Chase Freedom Flex Now Works with Samsung Pay & Tap-To-Pay

Update 4/14/21: Reader TKB let us know that Freedom Flex can now be added to Samsung Pay. (Previously it was only working with Google Pay, Apple Pay, and tap-to-pay.)

Update 12/28/20: Reader TKB lets us know that it appears the Freedom Flex is now working with Tap-To-Pay technology.

Another update on 9/21/20: Readers say that you CAN add the card to a mobile wallet; it just doesn’t auto-update. Bottom line: the Flex card will work in mobile wallets, but will not work for tap-to-pay.

Update 9/21/20: Just an addition from reader H. – aside from not working with mobile wallets, the Freedom Flex card also does not work with tap-to-pay.

Original Post:

Multiple readers report being told that if they product change to the new Chase Freedom Flex card it won’t be available in mobile wallets. Readers have confirmed that after the product change, the old card gets deleted from your mobile wallet.

That’s a bummer. Some suggest this is due to being a Mastercard which Chase does not yet have the relationships to get it into mobile wallets (though IHG Mastercard does work in mobile wallet).

I’d expect Chase to work this out in the coming months. I’m honestly surprised they’d launch the product without working out such a kink since it gives people a bad taste about the new card. Hopefully they work it out quickly.

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55 Comments
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Andy
Andy (@guest_1177303)
April 15, 2021 18:31

‘Bout time. I hope this also means that Chase Ink MCs can now be added to Samsung Pay

Gustavo Ramirez
Gustavo Ramirez (@guest_1176449)
April 14, 2021 15:24

anyone know where i can post my referral link ? the referral thread does not seem to be allowing any more post.
All I want for Christmas this year is for someone to use my referral link haha

Andy
Andy (@guest_1118604)
December 29, 2020 18:07

Crap. As always, Samsung Pay is still the “redheaded stepchild”.

TKB
TKB (@guest_1118558)
December 29, 2020 17:01

Made a successful tap and pay purchase today with the CFF added to GPAY.

Penny
Penny (@guest_1118471)
December 29, 2020 13:00

For tap and pay, is this supposed to be an NFC enabled card? I think that is what it is referring to. My card doesn’t have that symbol on it, so I assume I have to request a new one.

TKB
TKB (@guest_1118557)
December 29, 2020 17:00

The Freedom flex card does not have the tap & pay feature on the card itself. You should be able to add the card to GPAY to have the ability to tap and pay at the register using your mobile device.

Paul P.
Paul P. (@guest_1118344)
December 29, 2020 02:41

I was finally able to add my United Explorer Mastercard (converted years ago from the Continental OnePass card) to Apple Pay. It shows up as a United Club card but works all the same. Looks like they must have finally signed an agreement with Mastercard.

Lrdx
Lrdx (@guest_1118127)
December 28, 2020 16:46

I’ve just called to PC my CSR to CFF just an hour ago, and among the disclosures the rep said the card will work with Apple and Google Pay, other mobile payment apps (Samsung Pay, LG Pay) are not supported at the moment.

sg77
sg77 (@guest_1118163)
December 28, 2020 17:17

I just tried adding CFF to Samsung Pay, and it indeed still doesn’t work (Google Pay works).

KDK
KDK (@guest_1068666)
October 5, 2020 23:32

“Your card issuer doesn’t support this card for Samsung Pay yet.”

sg77
sg77 (@guest_1067214)
October 3, 2020 12:46

Samsung Pay gives an error when I try adding my Freedom Flex card. Google Pay lets me add the card.

Philip
Philip (@guest_1067335)
October 3, 2020 19:37

I can add the card to Google Pay but it only works online

K
K (@guest_1063701)
September 28, 2020 00:00

Received my card today and added CFF to Apple Pay with no issues.