Update: As some readers have pointed out, not all accounts are unfrozen. I’ve updated the title to reflect this.
On Thursday we reported that American Express had frozen a number of people’s membership rewards accounts who had applied for the 100,000 Platinum offer (now dead). This wasn’t a typically financial review or whole accounts being frozen, cardholders were just prevented from using their American Express Membership rewards accounts at all, for example people were unable to transfer points to any of the American Express travel partners.
Fortunately this issue seems to now be resolved, with multiple people on reddit & DDF reporting that they are again able to transfer their points to travel partners.
My account was frozen yesterday and now just successfully transferred to AC, As a data point i just signed up for the amex 100k Plat in question. all appears to be ok again – Nova0226
I like many others had my MR points frozen the other day which seemed to be because we signed up for the AMEX Platinum 100K offer. I was successfully able to transfer my points to an airline today and wanted to give everyone a heads up they might be able to as well. – msap5
If anybody still has their account frozen, let us know in the comments along with any theory you have of why.
Hat tip to Danny Deal Guru
