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Jay - ⒿⒶⓨ 🙈 🙉 🙊
Jay - ⒿⒶⓨ 🙈 🙉 🙊 (@guest_2077292)
June 13, 2025 11:01

Fwiw, regarding CLOSING, I’m having the same problem described here:
https://www.doctorofcredit.com/raisin-up-to-200-savings-bonus-referral-savebetter/#comment-1999460
in that I seem not to be able to close my Raisin account completely.

While they close the external accounts you signed up with through Raisin, they leave the ‘internal’ Raisin Cash account open and just suspend your online access.
In my recent experience you can regain that online access though by simply resetting your password.

Feels troubling since it is a Fintech (so possible problems like Juno et al.) and there is at least one data point here
https://www.doctorofcredit.com/raisin-up-to-200-savings-bonus-referral-savebetter/#comment-2030932
of them randomly doing transactions months after requesting account closure.

Feels sketchy overall, but maybe others had a different experience?

Slickdealer
Slickdealer (@guest_2077784)
June 14, 2025 05:07

I responded to your other message in more detail, however, I am experiencing the same thing at the moment once I reset the password for my account. I also had not seen the previous DP that you linked regarding not being able to permanently delete your account.
The DP of random transactions that you also linked are very unusual too. I will see if I can find any further information regarding this when their phone line opens on Monday and let you know.

tribesman55
tribesman55 (@guest_2072200)
June 4, 2025 10:57

For people who are filing missing cash back claims what are you putting for the order number and amount? It’s not auto populating for me like it did for NBG.

Eric
Eric (@guest_2073000)
June 5, 2025 17:07

would also like to know…i went through topcash and applied on raisin for the $500 promo on 5/23. my 3 month CD is open and has 50k deposited. i still have no tracking of this at all on my topcash…would really like to get the extra $150 from them. how do we submit something so we can have a chance at topcash paying it out lol?

tribesman55
tribesman55 (@guest_2075166)
June 10, 2025 09:31

I submitted a missing cash back claim and put my raisin account number as the order number and amount as $0 and after a week they credited me the missing cash back. P2’s tracked on its own but was late at the 26 day mark.

Erik
Erik (@guest_2068505)
May 28, 2025 03:52

The TCB Terms are unclear on when the full $10,000 needs to have been deposited. Did anyone try TCB and did it track? If so, when was the money deposited?

I would prefer to deposit $1 and then wait the max 14 days (Per the “BOOST” terms).

Erik
Erik (@guest_2068518)
May 28, 2025 07:15

TCB told P2 told that you need to fund the account *at opening* to be eligible for the cash back.
Not sure if that is even possible?

Bill
Bill (@guest_2069191)
May 29, 2025 12:00

per the term, it mentioned the deposit need to be 10000 plus and hold it for 21 days. it doesn’t clarify the deposit has to be initial funding. The best we can do here is to fund the account with 10000 minimum ASAP, wait 21 days and see what happens.

Morris
Morris (@guest_2069296)
May 29, 2025 16:21

Yes. I funded 11k just to be safe.

S
S (@guest_2069702)
May 30, 2025 12:29

That’s possible- you have to set your initial deposit during opening, that’s what tracks with the portal/meets the portal bonus terms. Raisin pulls funds in on their own schedule, but as long as you set your initial deposit as whatever amount is required for the bonus, you should be fine.

jauy2a
jauy2a (@guest_2068425)
May 27, 2025 21:36

There are several comments below that reference risk of losing your deposit if Raisin goes out of business, etc. I am not sure what those comments are based on. Their FAQ addresses these topic.

https://support.raisin.com/hc/en-us/articles/20571293390356-What-happens-if-Raisin-goes-out-of-business

https://support.raisin.com/hc/en-us/articles/29481740773524-How-are-my-deposits-impacted-if-Raisin-were-to-fail

That said, if something like that were to happen, I am sure it would require a bit of untangling but IMO doesn’t seem like the deposits just vanish.

