully, it will revert back at some point, but at least for now it’s not coding as travel in some areas.

Many other toll services are still counting as travel as before so don’t start fretting if you live in a different part of the country.

It’s unclear exactly which states in the Northeast are affected; it still seems to be working for some. Let us know in the comments if it’s still working for your state.

For more info on other options to trigger the $300 travel credit see: What Counts For The $300 Chase Sapphire Reserve Travel Credit?

Update:

It appears that manual loads are coding as travel and getting the travel credit while auto-loads are not.



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Josh
Josh

People who want this card may as well get it soon. Read an article it costs Chase $200 million, so I have a feeling that the signup bonus will be reduced in the future.

http://www.foxbusiness.com/features/2016/11/01/jpmorgan-says-demand-for-reserve-card-strong-but-tapering.html

howard
howard

I wonder if DOC might have some insider info on this? Certainly hoping it won’t be reduced.

William Charles

Haven’t heard anything, usually cards launch with outsized value and then they pair back benefits. Ideally they want to keep benefits people value but either don’t actually use, or don’t cost them much to offer.

cram
cram

Oct 27, 2016
TRAVEL CREDIT $300/YEAR
Adjustment See details about this transaction –$10.00
NEW JERSEY E-ZPASS
Sale See details about this transaction $10.00

jcm
jcm

I imagine they’ll tighten up the criteria for the travel credit, too. It’s too easy to trigger it. They actually reimbursed my wife’s parking at Target in Washington, DC. There aren’t going to be many cardholders who don’t get the full $300, and that’s bad for the bottom line.

Matt E
Matt E

My $20 charge from 10/27 is being shown as travel — Rewards earned with this transaction + 3 Points per $1 earned on travel — 60.00

Massachusetts seems to still be fine.

Mark D
Mark D

Anything to be done about this or to figure out why. They told me that they are a private company

Mark D
Mark D

any way to change how my ezpass codes to say NJ or OH instead of NY

S10LTRAVEL
S10LTRAVEL

New York EZ-Pass is No Longer Triggering CSR Travel Category.
It recently changed to be coded as “government goods and services,” and doesn’t earn 3x or get the travel credit. (((

james
james

MTA NY ez-pass coded on 10/31/16

Seth
Seth

You don’t have to live in the northeast to have an EZ Pass from the northeast. No residency requirements and some states have better passes than others!
Have not paid Mass EZ Pass since 10/21 but It triggered credit back then.

Jimltravels
Jimltravels

I have a ny ezpass. It only posted as 1x. I called chase and they said it posted as government goods and services.

Abey
Abey

I put $100 on my NY ez pass
On my chase Marriott card 10/28/16
When i go into the chase app
And i click on the EZ Prepaid Toll charge
It says among others expense category Travel
I dont know how to post a picture here
I can email a picture if you email me.

William Charles

Reader said this on reddit:

Hey Doc,
I can confirm EZPass still gets the travel reimbursement for the CSR, I got it from adding funds manually on 10/25 on my CSR. That’s the key though, it seems the OPs auto loads don’t get the travel credit anymore, but there are no reports of people who manually loaded it not being reimbursed

Sparky
Sparky

I have EZPass manual load on 11-2-16 for Virginia and got the 10 credit on the chase sapphire reserve from it. It also coded as travel.

Bill
Bill

My NY EZ Pass did not code as travel. Any chance of getting Chase to just accept the “government goods and services”? It still says EZ Pass. It’s just a coding change on Chase’s side to accept it. Has anyone called them?

Mike
Mike

got them to give me the points but that we a while ago when this was just starting.
Make sure to manually make the payment in the future.

DJ
DJ

Fastrak in socal is listed as government service when I did a one time manual payment. No credit for travel

Mark R.
Mark R.

Really? My Fastrak in Southern CA posts as “TCA FASTBACK R…Online, Mail, or Telephone transaction.” That was dated 1/03/2017…$100 charge…but still 300 UR points…Chase says “+3 Points per $1 earned on travel”. This was an automatic / recurring payment though.

Mark R.
Mark R.

*TCA FASTRAK R” — correcting typo above. I have a transponder that is set to auto-purchase in $100 increments to replenish my toll account balance.

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