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Amanda
Amanda (@guest_1955755)
November 20, 2024 15:45
Max
Max (@guest_1955106)
November 19, 2024 17:41

Here is a referral link for any of our business friends/family/customers to join the credit union… https://io.referlive.com/ljIQNS

NBG
NBG (@guest_1933204)
October 16, 2024 11:24

 William Charles the requirements only need 10K deposit within 60 days for the 450 bonus. Can you update the post terms as it currently states 25K.

Elite Business Checking – Earn a $450 cash bonus with new money deposits of funds not currently on deposit with Citadel totaling $10,000 or more within the first 60 days (internal transfers excluded) and maintain a $10,000 daily balance for the remaining 30 days after account opening. After meeting these requirements, earn an additional $300 by enrolling in one of Citadel’s Cash Management Solutions; Merchant Services, Payroll Services or ACH Origination and complete your first merchant deposit or first transaction within 90 days of account opening. Once you meet these requirements, and your checking account has been open 90 days, your bonus(es) will be paid within 10 business days.

or

Open a new Essential Business Checking account. Earn a $300 cash bonus with new money deposits of funds not currently on deposit with Citadel totaling $2,500 or more within the first 30 days (internal transfers excluded) and complete a minimum of 10 debit card purchases within the first 90 days. Once you meet these requirements, and your checking has been opened 90 days, your bonus will be paid within 10 business days.

Stan f
Stan f (@guest_1938897)
October 26, 2024 12:16

Do you have to leave 2500 in for certain amount of time for essential business bank promo or just deposit that amount within 30 days and after 30 days, we can remove 2500.

NBG
NBG (@guest_1938905)
October 26, 2024 12:30

I am doing the 450 bonus so not sure what they mean for the essential 300 bonus

hear145
hear145 (@guest_1955261)
November 19, 2024 21:47

Terms only say deposit so you can pretty much just deposit it and withdraw a day later if you want.

NBG
NBG (@guest_1919779)
September 26, 2024 12:18

Was able to open In-Branch 3 Biz a/c’s (P1 and P2 Sole Prop as SSN, P1 EIN LLC). Banker also confirmed with back office that bonus is one per business EIN/SSN.

hear145
hear145 (@guest_1921612)
September 29, 2024 17:12

Did the banker have trouble applying the code to sole prop? He told me he’ll get it fixed the next day by manually adding it or something.

NBG
NBG (@guest_1921615)
September 29, 2024 17:26

Yep, same here for all 3 and they did confirm that they fixed it in the backend. If any issues, i know the branch well and they will take care of it.

hear145
hear145 (@guest_1921617)
September 29, 2024 17:30

I see, ty. I’ll follow up Monday since I have to call them anyway. For some reason it won’t let me create an online login as it doesn’t have a phone number attached to send a 2FA. Did that also happen to you?

NBG
NBG (@guest_1921621)
September 29, 2024 17:33

Yes, it did. I did sort all out in the branch as i had to go to sign paperwork the next day and get the instant debit card, etc. I also ensured online banking was setup and i was able to login. I also had them print a few checks for free.

hear145
hear145 (@guest_1983172)
January 10, 2025 23:51

Did you get the bonus? From what I can tell from the terms, today is the last day that they had to pay it out but I got nothing..

NBG
NBG (@guest_1983254)
January 11, 2025 08:10

Yes, i got the bonus on the day after the last day. But, only got the checking 450.Asked them about the merchant service $300 and they are checking on it.

If u had issue applying promo at the time of opening and they later fixed it, the counter starts from the day they fixed it.
Send a note or see the banker in person to check on it.

hear145
hear145 (@guest_1983266)
January 11, 2025 08:44

I see, ty.

I foolishly never confirmed it was fixed, but if the banker did fix it the next day like he said, I should get the bonus Tuesday.

If not I’ll go in branch/cfpb if it comes to that. The banker did give me an internal copy of the bonus terms as a printout so I’m not too concerned that they won’t pay it as I have proof.

NBG
NBG (@guest_1983274)
January 11, 2025 09:31

You should be fine if you are able to meet the banker and/marketing manager at the branch and explain. FWIW – my bonus came on Sat after 10AM for one of the ac.

Bill M
Bill M (@guest_1911865)
September 14, 2024 17:06

Title typo – Bank is a four letter word in the credit union movement

tuphat
tuphat (@guest_1911782)
September 14, 2024 14:17

Would any current member like to adopt me into their family? : )

Max
Max (@guest_1955105)
November 19, 2024 17:41