Posted by Chuck on March 11, 2019
Credit Cards

Published on March 11th, 2019 | by Chuck

73

American Express Signup Bonuses which were Previously Denied are now Posting

[Update 3/11/19: A few people who didn’t get the adjustment yesterday are seeing it today. Additionally, the 20%/$100 Gold card restaurant benefit which is part of the signup bonus is showing as well for those who are now eligible. Again, not everyone is getting this adjustment, we don’t know for certain why some are and some aren’t.]

American Express shows a pop-up to indicate when you aren’t eligible for a signup bonus. Strangely, even when no pop-up appeared, they still have been arbitrarily denying the bonus. Today, many r/churning members are seeing their denied signup bonuses from months back show up automatically in Amex account.

I’m unsure if this batch of bonuses are only for those who filed cases with Amex or it’s for anyone denied who did not get a pop-up.

In late January, Amex sent out adjustments for other kinds of bonuses which were missing, but not for signup bonuses. Now, they’re correcting the signup bonus denial issue. Yay! Hopefully it’s showing for everyone, and hopefully it means that this won’t be an issue going forward, but we’ll have to wait on data points on that.



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Abey

Would be cooler if you got the sign up bonus even after the pop up denial showed up but you continued to sign up for the card anyways.

Emmanuel Ruiz
Emmanuel Ruiz

That’s a great thought Abey! I like that…hahaha…

Brandon

I did this with the Aspire card. Got the popup, even though I hadn’t opened the card before, and proceeded anyway. I met the MSR and inquired about the bonus a few months later just for kicks, and they posted it without any pushback. I also got the Free Night certificate (albeit much later) after being told I wasn’t eligible for “abuse”.

Michael D
Michael D

Positive DP on this. Was denied the 50K bonus for my Gold card in October, and just checked my account and the points have posted. I’ve called/messaged several times over the last few months and Amex kept saying there was nothing they could do, so I’m shocked. Now to go after the annual $100 statement credit that they haven’t honored as part of the Amex Corporate Advantage Program….

LovetoTravel15
LovetoTravel15

What is that program?

Michael D
Michael D

Not sure how widespread it is, but it’s offered to my company through Amex. Eligible Amex Corporate cardholders have access to special offers on personal Amex cards through the Corporate Advantage Program. The offers I’ve seen are usually the public sign up bonus plus an annual statement credit. For example, the Gold card offer I applied for was 50K points after $2K spend and the annual statement credit of $100 as long as both the Gold card and corporate card are open and in good standing. I believe the Platinum offer was the standard 60K bonus after $5K spend and a $150 annual statement credit.

RT
RT

Similar issue here. The gold 50k points posted but the $100 dining credit promised has yet to materialize. Had requested a review that was denied but points only came through today.

RT
RT

Update: $100 dining credit came through today, dated 3/10.

Austin
Austin

Did your $100 credit ever post? My signup bonus posted, but I’m waiting for my Corporate Advantage Program credit as well.

weather3369
weather3369

Negative DP, we’ll see what eventually happens though: no payout on my P2’s SimplyCash tiered bonus from November (was previously hit with the popup on another card but didn’t get hit with it during that specific app)… maybe we’ll see what happens since the cb takes longer to post than MR? Not too hopeful but at least I wrote it off as a loss a few months ago.

The Mang
The Mang

This is awesome! I checked and as of today, received 10k MR for my BBP from back in November. I filed a CFPB and a BBB complaint (BBB is still pending since I filed that last week).

Now to see if they pay up the Gold Delta Biz SUB (was approved 2 weeks back). Never got a pop-up and I SM’d them to ask if the SUB was attached, they said it was denied. The BBB complaint on my BBP also has my Gold Delta Biz. Should be meeting MSR soon anyways since it’s an easy one and will follow-up with a DP regarding that SUB

lee
lee

Was denied bonus, but never opened up case. Don’t see anything posted to account. They had given me the option to open up an investigation which I didn’t do. Going to go ahead and open one now, hoping they will honor the bonus.

Ryan
Ryan

We fought and fought and my wife’s points just posted within the last hour.

Brian
Brian

My missing BGR bonus did not post 🙁

Wade
Wade

I had been denied a 25,000 point bonus on the Amex EveryDay card even though there was no popup. I complained to a supervisor who opened a case about 5 weeks ago. The points posted today.

B
B

Positive DP here. Called in after 50K Gold and 25K ED never posted. Was told I clicked through a pop-up (not true) and that Amex would send me a screen shot of the pop-up (never did). 50K + 25K posted today. No CFPB or BBB complaint filed, though a rep may have opened a case internally to request the alleged screen shot.

Brian K
Brian K

Question – the RAT team sent me e-mails a month ago on two Hilton cards where they tried to claw back sign up bonuses because I cancelled two Hilton cards before 1 year, but I already used the points to reserve a hotel for next February. So they weren’t able to claw back anything.

Does anyone know if they put a permanent “pull” on my Hilton account where if I were to cancel the reservation, they would automatically claw them back? Or did I “beat the system”? I normally never cancel cards within 1 year but I did it this one time to apply for more Amex cards and was at 5 card limit (lol). I’m working on another Hilton card bonus now for 125k points so I’m concerned when I get that they will claw them back too for the first two cards. Would love to know if anyone has any experience or knowledge of this.

Joe
Joe

They can’t gef them.

You didn’t “beat the system”. Not at all. You can never get another Amex SUB again, so essentially you traded a mere 125k Hilton points for thousands of dollars in other Amex SUBs that you forfeited…

Brian K
Brian K

Do you mean never get SUB for Hilton cards, or all Amex cards? And how do you know?

If you mean ineligible for all Amex card SUB, then I’m not sure you’re correct. I self referred for a few cards 2 weeks ago, AFTER receiving the claw back e-mails, and they gave me the the referral bonuses. Plus I received a MR sign up bonus for another Amex card already.

Ray
Ray

All cards.

And just because you got one after doing that doesn’t meant you’ll keep getting them.

Good Luck.

Brian K
Brian K

Hmm that would be a bummer, but my own fault for sure. Will update y’all as I try to meet the spending requirements of the cards I applied for.

Charlie
Charlie

Meanwhile, slow down with all those apps.

LovetoTravel15
LovetoTravel15

I was denied for the Business gold bonus which got me so angry last month. I opened the case in Jan when I didn’t get bonus after spent $5600. Last month they denied me because they claimed that too many account opened and closed for bonuses. After read this post Doc, I logged in my account, sure enough the 50k point are there. I like it.

K
K

Wasn’t that bonus supposed to be 60K? I was also denied once but got it today also 50K. However I had it on my memo 60K for the bonus.

ian
ian

how did you open a case?

Bart
Bart

Negative DP – opened investigation 3 weeks ago called to follow up 2 weeks ago and they told me to wait at least 4 weeks although they also openly stated that there was nothing they could do. Still no bonus points will call again later today.

Bart
Bart

Update: positive DP my miles have since posted!!!!

Alex
Alex

Dang, I didn’t realize this affected so many people. Good to see some that complained are getting their bonuses.

fang
fang

I got mine today too!

Brian
Brian

When did you open the account, if you dont mind me asking. I was denied bonus but it was not provided

Rob Dahl
Rob Dahl

Initially denied! Opened investigation in January,, and i see the points this afternoon. Thanks DofC.

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