Thoughts?

ShawntheShawn👈🏾
ShawntheShawn👈🏾 (@guest_2068854)
May 28, 2025 16:27

This is from Raisin’s terms of service:

(f) To process your Transactions, the Service uses an intermediary bank (referred to as the “Service Bank” and, together with each Product Bank, the “Banks”). The Service Bank will receive and hold your funds as custodian and will act as your agent. The Service Bank has established an omnibus custodial account at the Service Bank (the “Custodial Account”) to hold funds of individual customers participating in the Service, including you, until such amounts are transferred by the Service Bank to the applicable Deposit Account (as defined below) or Customer Account, as applicable. The Service Bank also has established omnibus custodial deposit accounts at each Product Bank to hold the funds deposited by individual customers participating in the Service, including your funds, into CDs and MMDAs at such Product Bank(s). Each of these omnibus custodial accounts is referred to as a “Deposit Account.” Each Deposit Account at a Product Bank will hold only funds of customers participating in the Service who choose to deposit money with such Product Bank and will be used solely for the purpose of the Service. Raisin Solutions will keep records of your beneficial ownership of funds in each Deposit Account.

The FBO account they establish is an omnibus account, meaning it pools all customer funds in one single account to manage them. One disadvantage of this approach is the lack of visibility for each sub-account within the omnibus account. When raisin fails, one potential risk is the difficulty to identify who owns how much within the omnibus account, especially in the presence of poor recordkeeping, which may lead to challenges or delays for customers to access their funds pooled in the omnibus account.

Just two my cents on the FBO omnibus account approach.

jauy2a
jauy2a (@guest_2071032)
June 2, 2025 11:36

FWIW, I spoke with Raisin customer service about this and they told me that the underlying bank has the individual customer information and that if Raisin were to fail then the bank would automatically distribute the individual customer funds back with 7-10 business days.

Retired
Retired (@guest_2067307)
May 25, 2025 11:00

There should be a big warning that this is a fintech owned by a foreign entity with no FDIC protection. Several fintechs have gone under in the past few years with investors losing everything. You can read one here —

https://www.doctorofcredit.com/synapsefi-outage-causing-problems-with-yotta-juno-more/

rohitjack
rohitjack (@guest_2067729)
May 26, 2025 14:00

I am now worried.  Chuck  William Charles Gadget - Bank Bonus Geek 🔗 Could you clarify? Extra $650 on $50K for 3 months looks a good deal but do not want to risk the $50k.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
May 26, 2025 17:11

You need to do what you feel is best. Not every offer is for everyone.

I am not going to defend fintech’s, but I do think the Synapse situation was different. There was reports months before the collapse that things were going south. October and November of 2023, more than 6 months before the collapse, I saw something bad coming.

https://www.doctorofcredit.com/juno-bank-earn-2-15-apy-guaranteed-for-12-months-first-1000-that-pre-register/#comment-1713835

https://www.doctorofcredit.com/juno-bank-earn-2-15-apy-guaranteed-for-12-months-first-1000-that-pre-register/#comment-1733235

With Raisin, you are assigning your funds to be held at a certain bank/credit union and while there, covered by the NCUA/FDIC. The downside is, if Raisin ceases to exist, there is no way to access the funds. rohitjack

Seems like the simple solution for Raisin would be to have the selected banks allow full access to the funds, but that is not their business model.

Chuck
Editor
Chuck(@chucksithe)
May 26, 2025 21:43
Retired
Retired (@guest_2068205)
May 27, 2025 16:05

There are several other Savings promotions with FDIC protection. If you want to be safe, I would definitely choose them over this one.

Morris
Morris (@guest_2066679)
May 23, 2025 17:31

For the TopCashBack promo, how long do I have to fund the 10k? Or the opening deposit has to be 10k?

