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Gadget
Gadget (@guest_496375)
October 18, 2017 18:04

Sent SM to close account. Response: Need a signed letter, mailed or faxed, to close the account. Said to send to my opening branch. They didn’t say notarized.

I replied, because I opened online, and they provided this:

Please forward your letter to our Penn Square Branch at One Penn Square Lancaster, PA 17602. Phone number 717-291-2499, fax 717-295-4792.

I am going to use the FAX option… I will report back if it gets botched.

Patti
Patti (@guest_496468)
October 18, 2017 20:14

Thanks Gadget!
This is helpful. Got my bonus but waiting until after tomorrow’s real dd to clear then empty the account. By next week I’ll be ready to close.

Gadget
Gadget (@guest_496877)
October 19, 2017 14:20

Letter faxed last night. Now when I login via app, no accounts found. So, notarized is not required. Just the fax, ma’am. I keep it next to my VCR and rotary phone.

Patti
Patti (@guest_497153)
October 19, 2017 22:37

lol! But Gadget, do you still have big hair? 🙂

Patti
Patti (@guest_502484)
October 27, 2017 21:17

Gadget, Any issues closing your account by mail? I’m going to do that now.

Gadget
Gadget (@guest_502506)
October 27, 2017 21:46

Did fax. No issues.

Davileet
Davileet (@guest_675663)
November 20, 2018 11:19

Thanks for this information. Luckily I had the account number lying around the house in order to cancel. This bank is awful. Not being able to give account numbers out on the website or over the phone?

Still waiting to see the results of the fax and whether they will be anal about not having it notarized.

Orlando
Orlando (@guest_898189)
February 4, 2020 09:35

Here’s my data point: I faxed my letter and the bank called me and asked to fax a notarized signature in order to release the funds, since there was a small balance left. Fulton Bank snail mailed me a check for the remaining balance. If your balance is $0 then they probably won’t ask for a notarized signature as you stated. Hope this helps someone.

BoBo
BoBo (@guest_484697)
September 29, 2017 16:16

FYI, Fidelity Brokerage ACH does not work, either.

A real pain to close the account as well — you need a notarized letter if you can’t go to a branch. 🙁

Patti
Patti (@guest_484705)
September 29, 2017 16:25

Their hours are so crappy, I’d find it easier to send a notarized letter than to try to get there when they’re open.

Yet Another Redditor
Yet Another Redditor (@guest_476794)
September 14, 2017 08:04

In Northern VA

Bonus posted a week after a Work DD and Robinhood (I was afraid of bonus not posting and hence decided to do a Work DD in addition to Robinhood)

These ACHs did *NOT* trigger a bonus more than 2 weeks after the transfer:
Citi
Discover
Huntington
Capital One 360 Checking
Wells Fargo

William Charles
Admin
September 14, 2017 20:40

Thanks, added DP.

Gadget
Gadget (@guest_496882)
October 19, 2017 14:27

Just keep in mind that even after my real DD, the bonus took more than two weeks to be credited. I ended up having to contact them a couple times and they admitted to having issues posting bonuses. So, I’m not so sure it’s a triggering issue… It’s a overall screwed up issue.

Mark
Mark (@guest_475414)
September 12, 2017 10:07

DP: Vanguard Brokerage Deposits and Cap 360 Transfers do not count for bonus.

Gadget
Gadget (@guest_470225)
September 1, 2017 23:35

My saga continues. My real DD hit this account on 8/1 – still no bonus. Contacted them Monday, saying that a “friend had got paid their bonus and they signed up and met the requirements after me”. It’s not untrue – you are all my friends. Got a response back after 1 day saying that the marketing dept said the incentive will be paid by the end of the week. Well, today was the end of the week – so I SM’ed again.

Got this response: We have received a response regarding this issue. Again, we want to sincerely apologize regarding this. Our Marketing Department has advised us that they are experience issues with crediting customers for this incentive. Please allow 2-3 business days to see this credit in your account.

