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Maysam
Maysam (@guest_218823)
January 20, 2016 13:47

I know this offer is expired but as an update (or correction) I’d like to mention that I opened the silver account and maintained $1500 in the account (and received the $125 bonus), but they started charging me the maintenance fee after 3 months! When I called they said the requirement is not just having $1500 for the silver account and I had to keep the $1500 AND the direct deposit together. They said those 3 months grace period was for me to set up the DD.
Sorry if someone else already mentioned it but I didn’t have time to read all these previous comments.

Thanks

Maysam
Maysam (@guest_218825)
January 20, 2016 13:50

Having $1500 AND a USbank saving account (with automatic transfer set up from the silver checking to saving) would have also worked. They kept emphasizing that meeting two conditions are necessary.

Monte
Monte (@guest_205449)
December 3, 2015 23:22

Remember that people trust real address workplaces more than online ventures because contact with the business is more real.

Will you need the cleaning service to do a thorough cleaning for
you. Of course, you don’t want to be doing something every minute of the day, so take some time to relax
too.

sara
sara (@guest_195263)
November 9, 2015 13:37

I met the requirements on 9/1 as well. I called several times and they admit that it should have been done by now. They are going to manually credit the account, but they have not given any indication of when this would take place. Can’t seem to get a straight answer.

sara
sara (@guest_194422)
November 6, 2015 19:19

Anyone out there still waiting for their bonus?

Duane
Duane (@guest_195254)
November 9, 2015 12:55

Yes, I am still waiting. I met the requirments on 9/1.

sara
sara (@guest_195259)
November 9, 2015 13:22

Have you called them Duane? What are they saying?

CharlieK
CharlieK (@guest_195261)
November 9, 2015 13:31

Duane, you need to give customer service a call. If you met the requirements on 9/1, your bonus should have posted in whatever wave they process for November. It’s been seeming to take place early in the month so I would have expected it to be last week. You should call them to see if they need to do it manually. I haven’t noticed anyone post about getting it in November so it’s possible it’s coming this week but you should call just to be certain.

JB
JB (@guest_186011)
October 15, 2015 14:44

Has anyone closed the account yet? Any problems? I emailed CS what would happen to the START reward if checking acct was closed. Then I realized it says right there in the START t/c that the savings program will be canceled automatically. Well, keeping $2500 ($1500 in c/a and $1000 in s/a) costs me $125 in interest for a year and only returns a $50 VGC so I’m ready to jump ship here and transfer the funds out to some place where they are more useful to me.

CharlieK
CharlieK (@guest_191038)
October 28, 2015 11:14
  JB

Yes, I successfully closed two of their accounts earlier this month. There were no issues. You have to call them to do it over the phone and can’t do it by email. Just make sure nothing is pending. You’ll have to answer a few questions, basically saying that you don’t have anything else coming out of the accounts coming up. Best to empty account yourself but if you have anything left, they send you a check for it, which I got like 3 days later, for the 2 cents in interest that got paid after my last withdrawal, lol.

CharlieK
CharlieK (@guest_182114)
October 7, 2015 14:47

It seems they post the bonus in waves, once per month, from what I’m seeing. I previously posted when I received my bonus on 9/4. My wife just received her bonus yesterday and I see someone else did as well. If you opened and completed requirements during July and haven’t received your bonus as of one of those two dates, you need to give them a call. This also confirms its one bonus per person, not per household so both you and your spouse can do it. That’s $250 total for us. Closing both accounts as soon as her ach withdrawal posts on either Friday or Monday.

JB
JB (@guest_182096)
October 7, 2015 14:00

$125 bonus has posted to the account yesterday 😉
My very first bank bonus… And the first $50 from the START savings plan have already been spent, too. Only 11 and a half months for the 2nd giftcard

Nicholas
Nicholas (@guest_181496)
October 6, 2015 10:07

Has the START program been nuked? I can’t seem to find it in online banking and I’ve tried a few related links to the USB website and they are all going to homepage or a “page not found”.

John
John (@guest_179469)
September 30, 2015 23:54

I had the same experience! The CSR said I completed the requirements for the Bonus on 7/27, STILL hadn’t posted! So I sent ANOTHER message, and FINALLY the Bonus posted, as an “interest adjustment”! They take their time posting this bonus!

jay
jay (@guest_179567)
October 1, 2015 08:16

Lucky you. Lol. I am still fighting for it. Now they say my second bill pay didn’t posted until 8.31. What? Couple reps before just confirmed they saw second bill pay on 7.28. Ridiculous bank.

sara
sara (@guest_194424)
November 6, 2015 19:22

So do you think the computer did an auto post to your account? Or, do you think someone had to manually adjust it?

Vic
Vic (@guest_178377)
September 28, 2015 04:14

Data point:

6/30 – Account opened.
7/20 – Two bill pays (waited a bit for ATM card to arrive so that I can enroll in online banking)
9/10 – Contacted CSR and was transferred to a local branch (although I opened online, rep said it’s necessary to talk to the branch) They told me to call again in a week if nothing shows up.
9/21 – No bonus, called again. Manager said they will process the bonus manually.
9/23 – $125 bonus posted as “Interest Adjustment”

I’ll wait 2 weeks to close my account, just in case another $125 posted accidentally 😛