Posted by William Charles on August 17, 2019
Misc

Published on August 17th, 2019 | by William Charles

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The Club Lounges To Add 3 Hour Prior Departure Access Rule

The Club are a set of lounges that are accessible to Priority Pass members found in the following airports: ATL, CVG, DFW, MCO,  SJC, BWI, PIT, BOS, LAS, and SEA. These lounges now all state that starting September 1st access will be permitted 3 hours prior to scheduled flight departure. This is the same rule that American Express introduced to Centurion lounges on March 22nd, 2019.

As more credit cards add lounge access, overcrowding has become a real issue at most lounges. I’ve personally advocated for offering guaranteed entries vs restricting access in this matter as I don’t see why somebody that travels once or twice a year should have a 3 hour prior to departure rule added when other users are utilizing the lounge multiple times per day or week.

Hat tip to zigazz



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SMan
SMan

Yes I totally agree with you. People who use occasionally should not be restricted.

gman
gman

Though it may not be obvious to all, there are two parts to this. 1- is the 3 hour rule and 2- Is the DEPARTURE. So, no arrival use.

escot
escot

Therein gman is an “interesting” issue…. Some participating restaurants/lounges indicate that they are for use solely with upcoming departures — but then don’t actually ask to see your boarding pass upon entry…. Most of the pp lounges/restaurants I like (including DEN, MIA, & IAD) don’t seem to care if I’m coming or going…. (once they see the pass).

Veronicad1
Veronicad1

When I flew through LAX in December I was connecting from SYD to ATL and had a long layover. The Delta Skylounge asked for my boarding pass and then my Delta Platinum AMEX CC. My flight was delayed by an hour and a half so I was there more than 3 hours. September 8 I fly back from SEA to ATL via Delta on a redeye after disembarking a cruise at 9 AM. I hope it won’t be an issue as I’ve prepurchased three passes for myself and my family.

MisterBill
MisterBill

Yes, not immediately being able to get into the lounge when disembarking a cruise for a flight later in the day is a real concern. Lounge access is the only thing that makes the much later flight you often book after a cruise tolerable.

In your case, personally I’d find something to do in Seattle rather than spend the entire day at the lounge.

Mark
Mark

I don’t know about the other places, but at least in BOS this lounge is in the international departure area, so you couldn’t get there on arrival anyway.

Chris H
Chris H

At MCO the lounge is in the International Departure area but anyone with a boarding pass can access it. (I.e. On arrival from a domestic flight you could certainly access it if they accept your pass. I’m not sure how customs works at MCO, but I assume international arrivals don’t get access to the post security area at most airports.

Chris H
Chris H

Note: Apparently MCO now has lounges in both Terminals. (A and B) That means that moving between the terminals will no longer be an issue.
A huge improvement to me. (I.e. to get from B side to A side you have to go through security again which negated much of the lounges convenience.)

wes
wes

I wonder if the rule will be enforced without regard to how full or empty the lounge is at the time of check in.

Gary Leff

The Club does this rather than limiting number of visits because The Club is owned by Collinson, which owns Priority Pass, and Priority Pass is billing the banks per swipe. Length of visit doesn’t affect their compensation, but number of visits does.

StarAdmiral
StarAdmiral

I have to agree. Someone who flies once per week contributes to overcrowding 50x more versus someone who flies once per year. Just make all priority pass a flat number of uses per year with no restrictions. The number of uses being proportional to the annual fee of the card.

This would not be a devaluation for us credit card enthusiasts as many of us have multiple priority passes from multiple cards

ssss
ssss

I would rather see PP limit the number of people can bring in, including counting children as people. For some of us with long layovers, especially in the middle of the night, such as in Qatar, the lounge makes the transfer bearable.

Ryan
Ryan

I wonder if it will pertain to connections. Amex allows you in prior to 3 hours if you are connecting vs originating in that airport.

Satellite
Satellite

This. Limiting connecting visits would suck as you can’t shorten the connecting time (apart when buying a ticket) unlike when deciding when to go to the airport for your departure.

Nick
Nick

The more interesting thing is that, despite having the same owner as PP, two The Club lounges in the US are no longer participating in the program. Just saw in my program update e-mail. One is at PHX and the other I think was MCO (though appears a second lounge is still open).

Parts Unknown
Parts Unknown

The Club PHX has been closed for several months now.

Josh
Josh

yeah, wasn’t this the one that Amex bought?

Parts Unknown
Parts Unknown

I think technically the lease for the space didnt get renewed, Amex is putting in a Centurion & there’s supposed to be an Escape lounge next door as well. Supposed to be up & running by the end of the year. Escape has a temporary ‘lounge’ set up nearby that’s basically some temporary walls fencing off some chairs by the windows.

John
John

I usually try to get to the gate one hour before departure time. If the club is in another terminal then I would leave well before that too.

Garaged
Garaged

So no more use as arrival lounges? Even domestic?

Parts Unknown
Parts Unknown

There is no The Club in Phoenix, closed months ago. Nice that TPG copied your post word for word & kept the same error in.

r m h
r m h

does anyone know if this 3 hour rule applies to purchasing a day pass?

Cj
Cj

I don’t have a problem with this. The past few times this month the ATL lounge has been overly crowded. This week they started a waitlist to get in with people waiting in the Check-in area like a restaurant. I seen a few people sleeping in the lounge while I was there. Now for those people who fly a few times a year, I doubt the 3 hr window would be more disturbing than being shoulder to shoulder with other folks. It was worse than being in the terminal so I grabbed a cookie and left.

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