I used a real DD and live in their “footprint: area, so I will get my bonus… And I will contact them repeatedly until they give in. But, I shouldn’t have to do so!!!

Gadget
Gadget (@guest_470613)
September 3, 2017 00:05

Suddenly appeared online on 9/2, even tho dated 9/1. (never showed as pending)

“09/01/2017 PROMO CASH BONUS / MISC CREDIT $150.00”

Sweet taste of success. Although, not the easiest bonus and had a lot of bumps. Since the account is free and doesn’t take a DD to do so, I might keep it for a couple months. I don’t like to be a huge jerk.

Michael
Michael (@guest_472032)
September 5, 2017 17:33

How did you manage to keep yours free? I have to keep a nominal DD from my payroll ($10) going in monthly until I decide to close it.

Gadget
Gadget (@guest_472036)
September 5, 2017 17:48

Simply checking has no monthly fee. I am assuming you opened a interest checking. I assumed they let you convert the account if you want.

humberto
humberto (@guest_466616)
August 27, 2017 09:39

I tried a ACH without success. will do a DD next.

Jeff
Jeff (@guest_472439)
September 6, 2017 15:17

Ditto this. I tried two Ally pushes, 8/4 and 8/21, and nothing yet. Hopefully my real DD next Friday (9/15) will hit in time for the 60-day limit from the day I opened (7/18). Will update once I get a concrete DP but I would imagine that if I get the bonus after a real DD it wasn’t because of the Ally push.

Humberto de Richmond
Humberto de Richmond (@guest_495402)
October 17, 2017 08:23

I switched to payroll DD. I met requirements back in September. Today, 10/17, I called and was told to wait until mid November for the bonus.

Humberto de Richmond
Humberto de Richmond (@guest_533330)
December 10, 2017 11:00

Bonus finally posted 12/08/17. It had to be reviewed by the marketing dept.

Michael H
Michael H (@guest_465574)
August 25, 2017 10:42

Do we have any DP on closing the account yet.

Methods and/or Fees?

012345
012345 (@guest_465525)
August 25, 2017 09:19

I inquired about closing my account via secure message and received the following response. Looks like either have to mail/fax a signed letter or do it in-branch.

“To ensure the security of our customers’ accounts, we require our accountholder’s signature to close an account. To make this request, please visit the Fulton Bank office most convenient to you. A complete listing of our office locations is available on our website. If you prefer, you may mail or fax a letter requesting to close the account. This letter should include your signature and instructions to distribute any remaining funds in the account. Please direct this to the office where your account was established.”

Patti
Patti (@guest_465807)
August 25, 2017 17:41

So where do they suggest you mail it if you opened it online?

Gadget
Gadget (@guest_470232)
September 1, 2017 23:42

Some banks direct you to the nearest branch as the crow flies to your location (FNB PA did that to me – had to speak to that particular Branch Manager for an issue). Not sure about this bank. I would call for yourself. Sometimes HUCA or your own message under Support > Secure Message > Contact Us in their online banking might get a different result. Might depend on Zip.

Mark
Mark (@guest_464924)
August 24, 2017 15:56

I’ve done a Cap one 360 and 2 Vanguard Brokerage deposits so far.

No bonus.

Probably too late for employer DD because I opened it at the beginning of July and there is a 2 week minimum lag on DD changes with my employer.

Does anyone have any successful DP that was not an employer DD?

Thanks

Ben
Ben (@guest_464883)
August 24, 2017 15:28

My bonus posted 12 days after an employer DD of $250. I imagine if you are attempting non-employer DD and it takes longer than 2 weeks, it’s not going to work. I live in DC.

Jeff
Jeff (@guest_464908)
August 24, 2017 15:43

This gives me a little hope, I had my second Ally deposit hit Monday 8/21 so I’ll wait a little while before I try my actual employer DDs.

Jeff
Jeff (@guest_464909)
August 24, 2017 15:44

Was that your only Direct Deposit? Or did you do two?

Ben
Ben (@guest_464922)
August 24, 2017 15:54

I did 2 because I forgot to turn it off and the bonus posted before the 2nd.