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Matt
Matt (@guest_916879)
February 22, 2020 16:27

Just received one for 50,000 aadvantage for Citi Priority. I’m a long time regular Citibank checking/savings account member and picked AA personal and biz cards this year. Looks like $30 fee if under $50,000. Looks like also offers 5000 for basic, 30,000 for regular, and 60,000 for Gold.

eclipsor
eclipsor (@guest_596319)
May 17, 2018 19:19

As a weird DP, I had my citigold checking open for 5 months and never got charged the monthly fee even though I only had $60 in the account. I was expecting $30 fees.

Walter
Walter (@guest_557116)
February 3, 2018 00:54

I just got this 50k thankyou points offer in mailbox today.

Pablo
Pablo (@guest_357298)
February 20, 2017 21:04

Does anyone know if they will receive 1099-INT forms for the points they receive from this bank signup bonus? I wonder how do they calculate how much is taxable? Anyone have any experience? Still waiting for my 1099 form if they ever do send one out.

Pablo
Pablo (@guest_357301)
February 20, 2017 21:16

Actually, I just found out that you don’t get a form until you actually use the points.

Rv Rao
Rv Rao (@guest_272414)
July 2, 2016 14:33

I would like to contact Barclays to reconsider my CC application: what is the phone number r to call.Your reply will be highly appreciated

Jack
Jack (@guest_269246)
June 20, 2016 19:52

Citigold customer service is horrible. It is as if Citibank does not value customer relationship nor money. I will likely never do business with them. I signed up online for the promotion offer of 50k aa miles back in December 2015. I called them to confirmed my account was opened and qualify for the promotion. I followed the promotion with 1k in debit purchase and a bill payment in the 1st 2 months. Called after meeting the qualification and was told to wait the 90 day period. After 90 days do not see promo post in my AA account. Called to open up investigation. Provided them with the promo code. Did not hear back for a week. Called back and spoke to supervisor. Was given assurances of 24-48 business hours. Nothing was done. Went to a local branch and was assured same thing. Nothing was done. A week later I went to another local branch. I was finally given a case number. Spoke to another citigold sup. who advised me to try back today. Spoke to another sup. today who said there is no time frame. The investigation could take an indefinite amount of time. To top it all off, received an email. Spoke with Citigold again. Rep. was clueless even though the email said to call them for password. Finally she got me over to a sup (after a long wait). Supervisor got me the password and the email stated that I did not qualify for the promotion since I was not “targeted”. It took about 6 months for them to let me know this when all along the process, they have strung me along. So thank you Citibank for the worst banking customer service experience ever. You have set a the level of incompetence so low that any other financial institution can easily exceed.

Dmitry
Dmitry (@guest_278688)
July 26, 2016 11:28

Had quite a similar experience, but while speaking to the last supervisor (of many) actually stated the following:

I am extremely dissatisfied with the level of service I am getting from CitiGold desk. I have spent too much of my time on the calls to the department and this is the last time I am making a call. If within a week I do not receive a call/email with the definite date on which the miles will post I am going to close CitiGold account and cancel every single credit card I have with Citi.

Actually received an email and a written letter with the date and the points posted a few weeks ago. Obviously, closed CitiGold and now looking to shift credit lines to a no-fee cards to close some of the redundant credit cards.

Bill Smith
Bill Smith (@guest_268875)
June 19, 2016 13:24

I signed up for the offer using the promotion code. I then sent a secure message to citibank and they confirmed that I was eligible for the promotion via email. I called them to find out when the 50,000 points would be in my account and they now sent me a letter saying that I was not specifically targeted and therefore I am not eligible. I met all the terms and conditions and they are now refusing to honor the points. What should I do?

Brian
Brian (@guest_265307)
June 5, 2016 02:03

“All of the Citibank accounts waive the monthly service fee for the first two months. After that, you need to complete a set of requirements to keep them fee free.”

Is this still true? I just opened a new account, but they didn’t say anything like this in the terms/

Brian
Brian (@guest_265340)
June 5, 2016 23:11

I just called citigold and they said the fees were not waived if 50,000 balance cannot be met. “Maybe your banker waived that for you, but from our standpoint, $30 fee will be charged”.

Chris from Austin
Chris from Austin (@guest_242725)
April 6, 2016 13:22

My wife and I signed up for the Citigold account online March 31st using the AA50K code. I was immediately approved, my wife was not. She still has not received any e-mail confirmation of approval.

I have the Citi Prestige and the Citi AA Platinum World Mastercard. My wife has the Prestige and a Citi AA Gold card.

Today, I noticed a $374.98 credit on both of our Prestige accounts listed as “Refund Membership Fee.” I’m not complaining if they want to give us each more than $100 back.

It appears to be a prorated refund of the entire $450 annual fee as we’ve had the Prestige for only 2 months. Although newly listed, the credit is backdated to February 19th which was the day the membership fee was charged.

Has anyone else had this happen? When something seems too good to be true, I wonder “what’s the catch?”

traveler
traveler (@guest_240345)
April 1, 2016 01:43

I opened a CitiGold account online for my wife last Saturday. How long is it taking to get the checks and Debit card these days? I am asking because it took forever and several requests to get my Debit card when I applied in November. Thanks…