[Update] US Bank To Launch Two New Altitude Cards; 50,000/20,000 Points Signup Bonus On Connect/Go Cards

Update 7/16/20: No final word yet, but we’re hearing that Altitude Connect will launch some time in August.

Update 6/8/20: Altitude Go is now live online and in branch. (direct link)

Update 5/31/20: The signup bonus on Altitude Go should be valid for both branch and online applications. (As noted already: bonus is slated to be available from June 8 through August 9th, and should be valid even for those without any US Bank relationship.) A few other revisions/additions below. Update 5/28/20: Various updates in the post below: Altitude Go card will not need existing US Bank relationship to apply (unsure whether Connect will require relationship), added below. Instant card number upon approval, added below. Added some more detail on the streaming credit. Grocery and Restaurant delivery services included, added below. Signup bonus dates, added below. Other minor changes updated below. Update 5/26/20: The Altitude Go will be released June 8th. The Altitude Connect will be released later in the summer. (I’ve removed a bunch of the updates below and added them into the main text of the post for easier reading.) Update 3/19/20: Sources indicate a projected launch date of June 8th, though it’ll depend on covid-19. Update 3/18/20: Launch has been delayed beyond the initial March 30 timeframe, according to sources. No clear date for launch is currently available. Update 3/10/20: Cards are set to launch on March 30 , 2020.

US Bank Go/Connect Cards

We’ve reported that US Bank will launch two new credit cards, and sources now gave us all the details on these new cards. They are also discontinuing all Flexperks cards in deference to the new Altitude lineup.

The two new cards are:

  1. Altitude Go card with no annual fee card
  2. Altitude Connect card with a $95 annual fee

Points are worth 1¢ each on both cards. Points can not be combined with Reserve to increase their value to 1.5 cents. Both the Go and Connect cards will have a weighted metal center and the Connect card with have a red rim.

Altitude Go – No Annual Fee

Direct Link to Altitude Go

  • Card has no annual fee
  • No foreign transaction fees
  • Card earns the following rates:
    • 4x on Dining and Takeout, including Food Delivery Services (examples include Grubhub, UberEATS, DoorDash, Caviar, BiteSquad, Delivery.com, Eat24, Postmates)
    • 2x on Grocery, Gas Stations, and Streaming Services; includes Grocery Delivery and Meal Kit Delivery (examples of grocery delivery services include Amazon Fresh, InstaCart, Peapod, Shipt; examples of meal kit delivery include Blue Apron, Hello Fresh, Freshly, Green Chef, Home Chef, Plated, Sun Basket)
    • 1x everywhere else
  • $15 free month of streaming for annual streaming services. Annual streaming credit works as follows: after 11 months of consecutive streaming service charges, the 12th month will get the $15 credit.
    • You can combine different services, e.g. if you were subscribed to Netflix for 8 months and then to Hulu for 3 months, the following month of streaming will be credited back.
    • Amazon Music, Apple Music, AT&T TV Now, Disney+, Google Music, Hulu, Netflix, Pandora, SiriusXM, Slacker Radio, Sling TV, Spotify, Tidal, Vudu, YouTube Music and YouTube TV are all mentioned clearly to work.
  • 0% intro APR for 12 months on purchases and balances transfers
  • Instant card number upon approval which can be added to your mobile wallet immediately when you use text-to-apply. Text applications are only available when done through a banker, I suppose you can call a US Bank branch and try applying with a banker if this feature is important to you.
  • Standard Visa Signature benefits.

Signup Bonus

  • Altitude Go card card will get 20,000 points after $1,000 spend in 90 days.
  • This offer is valid from 6/8/20 – 8/9/20.

Signup bonus offer should be available both in US Bank branches and for easy online sign up. Notably: Unlike the Altitude Reserve, you will be able to apply for the Go card even without any existing US Bank relationship.

