Update 4/14/21: Reader TKB let us know that Freedom Flex can now be added to Samsung Pay. (Previously it was only working with Google Pay, Apple Pay, and tap-to-pay.)
Update 12/28/20: Reader TKB lets us know that it appears the Freedom Flex is now working with Tap-To-Pay technology.
Another update on 9/21/20: Readers say that you CAN add the card to a mobile wallet; it just doesn’t auto-update. Bottom line: the Flex card will work in mobile wallets, but will not work for tap-to-pay.
Update 9/21/20: Just an addition from reader H. – aside from not working with mobile wallets, the Freedom Flex card also does not work with tap-to-pay.
Multiple readers report being told that if they product change to the new Chase Freedom Flex card it won’t be available in mobile wallets. Readers have confirmed that after the product change, the old card gets deleted from your mobile wallet.
That’s a bummer. Some suggest this is due to being a Mastercard which Chase does not yet have the relationships to get it into mobile wallets (though IHG Mastercard does work in mobile wallet).
I’d expect Chase to work this out in the coming months. I’m honestly surprised they’d launch the product without working out such a kink since it gives people a bad taste about the new card. Hopefully they work it out quickly.