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SomebodyInGNV
SomebodyInGNV (@guest_2108066)
July 29, 2025 11:17

Has the OP002 issue been resolved? There are data points posted here after that but all are accounts opened months earlier.

T
T (@guest_2108244)
July 29, 2025 14:50

What is OP002?

Artist Formerly Known as Jimmy
Artist Formerly Known as Jimmy (@guest_2108296)
July 29, 2025 15:54
  T

Error code. People were locked out of their accounts.

Artist Formerly Known as Jimmy
Artist Formerly Known as Jimmy (@guest_2108295)
July 29, 2025 15:52

I was told they were unlocking access one at a time after manual review. My access was restored a few days ago, my account wasn’t opened months earlier.

Tommy5221
Tommy5221 (@guest_2107012)
July 27, 2025 18:16

Opened-April 14th
Zelle DD -$6100 April 21st
$450 Bonus- July 25th

Slanky
Slanky (@guest_2106564)
July 26, 2025 12:35

$325 posted finally

Opened 4/15
Random deposits (all over 1k) from Venmo and PNC 4/20 – 7/20
$325 posted 7/25

tammith
tammith (@guest_2106023)
July 25, 2025 11:10

I did the $750 bonus keeping a balance of 30k in the checking account:

4/18 – opened account, funded with $25
4/29 – 5k instant transfer from Chase
4/30 – 5k instant transfer from Chase
4/30 – $990 instant transfer from Chase
5/20 – 19,100 transfer from Capital One. This transfer met the 30k minimum for $750.
7/21 – Bonus tracker changed to show that I completed the bonus activities as of 07/17.
7/23 – Transfer $251 from Capital One to avoid monthly fees (after 3rd statement closing)
7/24 – $750 bonus posted
7/25 – Starting to transfer the money from Citi back to Capital One in batches although the daily max is 25k. FYI standard ACH transfers from Citi to Cap One happen on the same day.

I did the transfer in small batches to avoid getting flagged for fraud or any suspicion. And I deposited the remaining 19k about 2 weeks ahead to give myself a buffer in case there were any issues. Easy bonus overall. Haven’t decided how long I will keep the account open.

PH
PH (@guest_2107292)
July 28, 2025 11:03

where is the Bonus Tracker? I signed up for the same $750 4 days after you did, trying to figure out what the status is.

ShawntheShawn👈🏾
ShawntheShawn👈🏾 (@guest_2107337)
July 28, 2025 11:51
  PH

App: Services->Rewards & Upgrades->Explore Rewards->Checking
Web: Explore all the benefits of being a Citibank® customer, “Learn more”

JR
JR (@guest_2108656)
July 30, 2025 07:38

Hmmm , I don’t see a bonus tracker on my account.

ShawntheShawn👈🏾
ShawntheShawn👈🏾 (@guest_2109222)
July 30, 2025 22:50
  JR

Which offer did you do? Based on the DPs I’ve seen and my own experience, the tracker may show up only if you are doing the $750/$1500 deposit offer, not the $325/$425/… enhanced direct deposit offer. JR

Anna28
Anna28 (@guest_2105727)
July 24, 2025 18:33

Has anybody done a push from chase act or wise and it counted as ACH DD?

Bob the Bonus 🔗
Bob the Bonus 🔗 (@guest_2105743)
July 24, 2025 19:01

Anna28 Any ACH push counts as DD for this one so chase, wise, etc. works.

Jack
Jack (@guest_2106518)
July 26, 2025 11:30

One of the easiest bonuses ever

Matt
Matt (@guest_2105699)
July 24, 2025 17:45

4/21/25 – Opened Account
5/15/25 – Real $2000 DD
5/30/25 – Real $2375 DD
6/13/25 – Real $2375 DD
7/01/25 – Real $2375 DD
7/15/25 – Real $2375 DD

Nothing yet. Will update if I get the $450 bonus or contact Citi if it doesn’t post by 8/19/25.

buck
buck (@guest_2106578)
July 26, 2025 13:02

i opened 4/22/25, nothing yet. I did sent 3000 in twice from fidelity, brought it back in to fidelity twice, still maintain 270 in the account to avoid a service fee. Hope to get it in august too.

H.P.
H.P. (@guest_2107211)
July 28, 2025 07:28

buck Matt
4/15/25 Opened account with $25 initial deposit.
4/25/25 Pushed $3100 from Ally savings.
5/10/25 Pushed $3100 from Ally savings.
5/25/25 Withdrew $5200.
Made $250 ACH deposits in June and July to avoid fees.
7/25/25 Received $450 bonus.

TJ
TJ (@guest_2105299)
July 24, 2025 07:46

Has anyone actually received their $100 referral payout from Citi for referring friend program they running. If so, how long did it take to get payout from time friend signed up?

Kevin
Kevin (@guest_2104890)
July 23, 2025 15:26

07/17/25 – Opened Account Online
07/17/25 – Wrote myself a check for $1.00 from Chase mobile deposit
07/19/25 – Chase Push $1501.00
07/21/25 – Funds arrived in account
07/23/25 – Tried accessing my account on mobile and got the OP002 Error
07/23/25 – Called the number on the mobile app, was on hold for 30+ minutes. Decided to go to bank close to work and representative told me what everyone is saying in recent comments. “The reason you cannot access the account online is due to an internal operations issue. This is affecting accounts opened from 7/17-7/21. This is a priority we are working to get fixed as soon as possible. No action required on your end.”

The representative at the bank called their fraud department and was told that my account would be closed within 72 hours and would be sent a check.

Jimmy
Jimmy (@guest_2105001)
July 23, 2025 18:46

Is this the beginnings of a class action? Everyone has been told something else by someone else, but I thought the main consensus was an online access outage due to a tech issue. Now it really seems like there might be some facts that intentionally aren’t being shared with us. This is very strange behavior for such a large bank IMO.

Steve Wynn
Steve Wynn (@guest_2105288)
July 24, 2025 07:32

SAME THING HAPPENED TO ME except i was on hold for 1 hour 15 minutes. i answered all the security questions correct when the CSR called including phone text to my phone verified etc. Nothing i can do its going to be closed. Shitty bank strikes again

Chatan
Chatan (@guest_2105734)
July 24, 2025 18:44

Steve Wynn – Do they even give any rational as to WHY they are closing the account?

Kevin
Kevin (@guest_2106609)
July 26, 2025 14:15

07/26/25 Update: My account seems to be unlocked now and funds are still showing.
Will update if account gets locked/closed.

docuser
docuser (@guest_2104711)
July 23, 2025 10:30

Data Point – Access Checking for $325 Bonus

4/8/25 $100 opened account with debit card
4/16/25 $1600 push from local bank, coded as
ACH Electronic Credit BKOFxxx CK WEBXFR P2Pfirstname lastname
4/23/25 $1500 push from local bank, coded as
ACH Electronic Credit BKOFxxx CK WEBXFR P2Pfirstname lastname
7/18/25 $325 bonus paid

Thank you Doctor of Credit and all the commenters for generously sharing how to do these bonuses!

Terri
Terri (@guest_2104647)
July 23, 2025 08:13

Has anyone received the $450 bonus? I opened my account on April 12 and met the $6K EDD requirements (Zelle + Fidelity ACH) on April 24 but have not received the bonus yet.