T-Mobile customers suffered a cellular service outage which ran for a number of hours in the afternoon and evening on July 27, 2026.
Reader Mark reports chatting with support through T-Life and being offered a $20 bill credit as compensation for the outage. After some negotiation, he was able to secure a $35 bill credit.
Hopefully you can get the credit for each T-Mobile line you own. Some mentioning getting the credit automatically from T-Mobile while others had to chat in, and yet others were denied the credit even with chatting. Others are getting offered $5 or $10 or $15 and up to $50.
