Contents
The Offer
- Arcadia Power is offering $250 Amazon gift card for signing up with the community solar program.
- This is available to both renters & homeowners – anyone who pays an electric bill. Not be available in all areas.
Our Verdict
We once wrote a review on Arcadia here. Seems like signing up will connect you to a local solar farm, without impacting your electrical service. I’m not sure if there are any downsides to signing up, feel free to share your thoughts and experiences in the comments below.
Arcadia Power costs $5 per month or in some areas it’s free. It does come with the perk of being able to pay your bill with a credit card, so that can help offset the cost (e.g. the U.S. Bank Cash+ card earns 5% and Future debit earns 10%). I’m not seeing any mention of a minimum signup time; I’d assume you get the $250 Amazon gift card right away after signup.
Hat tip to Atme
For anyone still interested in this, I uploaded a screenshot of the original offer.
https://imgur.com/a/ENClBQK
Figured it couldn’t hurt despite it now being months later (sorry, wish I would’ve done this sooner but got sidetracked with other stuff at the time).
Found another forgotten link. As recently witnessed highly YMMV and make sure to take copious screenshots. https://www.arcadia.com/savings-toward-your-bill75
Relatedly, still looking for a screenshot of the $250 Amazon offer. Failed to take one at the time, which I’m now regretting. Wayback Machine does have the page indexed but it doesn’t render properly (although you can see the offer in the HTML source code) https://web.archive.org/web/20230328183417/https://www.arcadia.com/savings-toward-your-bill-250gc
Hello, this is Arcadia! We’re sorry to hear of any misunderstanding here and would be glad to provide some clarification.
The $250 Amazon gift card offer mentioned in this post is no longer available and was posted to this website without our authorization. The link was from a promotional offer sent through the mail to residents in a specific Community Solar area in 2021 and expired over two years ago. As the offer is no longer active, we do apologize for any confusion the unauthorized link caused.
With Community Solar, Arcadia connects customers to local solar projects which allows you to support clean energy and provides solar savings off of your utility bill. Fortunately, you can still save with Arcadia if you live in an eligible Community Solar area. To check your eligibility, simply sign-up here: https://signup.arcadia.com/community-solar or check out our support site here: https://support.arcadia.com/hc/en-us/articles/360043322653-Where-is-Community-Solar-available-.
You are always welcome to reach out to our team with any questions over email at [email protected] or give us a call at 866-526-0083 M-F 9am to 7pm EST.
Has anyone that has been told they will not receive a gift card actually signed up prior to the offer being revoked? Trying to decipher whether or not people who were told this had previously signed up, or if they were still trying to get the offer. If anyone has already signed up and is being told this, I would assume we could report them to our respective states utility board for false advertisement/Bait and switch.
I signed up for a new account at an address that has never had Arcadia before. I was told the same thing about the offer having expired.
I called them today, and they continued to blame a third-party for having published the page. I pointed out that it was a page on Arcadia’s own website and therefore under its control, as well as the fact that it had no terms or exclusions. I didn’t really get anywhere besides a ticket, but the agent did mention that they’re taking legal action against the third-party.
So…what are they implying? That a third-party had access to their own website and published that page without them knowing? I find that extremely unlikely. More likely is that they published the page themselves/at least in a partnership with another party. Then they just forgot about the page until it was rediscovered, and they’re now blaming a third-party.
Thanks for the reply. Guess I better reach out to them as well. Have a screenshot of their website offering the gift card, so don’t see how they can try to wiggle out of it. Will try reaching out to their customer service team first. Assuming I end up with the same canned response, I’ll try and find the ceo’s office email and then worst case file a complaint with the illinois consumer commission.
I would like to file a complaint too, where would I go to file the complaint, I live in Iowa.
It looks like you can email or phone in a consumer complaint via the Consumer Protection Division of the Iowa AG’s office.
https://www.iowaattorneygeneral.gov/for-consumers/
Alternatively, you could file an online consumer complaint via this page:
https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint
My plan as well. I figured things would end up here the moment I saw no terms or conditions on the offer page followed by the subsequent “expiration” of the offer.
Any change you can share the screenshot? I’m trying to file a complaint as well.
So, does anyone have a screenshot?
Better late than never (hopefully?)
https://imgur.com/a/ENClBQK
Said it was available in my area. Emailed them and got this reply. 😒
Raghav (Arcadia)
May 11, 2023, 2:21 AM EDT
Hi Elaine,
Thanks for reaching out.
I apologize for the confusion. This is an expired offer, and the link appears to have been published by a third-party member on another platform. We will be unable to provide this gift card since the expiration date has passed.
Please retry signing up again and it should work this time. Just click here to finish signing up.
Best,
Raghav
Your Energy Advisor | Arcadia
Arcadia | We’re here to help energy clean up its act.
Fk UUUUUUU Arcadia!!!! U fking SCAMMER!!!!!
I messaged Arcadia for specific info regarding this promotion back when the link was still valid and the offer was still showing on their site. While I honestly didn’t expect any acknowledgement seeing as it’s now deleted it, surprisingly they got back to me and here’s what they had to say:
“We regret to inform you that we are unable to provide you with the gift card. This is an expired offer, and the link appears to have been published by a third-party member on another platform. We will be unable to provide this gift card since the expiration date has passed. We deeply regret the inconvenience caused.”
Anyways…. 🙄
I got basically the same message, just with some typos.
“This is an expired offer, and the link appears to have been published by a third-party member on another platform. We will be unable to provide this gift card since the expiration date has past.”
Lol ’twas me. Let’s hope I still get my gift card, otherwise I just screwed myself by publishing this
Did you get yours?
Any idea when the expiration date was?
Anyone already on Arcadia wind signed up for solar while the offer was still alive?
Is this offer only available to completely new sign ups of Arcadia ?
or existing Arcadia users who haven’t signed up for solar program yet are also eligible ?
I know the link died quickly but just in case it comes back
I am using Arcadia for a few years now since my state power did not allow credit card payments.
It used to be free service then and had a 1000$ offer for 10 referrals, i did get 10 but by the time i inquired they said they all need to be active which is absurd.
For now i moved to a state where i can pay using credit card so i do not need them anymore but if its an offer like this i am all in.
@chuck if/when it comes back this is a good stack with the Future card – 10% back on bill payments to Arcadia for the first year https://www.doctorofcredit.com/futurecard-climate-friendly-visa-debit-card-offers-5-back-on-select-public-transport-ev-charging-more/
Where does it show 10% back with the future card for Arcadia?
It’s within the Future app. The app also says that if you signup for Arcadia by going through Future, then Arcadia will give you a $25 credit.