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Peek
Peek (@guest_1153471)
March 2, 2021 21:04

 William Charles $300 deal seems to have just started, $2000 in DD required though.

https://www.salemfive.com/openspringcampaign

Ewe, hard pull and Chex, hadn’t read that before in the original post. Ah well. Still a valid offer, not sure if I’ll try it, probably be denied due to Chex anyway.

Peek
Peek (@guest_1153656)
March 3, 2021 10:44

Emailed to find out what bureau to unfreeze if I wanted to apply:

“Salem Five may use Chex and/or Equifax for a new account application.”

is what I got back from their support.

Shirley
Shirley (@guest_894876)
January 31, 2020 16:41

Received my 1099-INT from them today but it didn’t include the $250 bonus, only interest from the savings account I opened with them.

Comment here: https://www.doctorofcredit.com/which-banks-send-out-1099s-for-account-bonuses/#comment-715009 seems to indicate that they don’t consider bonuses in their interest calculations so not reported to the IRS.

RT
RT (@guest_852244)
December 2, 2019 18:54

The end: zeroed out account and sent SM to CS to close account.
I guess that was my last bonus with this bank but you never know…
(o:

RT
RT (@guest_848300)
November 24, 2019 10:55

Holy Crap, they paid out the full $250 !!!
Went through about 7 CS back and forths, a CFPB complaint and then to the FDIC.
Lesson learned: Don’t give up…You might still get that bonus cash! (o:
BIG THANKS to Katie, Jim and arizonapv for there help and advice through this fruitful ordeal!

Vincent
Vincent (@guest_848443)
November 24, 2019 18:39
  RT

RT
Remind us again why they initially refused to pay?

RT
RT (@guest_848476)
November 24, 2019 19:57

I have all of my correspondence with CS listed above or below depending on whether you are viewing these posts ‘newest’ or ‘oldest’ first.
Their basic contention was this:
“Unfortunately, this offer is not available to customers with an existing personal checking account at Salem Five Bank. Closed accounts that were opened at any time in the 12 months prior to account opening are considered existing accounts for the purpose of qualifying for this promotion.”

RT
RT (@guest_838010)
November 7, 2019 20:02

Filed CFPB with all of my documentation. 10 days later my CFPB was sent to the FDIC. Not sure what happens from here…

DCJoe
DCJoe (@guest_837596)
November 7, 2019 16:28

Gave up on my slim chance the $200 would post. Zeroed out the account, then SMed them asking to close the account. Closed the next day without any further action from me. Small DP there on how to close.

RT
RT (@guest_826693)
October 17, 2019 16:26

And Finally…

Hello again CS.
It has been two weeks since our last communication when you said you would notify the Management Team for a second time in efforts to resolve this situation. I have not been contacted. I hope this is resolved or I will have to file a CFPB complaint. It has been over a month since my initial contact with you. Thanks for your help.

Their response:

Good afternoon
Management has reviewed your request.

Unfortunately, you did not meet the requirements to receive the $250 promotional bonus and credit will not be issued. The bonus requirement is listed below:
– Could not have a personal Salem Five checking account at any time in the 12 months prior to opening your new Open Account

Your Star Checking was opened in July 2018 and closed in September 2018. Your Open Account was made active on July 9 2019.
Our specific Terms and Conditions details are in writing below the Our Promotions offered and this criteria has been a part of all promotional language.

Should you have any additional questions or need further assistance, please send us an email message.

Sincerely,
CS
Salem Five Bank
Banking Insurance Investments

Looks like I will be filing my first CFPB

RT
RT (@guest_819937)
October 7, 2019 10:59

Latest: Referred to manager status from over 10 days ago: no response from manager. Contacted CS again 3 days ago to let them know. CS says they will bring it to manager’s attention again…

Tony
Tony (@guest_825822)
October 15, 2019 23:49
  RT

Thank you for keeping us updated. I think I’ll have to fight for this bonus, too. Please keep up the updates!

RT
RT (@guest_814638)
September 25, 2019 11:32

Latest from CS:

Thank you for your reply,

I have referred this issue to a manager for review. You will be contacted within one to two business days with an update.

Should you have any additional questions or need further assistance, please send us an email message.

Sincerely,

CS
Salem Five Bank

RT
RT (@guest_813962)
September 24, 2019 10:52

My latest response to CS in trying to resolve checking bonus:

Hello CS and thanks for your response. The link for the Terms & Conditions provided are the revised ones that were changed from the original on August 16 2019. I took a screen shot of the Terms & Conditions from July 9th 2019 when I opened my account. They do not contain any 12 month restriction language. Here is a link to view the original Terms & Conditions for the checking account bonus:
https://i.imgur.com/jEN1Szo.jpg

Thanks again for your help in resolving this.

arizonapv
arizonapv (@guest_814109)
September 24, 2019 14:31
  RT

Let us know what happens.

RT
RT (@guest_814148)
September 24, 2019 15:35

Will do! (o:

RT
RT (@guest_849415)
November 26, 2019 11:38

Got this last week! Thanks for the help… (o:

arizonapv
arizonapv (@guest_849577)
November 26, 2019 15:20
  RT

Great! Thank you for letting us know. Perseverance paid off.

RT
RT (@guest_849904)
November 27, 2019 08:13

Thanks again!

arizonapv 🌵
arizonapv 🌵 (@guest_849915)
November 27, 2019 09:05
  RT

Very nice monster cartoon art. You might consider using one of them for your gravatar. 🌵

RT
RT (@guest_851162)
November 30, 2019 11:12

Thanks! I tried but still cannot figure it out… (o:

arizonapv
arizonapv (@guest_851175)
November 30, 2019 12:28
  RT

I see you were able to!

RT
RT (@guest_852242)
December 2, 2019 18:51

Oh wow! Did not realize it worked…. (o: