American Express Sends Out Survey Regarding AmEx Everyday Card – Refresh Incoming?

American Express has sent out a survey to some AmEx Everyday cardholders asking their opinions on a number of topics. The most interesting questions are asking cardholders to select additional benefits they would like to see added and also rating current benefits.

In the past we’ve seen American Express send out these sort of surveys before refreshing a card. American Express is in the process of refreshing most of the cards in the line up, with some already being completed (Platinum, Gold etc) and some rumored to becoming soon (Green, Delta).

Hat tip to reader M

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Charles Mann
Charles Mann (@guest_749620)
April 17, 2019 15:58

I wonder if responding to these surveys qualifies you for some future benefits or offers? Or is it better to ignore the survey so that they will send you an offer to nudge or remind you to use your card sometime in the future again?

Snorlax
Snorlax (@guest_749551)
April 17, 2019 13:16

Please don’t add an annual fee!

GaiaGeek
GaiaGeek (@guest_749393)
April 17, 2019 06:27

This seems more like a survey to inform Amex marketing on what card to try to cross-sell you. So many of the listed benefits are travel related, and the Everyday card clearly isn’t meant to be a travel card.

Nate
Nate (@guest_1060628)
September 23, 2020 14:04

How is it not meant to be a travel card when it accrues travel points?

Michael H
Michael H (@guest_749299)
April 16, 2019 21:22

I got the survey today, but it was specific to the Blue Cash Preferred,

PoorChurner
PoorChurner (@guest_749287)
April 16, 2019 20:43

Those all look like things they would add just to add on an AF. It’s my main card and I like it AF free.

Dan - Legal Bank Robber
Dan - Legal Bank Robber (@guest_749306)
April 16, 2019 21:42

If you frequent travel sites and cc you should know most cards are worth the value even with an AF. AF dosent always mean more money.

Snorlax
Snorlax (@guest_749554)
April 17, 2019 13:20

…worth it to some people…

Eric S
Eric S (@guest_749265)
April 16, 2019 19:28

I received this survey back in December – I’m really hoping it gets a mild feature refresh (maybe the ability to pick the 2x category with a cap?) and a visual refresh. The clear design isn’t bad, but the hologram immediately gets beat up – since the Cash Magnet is in the Blue Cash family, I’m hoping maybe a white/grey/silver version could be the ED/EDP redesign.

W
W (@guest_749458)
April 17, 2019 10:43

I think picking the category is the best thing they could realistically add without adding a fee. ED should let you pick a 2x category every month (or 3). This could include rideshares, entertainment, drug, online, department stores, etc. Basically the category not covered by the other AmEx cards. The EDP could allow you to pick them as a 2x and 3x with the fee.

Jeff H
Jeff H (@guest_749263)
April 16, 2019 19:24

The MR rewards are GIGO for many of use who do not travel nor do enough action to make a Schwab card of value.

Andrew D
Andrew D (@guest_749255)
April 16, 2019 19:15

I really don’t want to see them put an AF on this card. Its an MR safe haven for a lot of us. Personally, the BBP is a much better safe haven though
If they put an AF on it the most I could see if $50. maybe $29

Lrdx
Lrdx (@guest_749261)
April 16, 2019 19:21

If they put an AF on this card, I cash out all MRs through a Schwab Platinum and never look back.

Frito Pendejo
Frito Pendejo (@guest_749507)
April 17, 2019 11:46

You should do this anyway!

SounderTID
SounderTID (@guest_749249)
April 16, 2019 19:11

It’s a pretty good card as is, but needs a redesign to something more like their 1.5% cash back card. I’d probably consider adding a bonus for fast food, cafes, bars and restaurants. Add something like Prime Membership or Netflix membership, cell phone insurance and no ftx fee to the Preferred version.

Kevin
Kevin (@guest_749300)
April 16, 2019 21:25

I doubt we will see a dining bonus. They are pushing the Gold card as their big dining card.

Kent
Kent (@guest_749383)
April 17, 2019 02:58

I agree that the Preferred version should ditch the foreign transaction fee ($95 AF and yet a 2.7% FTF?!), but even if Amex did that, I still wouldn’t upgrade my Everyday card to the Everyday Preferred to use it abroad, because the category bonuses apply *only* to purchases at supermarkets and gas stations located in the US. Same problem applies to the Gold card and Amex cards in general.

Amex has a big enough problem as it is with card acceptance abroad. If they genuinely want people to (try to) use their cards abroad, and thus motivate vendors to accept it, they need their cards to at least be on par with the competition, and they’re no where close: I can get 3% cash back on groceries or gas with Visa or MC cards with no annual fee *or* foreign transaction fee, and not have to worry about whether my card is accepted or not.

Snorlax
Snorlax (@guest_749553)
April 17, 2019 13:18

IMO “membership reimbursements” aren’t going to happen without adding an annual fee.

potatoslayer
potatoslayer (@guest_749244)
April 16, 2019 19:01

I’d like to see not taking two months to get points