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Rj
Rj

Had to do the back and forth to get the bonus as mentioned in previous comments. Left the account open way too long but easy to close via SM

random2021
random2021

Has anybody closed this account after bonus yet? Been opened since 7/20.. TIA!

CT
CT

Did anyone get a 1099 for the bonus portion? I got a 1099 but it only mentions the interest I earned for keeping money in there and not the bonus. A family member did not get a 1099 and he only did it for the bonus.

mytej
mytej

I too got 1099 with just the interest portion. Can we skip reporting the bonus?

Babelus
Babelus

It’s up to you. As part of requirements to get the bonus you had to make debit transactions. You could consider the bonus as a discount/rebate on those transactions, thus not taxable.

Flip
Flip

Did you receive a 1099 by mail or another way? Still waiting for mine.

Flip
Flip

Update: I asked about receiving a 1099 and they said they did not issue one for my account. Seems that they only issue one for interest paid and not the bonus. My interest paid was less than $2.00.

TheBob
TheBob

William Charles This bonus is still showing up on the Best Bank Account Bonuses page, though it has expired.

Adam
Adam

Did anyone closed this account. If yes did you close online or how

Adam B
Adam B

If you have a copy of the original offer can you please post what was the exact language for the estatement requirement, Apparently I missed it and they are refusing to honor the bonus now. Thanks in advance.

Matt
Matt

Adam – here’s a link to the PDF I saved, with messed up formatting:
https://smallpdf.com/shared#st=f2df2bb8-e072-4102-9181-b74dbe50c887&fn=horizon.pdf&ct=1607411817057&tl=share-document&rf=link

They’re telling me the promotion “wasn’t coded on my account” as well – giving me the runaround despite living in WA state. May take some nagging to get them to pay out it seems.

Matt
Matt

William Charles – any chance we can include these static PDFs in the offer postings? My own records have saved my skin several times when running into stubborn banks – I can only imagine how many have been burned that weren’t so diligent.

Adam
Adam

Thanks Matt, really appreciate it.

TheGreatHambino
TheGreatHambino

My bonus finally posted today after much back and forth with customer service. They originally only were going to honor the promo for P2 but after I threatened a CFPB complaint and provided the original pdf of the offer they honored it for me too.

Daedalus
Daedalus

Finally posted after filing a CFPB complaint.

Shawn
Shawn

8/10 – Account Opened
8/19 – One employer DD
15 Various Debit Transactions (Comcast/Amazon Reloads)
11/12 – Bonus Paid

TheGreatHambino
TheGreatHambino

Update:
They originally told me that I did not complete the offer because I didn’t do monthly $50 savings transfers (not part of the requirements). I emailed them my saved pdf of the original offer. They emailed me back saying that they now will honor me completing the offer but they will only honor it for one person in my household. P2 completed this offer as well.

This is what she said: “You did do everything required for the bonus, however, the *restrictions apply* does come into play here. There can only be one per household.”

This restriction was not explicitly stated in the original offer. Has anyone else run into this issue? Anyone able to get 2 bonuses in one household?

Daedalus
Daedalus

TheGreatHambino I had that same issue and so did Larry . Just file a cfpb and bring up the pressure. I was told the household restricted language could be found in a targeted mailer, and since I did not receive the mailer I was not eligible for the bonus.

TheGreatHambino
TheGreatHambino

Daedalus Did you file the complaint first or just tell them that you would file if they didn’t honor it? I have never filed a complaint before. Would it ultimately put real pressure on them to honor it or will they just have a negative mark on them from the CFPB? Let me know if either of you have any luck making progress on them. Larry

Daedalus
Daedalus

TheGreatHambino I threatened to file first which sometimes works. A CFPB complaint puts regulatory pressure on the credit union. If they get enough complaints that aren’t resolved a the bank can be investigated and fined which is the last thing they want to happen. So usually they give in if you file a complaint with supporting evidence.