Altitude Connect – $95 Annual Fee

  • Card has $95 annual fee, fee is waived the first year
  • No foreign transaction fees
  • Card earns the following rates:
    • 5x on prepaid hotel and car rentals when booked with the Altitude Rewards Center
    • 4x on Travel and at Gas Stations
    • 2x on Dining, Takeout, Groceries, and Streaming Services
    • (?) I assume 1x everywhere else
  • $30 free month of streaming for annual streaming services. Annual streaming credit works as follows: after 11 months of consecutive streaming service charges, the 12th month will get the $30 credit.
    • You can combine different services, e.g. if you were subscribed to Netflix for 8 months and then to Hulu for 3 months, the following month of streaming will be credited back.
    • Amazon Music, Apple Music, AT&T TV Now, Disney+, Google Music, Hulu, Netflix, Pandora, SiriusXM, Slacker Radio, Sling TV, Spotify, Tidal, Vudu, YouTube Music and YouTube TV are all mentioned clearly to work.
  • Cell phone protection similar to the US Bank Platinum card; $600 coverage with $25 deductible.
  • Precheck or global entry credit.

Signup Bonus

  • Altitude Connect card will get 50,000 points after $3,000 spend in 120 days.

At card launch the signup bonus will only be available in branch. (No mention about needing a prior relationship, so should work for anyone in branch.) The card will launch online as well, but we don’t know if/what the signup bonus will be.

Altitude Reserve

I’m including the details of the existing Altitude Reserve card just for comparison sake, NOTHING NEW HERE:

  • $400 annual fee (not waived the first year)
  • Card earns the following rates:
    • 5x on prepaid hotel and car rentals when booked with the Altitude Rewards Center
    • 3x mobile wallet
    • 3x travel purchases
    • 1x everywhere else
  • $325 in annual travel credits

Points Value

Points are worth 1¢ each on the Go and Connect card using Real Time Rewards redemption which allows cashing out points to offset almost any purchase. The Reserve card has the ability to pretty easily get 1.5 cents value with Real Time Rewards redemption; the Go and Connect cards will only get 1 cent value.

Points on Go and Connect cards can not be combined with Reserve to increase their value to 1.5 cents.

Final Thoughts

It’s interesting that the various cards have differing strong points. For example, the Connect and Reserve get 5x with prepaid bookings, the Connect gets 4x on Travel and Gas, the Go gets 4x on Dining, the Reserve gets 3x on mobile wallet payments, the Go and Connect gets 2x on Groceries.

There’s no single card that has it all. These kinds of moves bug me since it seems right for the more premium cards to be strictly an upgrade to the lower card without any trade-offs. Certainly won’t be the first bank to do such a thing. (shruggie emoji)

As noted, the Go and Connect card points will not be worth 1.5 cents per point via Real Time Rewards redemptions like the Altitude. The cards still have some nice angles, for example, a no-fee card which earns 4% on dining and has no foreign transaction fee and $15 streaming credit is a nice option.

My speculation: It’s likely we’ll see some updates/revamps to the Reserve card as well, e.g. I wouldn’t be surprised to see a streaming credit on the Reserve or to see a 2x Grocery/Gas category added or to see the Travel category go up from 3x to 4x. Then, again, it’s possible they’ll increase the annual fee too. This paragraph is purely speculation. We did see them add the 5x prepaid travel category beginning this month.

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Angie
Angie

Can you transfer points from the Connect and Go cards to the Altitude Reserve to get the higher redemption rate?

SamL
SamL

RTFP

Joe
Joe

I applied the US Bank GO VISA card in August for the 20000 bonus points.
But recently I received a mailed offer with the 25000 bonus points.
US Bank refused to match the bonus due to the slight different in the terms.
They suggest me to apply a new card with the new promotion code.

Any one applied the second GO VISA card recently?
Is it easy to get approval?

My credit score is excellent, ~3 hard inquire in the last 12 months.

Thank you very much!

Kyle
Kyle

Any update from those of you who were approved? Did you receive the cards?

Jay
Jay

Update: just saw the altitude Connect card added to my US BANK mobile app, so can confirm now it’s indeed the Connect card opened through phone, not the Go card, wohooo!!!

