Posted by Chuck on June 15, 2018
Credit Cards

Published on June 15th, 2018 | by Chuck

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American Express Sending Out Reimbursement Checks for Last Year’s Authorized-User Bonus Debacle

American Express frequently sends out Authorized-User (AU) bonuses, typically you get either $50 or 5,000 points for adding an authorized user, with a maximum of 4. (Here is the current rendition.) Last year there was an issue whereby people who opened multiple AUs only got the bonus for one.

Amex is now sending out checks to compensate for that. They are giving $50 for each authorized user, regardless of whether you were supposed to get cash or Membership Rewards points. That’s not a great value for the points, but at this point anything is welcome. The checks are going out even for closed cards.

The odd thing is that some people report getting double-paid via check now or getting paid again despite having been credited last year properly. Bank error in your favor.

These checks are just coming in, so it might still be a day or two for everyone to get theirs.

Hat tip to r/churning members and to awardtravel



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dad
dad

I WISH THEY SEND ME CHECK FOR 100,000 AMEX POINTS THEY CLAWED BACK FOR MS.

henry
henry

what happened

BB
BB

Guessing one of the leaked 100k Platinum leaks, they froze the accounts and did not award points to those who MS’d.

Fred
Fred

got $150 today

Gareth
Gareth

Seriously I like Amex more than any other banks when it comes to services. If it were widely accepted like Visa/Mastercard, it may well be my go to card.

trimal
trimal

How about the SPG. I got 1 of 4 bonus last year

Davidrotts63
Davidrotts63

Remember that recently many people had their SPG bonus points post (double dip here)
I received this letter that those getting checks received, just without a check 🙁
It said I’ll see an adjustment in my account

Ender
Ender

Interesting, my last 3*5000 pts just posted last month. Wondering why they wouldn’t just give you points than sending out real cash

Wong
Wong

They gave me it back in the form of MR. I suppose it’s because of people like me who cash it out with the Schwab Plat for 1.25x

Reed
Reed

Well, I got $25. I don’t even remember what AU bonus I was suppose to get.

Gmoney
Gmoney

Nice Monopoly reference. “Bank error in your favor”.

Kyle
Kyle

DoC, although I did receive an email stating cash compensation for the missing SPG points (only got 1 of 4 AU points), I’ve received 7500 SPG points and nothing more (yet?). This was about 2-3 weeks ago.

Entirely possible that I haven’t recieved my check in addition to the bonus I was at first entitled to, but I thought it was a cookie cutter email stating cash reward even though the AU bonus was for MR, SPG. Please correct me if I’m wrong.

William Charles

It’s possible. They might also be awarding points if account is still open and cash if it’s not?

Steve
Steve

I’m still waiting for 25,000 referral points since Feb. Amex said they don’t have any timeline for fixing that problem. I don’t know why Amex is having so many issues with bonuses.

Peter S
Peter S

I received the check today for $150 for the 15k points they didn’t give me. The card was already closed. Maybe that is why they issue me a check instead of crediting the points.

NinjaX
NinjaX

doesnt make sense. this is nothing more than CYA before the sledge ban hammer comes out of the closet. they cant wait to use their own shutdown algo and copy chase.

h xu
h xu

Got 150 from plat

Just a Note
Just a Note

Received a $150 check (probably from a Platinum card, 3@$50) and a $45 check (likely from Everyday, 3@$15).

Jeff L.
Jeff L.

Doc, this is also true for missing AU bonuses on the Delta cards. About a month back I got 2,500 Skymiles deposited to my account, and then about two weeks later received an email announcing the correction. I had already downgraded my Delta Gold to Delta Blue shortly before this

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