Posted by Chuck on August 25, 2016
Gift Card Churning

Published on August 25th, 2016 | by Chuck

47

Paypal Digital Gifts is Down until September

The main website of Paypal Digital Gifts is down for the past few days. Even PPDG on eBay is showing no items available in their store.

If you go to a specific item from PPDG on eBay (example), it shows a message that:

This seller is currently away until Aug 31, 2016, and is not processing orders at this time. You can add this item to your watch list to purchase later.

What’s even weirder is that they just sent out an email promotion yesterday for iTunes gift cards at 15% off. The link in the email just errors out.

Even worse: you can’t access your gift cards previously ordered by clicking the gift card link in the email as usual. We’ll have to wait until the site is fixed. Crazy.

It seems they’ll be away on eBay until September, and probably the same for their main website.

Hopefully, they’re working on improving their IT to give a smoother experience. And hopefully, they are NOT recoding the website to stop it from earning 5x with INK.

Hat tip to nvtech on Flyertalk



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George
George

Hoping paypal and ebay burn for all the annoying hoops and glitches they have. Come on and build a ebay competitor already!

Kyle
Kyle

I think Amazon is that competitor. Sadly they don’t have as many gift card deals.

Jacob
Jacob

Yesterday I was not able to access the links from cards I had purchased about a month ago when I went to use them

Jeff H
Jeff H

Hopefully they are not in cash flow / banking issue like one of their competitors went thru

John
John

I can’t access my ebay gift cards. This is absolutely ridiculous. I know I should have printed the codes somewhere, but I was expecting paypal to just work. Oh how wrong I was.

Tim Marcus
Tim Marcus

All right, they are not processing new orders. That’s ok. What’s completely unacceptable is that it is also impossible to access the redemption details for cards that had been previously purchased, so you are unable to redeem said cards.

Jake
Jake

I can’t even access my gift cards now what ??

JP
JP

Such atrocity of paypal must be dealt with. Their sins have now crossed a limit.

Antipode
Antipode

Do we know for a fact that it’s down until September, or is this a guess based on the message on eBay?

Andy
Andy

The last straw. I was standing in the store yesterday and it wouldnt open. Should have printed it out 😐 To liquidate the ebay GCs is going to be a pain, but getting stuck with not being able to access the previously purchased ones? I have quite some money locked up now 😐

Paul
Paul

ebay/paypal sucks.

Mike
Mike

Everyone should dispute the charges on the CC used to purchase cards we cannot access.

JP
JP

Can’t. Bought them from devil itself. ebay bucks. 🙁

Anon
Anon

I wanted to use a GC I bought from them but their *whole site* is down?!

If you bought a GC from them and are mad you can’t redeem it, go through the links in your ebay history and leave negative feedback for paypal_digital_gifts

Dave
Dave

Good idea. I did just that. It’s inexcusable they could have a customer-facing site/service down for this long. I’m responsible for a server with far less customers, and I know I would be out of a job if I had no DR plan and if I left it down for more than 2 days or so.

FamilyOnABudget

Unbelievable, I bought some Best Buy gift cards on the last ebucks 8% (or was it 6%) promotion and now I can’t access them to buy a birthday gift I was planning.

Ironic that when I buy them for MS I get rid of them right away. Buy some for actual use and get screwed.

John
John

They were probably hacked. Would explain why they have shut down everything including the ability to use existing cards.

FamilyOnABudget

I was thinking that myself. I can’t think of any other reason to pull down an entire site with the exception of immediate business termination or seizure. Something major has had to happen.

Nvtech
Nvtech

Hey Chuck, I have initially contacted Will at DoctorofCredit mentioning the problem by writing an email from “Contact us”. Waited a day for a response and also saw nothing working out either on paypal gifts website. So I posted in flyertalk.
I had some Delta Gift cards which I tried to use for an immediate travel and dang nothing worked and I ended up using credit card for the travel.

Thanks for mentioning my hattip :-)…I have never been proactive.

William Charles

Sorry, it’s been crazy recently. We are still getting caught up on e-mails.

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