PSA: Credits From New AmEx Offers May Not Post Until After 6/30 [Wrong, Standard Language]

Update: As people rightly point out, this is the standard language in AmEx offers. Fingers crossed this means the credits will post well before the 6/30 date.

American Express just released a lot of good AmEx offers for personal Platinum cardholders, for example:

One thing I didn’t really notice when first posting is that the terms state:

The enrolled Card account must not be cancelled or past due to receive statement credits . Statement credit will appear on your billing statement within 90 days after 6/30/2021, provided that American Express receives information from the merchant about your qualifying purchase.

This means you’ll need your card open at least until 6/30/21 and possibly until the end September. It might be worth checking to see when your card renewal date is and deciding if you’re going to keep the card. I suspect American Express won’t be offering generous retention offers based on all these credits/offers so it might make sense not to use these offers if you’re going to cancel your card or waiting closer to your renewal date if it’s before 6/30/21 to see what offers you get.

Hat tip to simeon

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Amy
Amy (@guest_1146473)
February 17, 2021 22:09

Has anyone gotten their HomeDepot credit? It has been a week since my homedepot.com (shipped to home) purchase but credits have not posted yet. Usually credits post in 2-3 days.

david
david (@guest_1128874)
January 16, 2021 12:24

Can’t wait to ask chat to look into why my credits aren’t posting and they tell me to wait 6 months.

Carl
Carl (@guest_1123636)
January 7, 2021 12:45

Wine Insider $30 credit posted today. Ordered 1/4, delivered 1/7, credit posted 1/7.

Brandon
Brandon (@guest_1123515)
January 7, 2021 08:35

Purchased shipping charges Jan 4th. 4x bonus points already posted on Jan 5th.

CtownBin
CtownBin (@guest_1122290)
January 5, 2021 10:02

Did every single Platinum cardmember get these offers? Or is it targeted based on some unknown metric?

Brocky445
Brocky445 (@guest_1122440)
January 5, 2021 13:29

Read somewhere that the card needs to be open on 11/1/2020 to get the offer.

Chuck
Editor
Lazarus
Lazarus (@guest_1122057)
January 4, 2021 20:06

My AF posts in May- does this mean I have to pay and wait until July 1 to cancel to avoid future clawbacks? Would I get a prorated refund for the remaining 10/12 months if I waited 2 months to close in this scenario? Thanks

will f
will f (@guest_1122008)
January 4, 2021 18:53

Anyone else experience these new credits disappear? I added the home depot, and best by to my amex platinum. I no longer see them under my “added to card” and I didn’t use the card recently. I just added scribd, hopefully that one doesn’t disappear too

Ify Og
Ify Og (@guest_1122035)
January 4, 2021 19:34

When you have more than 100 offers added to card you might not see it on the added offer even when in reality it’s there. This happened to me many times before

will f
will f (@guest_1122038)
January 4, 2021 19:42

Spoke with amex support and they assured they are attached to my account even though i can’t see them.

Michael
Michael (@guest_1122039)
January 4, 2021 19:46

When I added it to my card it sent me an email (for both Best Buy and Home Depot)

Sam R
Sam R (@guest_1122054)
January 4, 2021 20:02

Mine disappeared as well! I added them this morning. When I went to check the terms this evening, they were gone. I am hoping it is one of those “glitches”.

Sevillada
Sevillada (@guest_1121987)
January 4, 2021 18:28

P3 opened card in november…makes more sense now that no offers were received

Steve
Steve (@guest_1121942)
January 4, 2021 17:36

I called today and got a $500 retention offer.

Monica
Monica (@guest_1122367)
January 5, 2021 11:41

Wow congrats. How much did you spend with the card last yr?

StarAdmiral
StarAdmiral (@guest_1122393)
January 5, 2021 12:27

you didn’t ask for 50k points instead?

Al
Al (@guest_1121905)
January 4, 2021 17:11

My renewal is in February. I got $300 retention last year, so I’m sure I won’t receive anything this year. Would you go for Gold, Everyday or Blue Business Cash? Primary motivation is to preserve MRs.

kona
kona (@guest_1121911)
January 4, 2021 17:18
  Al

I wouldn’t say that. I got 20k retention offer last 2019 then 50k offer 2020, so back to back year offers are certainly possible.

thomasthorn85
thomasthorn85 (@guest_1121932)
January 4, 2021 17:30
  Al

You mean Blue Business Plus, and based on the little I know of your situation, that would be one.

Electroman
Electroman (@guest_1121935)
January 4, 2021 17:33

Yeah, Blue Business Cash isn’t likely to preserve MRs.
https://www.americanexpress.com/en-us/business/credit-cards/blue-business-cash/