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RT
RT

Just got this one!
DP:
8/29/18 $250 open deposit from Chase
9/25/18 real payroll Deposit $700
10/31/18 $200 bonus cash posted

Miro
Miro

Select zip-codes only apparently. In NJ and my zipcode did not qualify.

RT
RT

Trying this from New York. Will post results.

Evilex
Evilex

Let us know if it goes hard or soft pull please and good luck.

Marshall
Marshall

this doesn’t seem to work for ny zip codes…

RT
RT

I originally submitted application on day before offer expired. Had trouble with online application. Talked it through with customer service. They said problem was on their end, to try online application again (this is a couple of days past the expiration date at this point). This time it worked and CS said the promo code was attached to application. Good CS!

Dan
Dan

I visited two branches in NJ. Neither one had the $200 promo or knew anything about it.

IS250
IS250

It’s an online promo.

Dave in NJ
Dave in NJ

FYI, I zeroed out my Lakeland balance on 8/14 (by pulling all the money via Wells Fargo) and the bank automatically closed my account on 8/21 before I called to close the account.

newbie
newbie

Looks like offer changed for better https://www.lakelandbank.com/27682/

Dave in NJ
Dave in NJ

Still no gift card here either.

01/27 Account Opened
02/23 $350 Employer DD
03/09 $350 Employer DD

45 days later was 4/23. I called customer service on 5/2 and the rep tried to tell me I didn’t meet the requirement. I asked him how did I not meet the requirement. He put me on hold for a few minutes (I guess he checked with a supervisor) and then came back to say the Amazon gift card code would be emailed to me. I didn’t get it right away so I called customer service the next day and they said it would arrive via email in 3-5 days. Now I’m checking my email constantly, scared I’m going to miss it. (I hate that it’s an email, and I hate when reps act like our bonus money is coming out of their pocket!) I fully expect to have to call them again when the email doesn’t show up….

Dave in NJ
Dave in NJ

OMG, I just got my gift card email! This morning I called customer service to say 6 days had elapsed since I called on 5/2 (when the rep said it would be emailed to me). Of course I didn’t have the name of the person I spoke with last week. Today’s rep “Linda” checked and said that last week I spoke with “Andrew” and she transferred me to him. Andrew asked whether I had looked in my Spam/Junk folders and I said yes. So he said he would check with the marketing department and call me back. He called me back to confirm my email address (which was correct) and said they would resend the code within an hour, which they did!

It arrived in my Inbox with the subject line: Lakeland Bank sent you an Amazon.com Gift Card!

Sender was “Amazon.com Gift Card”

Message says: Thank you for opening your account at Lakeland Bank and we hope you enjoy the gift card. (Followed by the code and redemption links)

Now that I see what the email looks like, I know it definitely didn’t arrive before today, because I was searching my email folders for “Lakeland” and “Amazon” with no success. Maybe the marketing department had an issue with the original mailing(s) and that’s why people didn’t get their email yet.

Good luck to everyone else who didn’t get their gift card yet….

Dave in NJ
Dave in NJ

PS. The sender’s actual email address was: gc-orders@gc.email.amazon.com

John
John

Ok so today I called them and inquired as to the status of the bonus. Rep took info down and contacted me later stating they declined the promo due to not meeting the direct deposit requirement.

01/09 Account Opened
01/19 $200 Employer DD
02/02 $500 Employer DD

I then cancelled my direct deposit because I thought I satisfied the requirement of $700 DD within 45 days of opening.

Rep told me that next sentence states ” A qualifying direct deposit is a recurring direct deposit of a paycheck, pension or other regular monthly income (including Social Security) electronically deposited into account per statement cycle.”

I took a screenshot of the promotional page and it does state that verbatim. Not sure if to use CFPB. Never have but feel like that is some BS haha. My first 2 statements show direct deposit and just about covers the time frame. What do you guys think?

Dave in NJ
Dave in NJ

John, I’m no expert because I didn’t get my gift card yet (see separate post) but I think they need to give you a better explanation of why they think your direct deposits didn’t meet the requirement. I would suggest contacting the branch where you opened the account to get someone there to escalate the inquiry on your behalf, i.e. for the personal touch. If you opened online, then you could try calling your nearest branch. In my case when I called, the rep on the phone initially said I didn’t meet the requirements but he couldn’t tell me why, and when I pressed for details, he said the gift card code would be sent to me via email. (I didn’t get it yet so he may have been lying to me.) This bank is looking pretty shady.

John
John

Thank you Dave for your informative experience. My rep also escalated to a “supervisor” who unfortunately relayed all info through the rep. He was nice although he couldn’t assist me.

I will attempt to contact them again and press the issue. Your situation appears extremely similar to mine. I hope you receive your gift card. Good luck!

Jonathan
Jonathan

Any update? Anyone received their gift card?

Josh Click
Josh Click

12/28 – Opened
1/12 – $800 DD
1/22 – $5 Bonus for having eStatements (lol)

Still waiting on the gift card

Jasper
Jasper

Has anyone received their GC yet? Thanks.