American Express cardholders are noticing their airline incidental tracker showing negative numbers on the personal Gold card, Platinum cards, and on the Hilton Aspire card. Instead of showing “$0” remaining, it may show “-$225”, for example.
The Gold card has a $100 airline benefit, the Platinum cards have a $200 benefit, and the Aspire card has a $250 benefit. Seems like (?) the negative amount is for 10% less than the amount used, so if you used $250 you’ll see -$225, and if you used $100 you’ll see -$90.
It’s doubtful that anything is going on here – presumably just a glitch – but worth pointing out since many people are noticing this and contacting Amex. There haven’t been any clawback charges on the actual statement, just the tracker is out of whack.
Hat tip to r/amex
