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Kevin
Kevin (@guest_1799509)
February 18, 2024 12:21

Any DPs on account closure it’s been 185 days. Online I see they recommend snail mail or fax anyone have luck with secure message?

Bertha
Bertha (@guest_1799557)
February 18, 2024 13:49

I sm or Live chat (can’t remember which) and was told to use “Email Manager”
2/12 Send request to close account via “Email Manager”; Got response that request has been forwarded and will be completed in 1-2 biz days
2/17 Received $5 ck from membership saving account closed

Matt A
Matt A (@guest_1756268)
December 11, 2023 20:01

Negative DP, trying to get it fixed:

8/31/23 Opened account on last day of promo
9/13/23 $1k Bluevine payment
9/14/23 $1k Fidelity
10/5/23 $1k+ real DD
12/4/23 Was supposed to have bonus
12/5/23 Contacted them, after many days of messaging they are not paying out because they are claiming I opened my account on 9/7/23 which was after the promo ended. Submitting an NCUA complaint now as I did open my account 8/31/23.

Matt A
Matt A (@guest_1775414)
January 10, 2024 21:54

Well I never got any communication from Tower or NCUA, but they paid out the $300 bonus today. Glad that is all I had to do. Guess I have a good reason to close my account when they ask.

payyoutuesday
payyoutuesday (@guest_1750838)
December 4, 2023 13:27

SMed to close my checking account. When they did that I lost online access to my other accounts. The remedy was to use the “Forgot Password” link to reset my password.

Flynn
Flynn (@guest_1723838)
October 26, 2023 15:57

Negative DP (Wise)

5/16 – account opened OOS by joining TowerCares; funded $495+$5 with Fido Visa (purchase)
5/23 – Wise biz DD $1,001

9/13 – 120 days later and nothing, so either Wise doesn’t trigger DD req. or promo code never attached correctly

djen
djen (@guest_1721716)
October 24, 2023 02:45

Approved OOS by donating to Tower Cares Foundation.

8/11/23 – Opened account
9/14/23 – Real $1K DD
10/23/23 – $300 bonus received

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1721643)
October 23, 2023 23:59

P1
07/31/2023 Approved
08/31/2023 Real DD +$1,000
10/23/2023 Bonus New Checking Bonus +$300

P2
08/30/2023 Approved
09/28/2023 P1’s Real DD +$1,000+ (non-matching last names)
10/23/2023 Bonus New Checking Bonus +$300

Not sure why my bonus got overlooked last month, but, glad it’s (almost) over. I literally used the same DD, redirected, for both. P2 didn’t contact them, but I did.

Previously both had done a Tower Savings bonus but not a Checking bonus.

Acid Bath
Acid Bath (@guest_1721647)
October 24, 2023 00:07

Thanks for the DP. I just received my $300.
Successful CHURN.

6/2022 – CLOSED – after getting the $100 promo

5/16/2023 – Opened
6/31/2023 – Real DD
Had to secure message and ask about why I did not get the promo – they said it will come next cycle.
10/23/2023 – $300 received.

Jay
Jay (@guest_1716008)
October 15, 2023 19:02

Does Schwab brokerage work??

Meg
Meg (@guest_1710104)
October 6, 2023 11:11

Expired as of 10/6/23

Bertrand
Bertrand (@guest_1710107)
October 6, 2023 11:18

I’m pretty sure it expired 8/31.

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1708053)
October 3, 2023 13:29

07/31/2023 Approved
08/31/2023 Real DD +$1,000
Waiting. Terms state 60 days from DD.

Any new DP’s? Looking at those older DP’s for end-of-the-month DD’s this summer, I am expecting the bonus around Oct. 9th or 10th.

JD
JD (@guest_1710130)
October 6, 2023 12:00

8/24, 8/29 opened P1 P2
8/31 real DDs
9/25 $300 bonuses (boni?) posted

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1710223)
October 6, 2023 14:37
  JD

Well, that doesn’t look good for me then. Guessing the promo code did not attach. I will probably hold my SM or call until next week and then ask.

I have a feeling that they are going to try to say I am not eligible because I collected a SAVINGS bonus in the past, or because I was an existing (SAVINGS) member, which is not in the terms either. In fact, they even sent an email INVITING me to sign up for the bonus.

JD
JD (@guest_1710247)
October 6, 2023 15:18

Shouldn’t matter…both of us were existing members and got savings bonus, but never had checking accts before this promo.

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1714967)
October 13, 2023 15:45
  JD

Sent SM 2 days ago asking WTF. They fwd’ed to the appropriate dept.

The response was my bonus would be in the next batch BEFORE the end of the month. Not sure why my bonus takes 8 weeks when 3-5 weeks is the norm.

Lakers
Lakers (@guest_1706120)
September 29, 2023 23:51

8/8/23 Approved
Real DD 1K
9/25/23 $300 bonus

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1706128)
September 30, 2023 00:17

Date of DD?

Lakers
Lakers (@guest_1706144)
September 30, 2023 01:34

8/24/23

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1706151)
September 30, 2023 02:20

Nice. Exactly 30 days. Consitant with their MO.

Gadget - Bank Bonus Geek 🔗
Gadget - Bank Bonus Geek 🔗 (@guest_1708038)
October 3, 2023 13:09

Correction: Exactly 32 days from DD until Payout.