  • Cash Back is provided by TopCashback, not Raisin. Cash Back is only available for new Raisin customers (limited to one per member) who click through the link and open, one new account with a minimum deposit of $10,000. The account must be funded for a minimum of 21 days.
S
S (@guest_2069704)
May 30, 2025 12:31

I would read that as your initial deposit should be $10k+ (although if Raisin lets you wait a bit before initiating funding, you could maybe wait to initiate the first deposit?)

TG
TG (@guest_2066623)
May 23, 2025 15:48

Depositing large amounts of money at a fintech? No thanks. There’s absolutely no protection for you if anything happens to your money while they handle it. FDIC insurance only covers you if something happens to the bank they’re using, not if anything happens at the fintech.

Eric 🔗
Eric 🔗 (@guest_2066624)
May 23, 2025 15:50
  TG

Did you also have a bad experience with the Juno/Evolve/Synapse fiasco?

TG
TG (@guest_2066638)
May 23, 2025 16:16

No, I was already avoiding putting significant amounts of money in fintechs before that fiasco.

NBG
NBG (@guest_2066576)
May 23, 2025 14:35

P1 TCB did not track from 2 weeks back(no reward pending) . Put a clim in and waiting. I would be wary of TCB even honoring anything if it did not track.

tribesman55
tribesman55 (@guest_2066871)
May 24, 2025 00:56

Doesn’t TCB say it won’t pend or track or even show up until the 21 days are over?

NBG
NBG (@guest_2066918)
May 24, 2025 07:00

Really?. I did not know that. Will find out in few days then.
The dp’s from the previous $100 TCB promo shows that one gets an email in few days.

tribesman55
tribesman55 (@guest_2066985)
May 24, 2025 11:26

Here are the T&C I found on TCB:

  • Cash Back is provided by TopCashback, not Raisin. Cash Back is only available for new Raisin customers (limited to one per member) who click through the link and open, one new account with a minimum deposit of $10,000. The account must be funded for a minimum of 21 days.
  • Cash back will not track until the above conditions including minimum deposit have been completed
NBG
NBG (@guest_2067151)
May 24, 2025 19:00

Wondering if this was the term earlier as well for the $100 cb offer

tribesman55
tribesman55 (@guest_2067227)
May 24, 2025 23:14

Can confirm it was.

Erik
Erik (@guest_2068521)
May 28, 2025 07:26

tribesman55,
Did you get a response from TCB? When/how was the account funded?

NBG
NBG (@guest_2068649)
May 28, 2025 11:36

No response and status is still ready to submit. Porbably they are waiting for the 21 day window to pass?. I opened on May 12 and funded.

Erik
Erik (@guest_2068781)
May 28, 2025 14:32

NBG ,
So you initiated the funding at the same time as you opened the account on 5/12? I guess that it took a few days before the funds were available?

NBG
NBG (@guest_2068873)
May 28, 2025 16:57

Yes, 10K and it posted the next day.

tribesman55
tribesman55 (@guest_2072121)
June 4, 2025 08:50

What did you put for the order number when you filled out the missing cash back inquiry?

NBG
NBG (@guest_2072123)
June 4, 2025 08:58

Seems like they added cashback on Jun 2 which is exactly 21 days from signup. I did not put any number. It auto populated some alpha numeric value.

tribesman55
tribesman55 (@guest_2072202)
June 4, 2025 11:01

I opened on 5/13 and funded with 50k, still no pending cash back and it won’t even let me submit a missing cash back inquiry because it wants an order number.

Mitch
Mitch (@guest_2066538)
May 23, 2025 13:02

so if you have $50k in cash, you can get $150 from top cashback, $500 from sign up bonus, and $200 from referral bonus, or these do not stack?

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
May 23, 2025 13:12

Sadly, the $200 referral bonus likely does NOT stack with the $500 sub because you can only use one promo code on the application. Would be happy to be proven wrong on that though. Mitch

Jim Robbins
Jim Robbins (@guest_2066503)
May 23, 2025 11:59

Can we get the TopCashBack, referral bonus, and BOOST bonus all? Or will stacking referral and BOOST void them.