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Alex Taheri
Alex Taheri

Received my bonus after CFPB Complaint! Terrible bank

Alex Taheri
Alex Taheri

Joe…When did you open your account? I am also expecting the bonus any day now

Joe
Joe

Received my bonus last night!

Alex Taheri
Alex Taheri

Joe…When did you open your account? I am also expecting the bonus any day now

Joe
Joe

July 12th. They made me jump through all kinds of hoops.

Luke
Luke

Filed a compliant with the CFPB and the bank took their sweet time responding to the compliant. Once they did respond, I was told my account was closed due the information that I provided and that they refunded my money. In addition, they said that they tried to contact me about reopening the account, however they were unable to get a hold of me. Well that is untrue as no one ever reached out to me. They did however remove the Chex inquiry from my file

Logan
Logan

disputed the chex systems inquiry and they cannot remove it unless it was fraud. pretty much bs.

daxihe
daxihe

The landing page is now back.

Eddy Cue
Eddy Cue

I received my credit back without any manual intervention from me but the funny thing is this morning I received an email – “Your First National Bank eStatement is available”.

How am I supposed to log in tocheck my statement when you revoked my access?

Carlos Castillo
Carlos Castillo

It seems that first national is not quite a national bank.

Carlos
Carlos

I too received a credit on the Visa I used to fund the account.

Keith
Keith

Got a refund on the Amex Everyday. Never got a call or email from them. Tried logging into the account and was disabled as well. Can we ask them to remove the enquiry from Chex or dispute it with Chex systems?

AE
AE

Absolutely you can try – they failed to state their requirements and cost you an inquiry – and money & time…