More American Express Personal Platinum Cardholders Get $200 AmexTravel Credit

Earlier this year it was announced that American Express Personal Platinum cardholders that renew their card by December 31st, 2020 would receive a $200 AmexTravel credit. The terms have been updated and now state that this will be available for cardholders:

  • For eligible Platinum Card Accounts that renew April 2020 through July 2020, this offer will be available starting August 1, 2020.
  • For eligible Platinum Card Accounts that renew August 2020 through March 2021, this offer will be available starting on the first day of your Card renewal month.

Currently it’s unclear if other appreciation credits will be extended to more cardholders. There is also now a tracker so you can see how much of the benefit you have used.

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Marvel
Marvel

I see the travel credit online, but the annual fee hasn’t posted. Does anyone know if I could use the credit, then cancel the plat within 30 days of the fee hit?

Gerhardt
Gerhardt

My fee hit a few days ago for my Vanilla card, so I contacted a CSR to see if I would be able to get the credit. The CSR said it was not on that account or my Schwab that renewed in May. Seems likely very targeted.

P
P

I chatted with Amex as my Schwab does not have the counter:

____________________________
Rep: Hello!
I see you are chatting about Travel credit

Me: I understand that people with American Express Personal Platinum cardholders that renew their card by December 31st, 2020 would receive a $200 AmexTravel credit

Rep: I really appreciate your time and efforts you are putting to follow up on this.

It is actually available basis on solicitation.

I am sorry I checked but your Schwab Platinum Card does not have it available.

While your Platinum Card is not eligible for the travel credit at this time, I want to reassure you that we’re committed to supporting our Card Members during this tough time.
___________________________

I’m not sure what he meant by this being “available basis on solicitation” as my internet connection got disconnected.

Babblespeak
Babblespeak

The annual fee hit today on my plain vanilla card, so I contacted a CSR to see if I will get the credit. Nope. It’s not on my card, and the CSR said he does not know what the trigger is. Only that it’s handled by Marketing. He did thank me for being a Valued Customer, though AMEX snubbing me seems to be a poor way to show it.

Sam
Sam

CSR just confirmed I have it on both my platinum cards (personal and former mercedes plat – now regular plat) although neither shows on my account visibly anywhere

Matt Katakis
Matt Katakis

Has anyone gotten this on their Schwab card? I’m thinking all of these DPs are on the vanillas.

P
P

Not in my Schwab

nonimmigranth1b
nonimmigranth1b

Fee charged yesterday on Amex Platinum Vanilla.
Do not see the $200 AmexTravel Credit.
is it Targeted ?

Where do we see this credit ?

Ben
Ben

Is this only for Vanilla Cards or would Schwabs get it too?

Chuck

All (iirc)

Matt Katakis
Matt Katakis

I’m thinking it’s only personal plats. My Schwab card renewal date was in May and I just called to find out my eligibility and was told I’m not eligible. Either that or this offering is still very much targeted/YMMV.

e*

Used the Schwab on $226 flight on Aug 5 and did not receive automatic credit. Chatted in and they said my Schwab is not eligible.

Shawn
Shawn

Just an update – spoke to customer service (renewed in June), said my account is showing for the $200 amex travel credit, although it doesn’t personally show on my main login as others. I received a retention offer, so I don’t think that matters like others have stated.

Not sure of my yearly spend, but it’s definitely not a daily use card. Maybe $10-15k max.

Hal
Hal

I was told the credit is based on minimum annual spend. I didn’t notice on my page, so I contacted them and was told this. But I did have it on my page, just didn’t know where to look.

Jack
Jack

How much spend?

qmc
qmc

Why don’t you tell us where to look? 🙂