Shiyi Yin
Shiyi Yin

After reading what others said, I called too, but the agent said she cannot find connect card. what is the number to call?
8887774444 is the one i called

Jame
Jame

you have any luck on Connect card? I just called today, two different branches and the toll free you have, they all claimed there was NO SUCH card. sad….

Jay
Jay

Just called to check my altitude connect status and got approved! 20k cl, NOT BAD! Sad that I’m at 5/24 again 🙁

RB
RB

Jay What was the number you called to apply?

Zz
Zz

Called to open connect as well and just got approved today! Initially they mistaken it with Go, but they proceeded with Connect eventually.

Jane
Jane

How many new accounts did you have?

Zz
Zz

0/12, I was waiting to open one of the chase cards because of 5/24, but I feel like Altitude Connect is a no brainer

John
John

I was just approved for the Connect. I was unable to find it on the website (when I looked last Friday), but when I called to apply over the phone, they saw the promotion for the Connect immediately. It’s the one we expected: 50k points, annual fee waived for 1st year, etc.

DETAILS:
I was initially turned down due to having opened three new accounts in the last 12 months (a loan and two credit cards). That’s apparently a big deal for US Bank. I then asked if they would sent it through recon and perform a manual review, drawing their attention to my FICO 8 score (850) and my income (120k annually). Once they did the review I was approved.

They only approved me for a 2k credit limit (!). That may be due to their panic over the three tradelines opened in the last 12 months, or it may also have to do with seeing that my total credit limit (across all cards on all issuers) was pretty ginormous (well over 200k).

Final note: I was approved for the card even though I am outside the US Bank footprint.

Jane
Jane

Thanks for your info! How many accounts were new in the last 6 months? Seemed to be the issue people were reporting with the Go.

CGID
CGID

One CC opened in mid-May, A car loan and a CC opened in December. So zero accounts opened in the last 90 days, 1 account opened in the last six months, and 3 accounts opened in the last 13 months.

Also the only inquiries I had were for those accounts, and these may have been at separate bureaus.

PS. John and CGID are the same person.

Jane
Jane

Thanks again. I’ll have to wait a bit on this one.

CGID
CGID

Yeah, the rep I spoke with on Friday (she was the one that gave me the initial bad news) emphasized that the metric is “how many accounts opened in the last 12 months?” It sounded from what she said that you could have opened 10 accounts 14 months ago, and that would pose no barrier for you. It also sounded like you could have opened 2 accounts in the last 30 days with no problem — i.e. it doesn’t matter when the two accounts are opened, as long as it is two or fewer in the last 12 months.

westside
westside

I thought the Connect wasn’t launched yet. It is already open to application?

CGID
CGID

Chuck called a couple different numbers at US Bank and was not able to duplicate my experience. Moreover, none of the reps seem to have even heard of the Connect (if I remember what he told me correctly). So I am concluding that I got very lucky and that everyone else should conclude that in practice the Connect is unavailable.

I will update Chuck if and when my card has arrived. If it says Connect on it, and I am able to activate it and use it, and I am able create Online Banking and it says Connect there too, then I will know I wasn’t dreaming. 🙂

james
james

any update yet

John
John

US Bank called my the next day (Sept 3?) and apologized, saying that my Connect had been opened in error, and they would remove the new account and the associated inquiry from my report. My guess is that I shot myself in the foot by posting on DoC about this — I should have waited until I had the card, it had been activated, and I had made some purchases.

Instead by opening my big mouth it likely caused a bunch of folks to call US Bank and as a result they had time to stop my card from being sent to me.

The guy who called me did seem to imply that the Connect would be offered at some point (late Sept, early Oct?). As of today I do not see it on their web site.

Tony
Tony

Guess the connect isn’t happening? Any new update?

William Charles

no, if we have more info we will update the post.

Harry Nguyen
Harry Nguyen

Could I substitute the Flexperks select+ for the Altitude Go card?